Team Member-WBG OPERATIONS (OPS)-Customer Service Desk

You will be responsible for handling day-to-day trade transactions, understanding client requirements, and coordinating with the Central Processing Center (CPC) for transaction processing and discrepancy resolution. In addition, you will be required to deal and coordinate with various business groups within the bank to ensure error-free and timely execution of trade transactions. It is essential to ensure compliance with internal guidelines and adhere to all relevant regulations. As part of your role, you will be expected to coordinate with clients and correspondent banks to resolve queries raised by Trade Finance and Cash Management Services (CMS) Operations promptly. Issuance of Letter of Credit and initial scrutiny of trade documents before forwarding them to the CPC for further processing will also be among your responsibilities. You will need to attend to the front-end requirements of corporate customers and collaborate with CPC, CMS, and Clearing departments to meet all customer requirements within the agreed Turnaround Time (TAT). A good understanding of Trade Finance and CMS products is crucial for this position. Experience in CMS Check collections (local, outstation, correspondent banks) and Banker to Issue Operations will be advantageous. The ideal candidate should have around 3-5 years of relevant banking experience in Trade and CMS operations. Strong customer-centric focus and excellent communication skills are essential for success in this role. Qualifications: - Graduate or Post-Graduate Experience: - Minimum one year of relevant experience If you meet the qualifications and possess the necessary experience, we encourage you to apply for this exciting opportunity in our dynamic banking environment.,