0 - 1 years

1 - 2 Lacs

Posted:23 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greet and assist guests in a friendly, courteous, and professional manner. • Oversee and support daily operations within your department (e.g., front desk, food & beverage, housekeeping). • Mentor and guide junior team members, assisting with training and onboarding of new staff. • Ensure all service standards, health & safety, and cleanliness guidelines are followed consistently. • Handle guest complaints or concerns promptly and professionally, escalating issues when needed. • Maintain thorough knowledge of the menu (if applicable), services, promotions, and facility operations. • Coordinate with other departments to ensure seamless guest experiences. • Monitor inventory levels and assist with ordering supplies or restocking as required. • Maintain accurate records such as shift reports, guest feedback, or incident logs. • Support management in achieving department goals and KPIs.

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