9 - 14 years
5 - 7 Lacs
Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Graduates with good communication
Overall 10+ years of work experience
4-5 years of experience as into team handling role in customer service
Monitor team performance, productivity
Female candidates ONLY
Lead and oversee the Telesales division
Drive and manage the telesales model of the function - Will be responsible for managing the team and handling outbound calls, Inbound calls and other related processes
Training and driving the team to achieve desired results
Collaborate with business heads to establish sales goals and to develop scripts for use by the telemarketing team
Audit and review phone calls to ensure quality service and compliance with applicable policies and best practices
Measure team performance; communicate goals and quotas to team; and encourage and motivate telemarketers as they work toward reaching their goals
Designing business MIS to and executing processes to improve efficiencies Compile and present weekly and monthly sales reports
Female candidates ONLY.
Edwise
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