Tech software Implementation Project Manager (B2B SaaS)

Roles & Responsibilities

We are seeking a dynamic and detail-oriented Technical Project Manager. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a product or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.

Project Management & Delivery Oversight:

• Plan and manage multiple concurrent technology projects across multiple teams.
• Collaborate with teams to define project plans, timelines, and resource allocations.
• Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.
• Generate reports and maintain dashboards on project status, risks, and timelines.
• Facilitate daily stand-ups, sprint planning, and retrospectives.

Process Definition & Governance:

• Design and implement processes for Agile delivery, ticket management, and support workflows.
• Conduct audits, spot checks, and process reviews to ensure compliance.
• Identify delivery bottlenecks and drive continuous improvement.

Stakeholder Communication:

• Serve as the bridge between Engineering, QA, Support, and Product teams
• Regularly update leadership on delivery progress, risks, and process gaps
• Simplify technical progress and status for executive-level reporting

Ideal Candidate

• 5+ years of experience in Project Management / program management / Delivery Excellence roles within technology or SaaS organizations.
• Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.
• Hands-on experience in any technical function (QA, development, testing, or project coordination).
• Ability to lead process governance, including documentation, audits, and stakeholder alignment.
• Excellent communication, analytical thinking, and stakeholder management skills.
• Self-driven, highly organized, and outcome-focused.

Desirable Qualifications:

• Certifications such as PMP, CSM, or CMMI-related are a plus.
• Exposure to process maturity models or experience contributing to CMMI audits is preferred.

Perks, Benefits & Culture

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.