Home
Jobs
Companies
Resume
AMERICAN EXPRESS logo

Team Member Credit & Collect-T2-II

1 - 5 years

4 - 8 Lacs

Gurugram

Posted:3 days ago| Platform: Naukri logo

Apply

Skills Required

Training Career development Compliance Finance Analytical Investigation Wellness Risk management Counselling

Work Mode

Work from Office

Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Function Description: CBU Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information. Purpose of the Role: Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting s basis card member history and current status and resolve card member concerns via calls and emails. Responsibilities: Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal departments i.e. Risk Management, Compliance. Minimum Qualification: Graduates only Minimum 1+ year of experience is mandatory Strong communication abilities, both written and verbal with attentive listening skills Knowledge of American Express Product, Policies & Procedures Telephone communication, etiquette, and call handling skills for effective call management and optimal efficiency Should possess analytical, decision making and problem solving skills Multi-skilled across card platforms/products is preferable Demonstrate ability to work effectively within a team environment as well as independently Strong Team Player with high level of integrity Preferred Qualification: Multi-skilled across American Express card platforms/products is preferable

More Jobs at AMERICAN EXPRESS

Director - Privacy Metrics, Reporting & Issue Management

Gurgaon

10 - 15 yrs
|

INR 50 - 55 Lacs

Engineer II

Gurgaon

2 - 5 yrs
|

INR 22 - 25 Lacs

Senior Manager - Metrics & Reporting

Gurgaon

4 - 9 yrs
|

INR 7 - 12 Lacs

Engineer II

Gurgaon

3 - 8 yrs
|

INR 22 - 25 Lacs

Senior Business Systems Analyst

Gurgaon

5 - 10 yrs
|

INR 18 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Training Interview Now
AMERICAN EXPRESS
AMERICAN EXPRESS
www.americanexpress.com/

Financial Services

New York NY

10001 Employees

433 Jobs

    Key People

  • Stephen Squeri

    Chairman and Chief Executive Officer

  • Jeffrey C. Campbell

    Chief Financial Officer

RecommendedJobs for You

AMERICAN EXPRESS logo

Team Member Credit & Collect-T2-II

AMERICAN EXPRESS

Gurugram

Amex logo

Team Member Credit & Collect-T2-II

Amex

Gurgaon

American Express logo

Team Member Credit & Collect-T2-II

American Express

Gurugram, Haryana, India

American Express logo

Team Member Credit & Collect-T2-II

American Express

Gurugram, Haryana, India

Team Member Credit & Collect-T2-II

Amex

Gurugram, Haryana

FC Global Services logo

Principal Financial Crimes Investigator

FC Global Services

Bengaluru

JPMorgan Chase Bank logo

Compliance Risk Management Lead - Vice President

JPMorgan Chase Bank

Mumbai

Maruti True Value logo

Compliance Analyst

Maruti True Value

Gurugram

Cashfree Holiday Planners logo

Associate Director - Financial Crime Risk

Cashfree Holiday Planners

Bengaluru

Vachana Investments logo

Rms Executive

Vachana Investments

Bengaluru