Tech Support Executive Project Tech Support

1 - 2 years

3 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

About the Role
We are hiring a

Tech Support Executive

with 1 2 years of experience. This role is the

bridge between clients and development teams

, ensuring smooth product usage, issue resolution, and client satisfaction.
Key Responsibilities
  • Provide

    client support and communication

    .
  • Prepare

    documentation, FAQs, and user guides

    .
  • Conduct training & technical walkthroughs.
  • Coordinate with dev team for issue resolution.
Required Skills
  • 1 2 years in tech/project support.
  • Knowledge of

    software/web project lifecycle

    .
  • Strong communication & documentation skills.
  • Basic troubleshooting skills.
Selection Process
  1. HR Screening.
  2. Client scenario roleplay.
  3. Final Round Adaptability & problem-solving.

Job Category:

Support

Job Type:

Full Time

Job Location:

Greater Noida Pune

Notice Period:

60 Days

Monthly Salary:

15K - 25K 25K - 35K

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