Overview Working as an integral part of the Technical Analyst team you will provide analysis of business requirements to produce techno-functional specifications for required system changes.
The individual will assist the business with clarifying requirements and identifying alternative solutions. This role will also support the Development and Test team members throughout the Software Development Life Cycle.
Key Accountabilities and main responsibilities
Strategic Focus
- Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants considering all databases, application, business process and system implications.
- Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements.
Operational Management
- Investigate, gather and document requirements for enhancements to Systems.
- Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems.
- Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes.
- Complete Functional Specifications and/or Technical Specifications.
- Ensure solution/technical design meets business requirements and solution is understood by Development and Test Teams.
- Perform peer review and sign-off of business and technical SDLC deliverables for other team members.
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues and conduct root cause analysis.
- Provide Technical Specification effort estimates.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
- Deliver high quality documentation as per the documentation standards.
- Demonstrate strong analytical skills in order to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions.
Governance & Risk
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
- Individual should adhere to system design best practices.
- Adhere to all MUFG Retirement Solutions standards, policies and procedures.
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
Experience
- 5+ Years of demonstrable high competency as Technical Analyst or equivalent role
- Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable.
- Working knowledge of SQL, MS office products is a Must.
- Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred.
- A good understanding of structured project delivery methodologies
- The individual shall demonstrate below technical skills (one or many)
- Java Aligned Technologies:
- OOPS
- XML Schema and JSON Schema Design
- SOAP UI
- .Net Aligned Technologies:
- API and WebServices
- XML Schema and JSON Schema Design
- Swagger, SOAP UI and RAML 2.0
- .Net design principles is highly desirable.
- Pega: Working knowledge of PEGA or similar business process automation systems is required
- Knowledge on CRM or similar platforms is preferred.
Personal Attributes
- Work within a team assisting in:
- Timely completion of task assigned.
- Effective technology usage for problem solving.
- Introduce Innovation to solve business challenges.
- Effective verbal and written communication skills, needed to communicate with global teams/stakeholders.
- Practical and simple problem-solving approach.
- Willingness to accept responsibility and be accountable for service provided.
- Analytical and Systematic approach to work
- Effective Team player with collaborative skills, learning and proactive attitude.
Overview Working as an integral part of the Technical Analyst team you will provide analysis of business requirements to produce techno-functional specifications for required system changes.
The individual will assist the business with clarifying requirements and identifying alternative solutions. This role will also support the Development and Test team members throughout the Software Development Life Cycle.
Key Accountabilities and main responsibilities
Strategic Focus
- Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants considering all databases, application, business process and system implications.
- Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements.
Operational Management
- Investigate, gather and document requirements for enhancements to Systems.
- Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems.
- Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes.
- Complete Functional Specifications and/or Technical Specifications.
- Ensure solution/technical design meets business requirements and solution is understood by Development and Test Teams.
- Perform peer review and sign-off of business and technical SDLC deliverables for other team members.
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues and conduct root cause analysis.
- Provide Technical Specification effort estimates.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
- Deliver high quality documentation as per the documentation standards.
- Demonstrate strong analytical skills in order to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions.
Governance & Risk
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
- Individual should adhere to system design best practices.
- Adhere to all MUFG Retirement Solutions standards, policies and procedures.
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
Experience
- 5+ Years of demonstrable high competency as Technical Analyst or equivalent role
- Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable.
- Working knowledge of SQL, MS office products is a Must.
- Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred.
- A good understanding of structured project delivery methodologies
- The individual shall demonstrate below technical skills (one or many)
- Java Aligned Technologies:
- OOPS
- XML Schema and JSON Schema Design
- SOAP UI
- .Net Aligned Technologies:
- API and WebServices
- XML Schema and JSON Schema Design
- Swagger, SOAP UI and RAML 2.0
- .Net design principles is highly desirable.
- Pega: Working knowledge of PEGA or similar business process automation systems is required
- Knowledge on CRM or similar platforms is preferred.
Personal Attributes
- Work within a team assisting in:
- Timely completion of task assigned.
- Effective technology usage for problem solving.
- Introduce Innovation to solve business challenges.
- Effective verbal and written communication skills, needed to communicate with global teams/stakeholders.
- Practical and simple problem-solving approach.
- Willingness to accept responsibility and be accountable for service provided.
- Analytical and Systematic approach to work
- Effective Team player with collaborative skills, learning and proactive attitude.
