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HTC Global Services
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Teammate+ Technical Support Executive

Teammate+ Technical Support Executive

HTC Global Services

5 - 10 years

|

7 - 12 Lacs

Posted:None| Platform:

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Skills Required

remediation root cause analysis rsa application support enterprise applications troubleshooting operations technical support sql auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for Teammate+ RSA Archer with 5+ years of expertise to provide technical application support and maintenance for the Teammate+, RSA Archer and audit platform , with additional responsibilities supporting data integration and infrastructure remediation.

Requirements:

Hands-on experience with Teammate+, RSA Archer or similar audit platforms.
Familiarity with data integration tools and basic SQL for troubleshooting.
Experience supporting enterprise applications in a production environment.
Perform quarterly patching and coordinate business validation.
Monitor and troubleshoot data feeds between Teammate+ and Archer.
Resolve ITRC break/fix tickets and perform root cause analysis.
Provide day-to-day technical support for end users (login/access issues, role management).
Assist in planning for migration from End-of-Life infrastructure.
Maintain support documentation and operational runbooks.

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HTC Global Services

IT Services and IT Consulting

Troy Michigan

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