0 - 2 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Team Member to join our team at Karizma Konnect. The ideal candidate will have a strong background in customer service and sales, with excellent communication and interpersonal skills.
Roles and Responsibility
  • Provide exceptional customer service and support to clients.
  • Manage and resolve customer complaints professionally and courteously.
  • Develop and maintain strong relationships with customers to increase loyalty and retention.
  • Collaborate with the sales team to achieve sales targets and promote products or services.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities to upsell or cross-sell products or services to existing customers.
Job Requirements
  • Proven experience in customer service and sales, with a minimum of 1 year in a similar role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong product knowledge and understanding of industry trends and developments.
  • Ability to build rapport and trust with customers from diverse backgrounds and ages.
  • Familiarity with CRM software and other sales management tools is an asset.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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