Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in chennai
>
Virtusa
>
Tech. Support Analyst

Tech. Support Analyst

Virtusa

2 years

0 Lacs

chennai tamil nadu india

Posted:1 month ago| Platform:

Apply

Skills Required

support ai github scripting rest tooling triage resolve configuration provisioning documentation python api communication saas developer ml duration

Work Mode

On-site

Job Type

Full Time

Job Description

Primary : AI Gateway & GitHub CopilotSecondary : -Python scripting and REST APIsoffshore Technical Support Analyst AI Gateway & GitHub CopilotDescription We are hiring two to three offshore Technical Support Analysts to assist with daily operations of our enterprise AI Gateway and GitHub Copilot tooling. These analysts will support internal developers by addressing access issues, providing technical triage, and maintaining updated documentation.Responsibilities: Monitor tickets and Teams channels; Resolve access and configuration issues; Review use cases; Track provisioning; Maintain documentation; Coordinate with onshore lead.Required Qualifications: 2+ years in support/help desk/QA roles; Basic Python and API familiarity; Strong English communication; Experience with GitHub or VS Code.Preferred Qualifications: SaaS/developer platform support; AI/ML awareness; Enterprise support experience.Ideal Candidate Traits: Responsive, detailed, process-oriented, eager to learn.Contract Details: Duration: 612 months; Hours: Full-time with EST overlap; Start: Immediate; Work: In-office.

More Jobs at Virtusa

Servicenow QA

Bengaluru, Karnataka

3 - 3 yrs

Salary: Not disclosed

React T3

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Java-Pankaj

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

C ++

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Java Architect (ATC)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Virtusa

Information Technology and Services

Southborough

Login to

Please Verify Your Phone or Email

Confirm Action

Tech. Support Analyst