8465 Team Management Jobs - Page 46

Market Research and Analysis; Brand Manager should conduct in depth Market Research using various analytical tools to generate consumer insights Example outputs: - Carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends - Competitor and customer insights analysis - Analysing the success of marketing campaigns and creating reports - Researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits - Identify research needs, execute research studies and projects, and analyse research in order to identify opportunities - Utilize category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives - Brand Strategy and Communication; Brand Manager sets brand planning calendar, coordinates cross-functional activities and planning processes, manages timelines, and ensures timely completion of all deliverables Example outputs: - Developing strategies and managing marketing campaigns across print, broadcast and online platforms to ensure that products and services meet customers' expectations and to build the credibility of brands - Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term - Contribute to annual brand planning process - Plan, implement, and execute successful consumer and trade marketing programs (including brand strategic planning, market positioning, pricing, promotion, advertising) - Planning and execution of all communications and media actions on all channels, including online and social media - Assisting with product development, pricing and new product launches as well as developing new business opportunities - Creating and managing promotional collateral to establish and maintain product branding - Supervising advertising, product design and other forms of marketing to maintain consistency in branding - Define and manage the brand communication strategy using a variety of media - Branding and Customer Outreach ; Brand Manager is the brand champion and expert while ensuring brand integrity in all respects Example outputs: - Own the development and messaging of the brand narrative; create, execute, and manage marketing programs and campaigns - Leads the development of strategies and objectives for building and executing year-round brand engagement through partnerships, social media, fan conventions, and other marketing vehicles - Provides reporting to allow proper measurement of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs - Represents the company and provides support as needed at various trade shows and conventions - Plans and executes events and promotions within fan communities - Co-ordinating the launch programme to external customers as well as employees - Organising events such as product launches, exhibitions and photo shoots - Overseeing the production of TV adverts, newspaper and magazine advertisements, direct mail packs, email campaigns, websites, exhibition stands, road shows and liaising with art designers, copywriters, media buyers and printers - Collaboration and Budgetary Controls- Brand Manager should collaborate with necessary stakeholders and exercise full controls with respect to brand budgets Example outputs: - Collaborate with sales team for specific strategies for selling - Meeting with clients and working with colleagues across multiple departments (such as marketing assistants, marketing managers; chief marketing officers; sales team, interiors etc.) - Liaising with legal and compliance personnel, ensuring the designs and messages meet the company brand and regulatory guidelines - Looking at the pricing of products and analysing the potential profitability - Establish and maintain brand budgets; managing budgets and a team of junior assistants - Managing the budget for advertising and promotional items - Positions of Leadership- Brand Manager should have prior experience in team handling roles and should demonstrate excellent leadership and team management skills Example outputs: - Expertise in team handling profile in the previous role- constantly monitoring as well as mentoring subordinates - Provided effective assistance to the team of digital campaign managers and optimized search engine usage to increase customer leads Essential requirements: - Bachelor's degree in Marketing, Business, or related field; MBA from NIRF ranked institute - 5-15 years of experience in brand management, brand marketing, or marketing management - Proven working experience as Brand Manager/ Associate Brand Manager/ Senior Brand Manager - Ability to prioritize when under pressure - Proven ability to develop brand and marketing strategies and communicate recommendations to executives - Experience in identifying target audiences and devising effective campaigns - Excellent understanding of the full marketing mix - Strong analytical skills partnered with a creative mind - Data-driven thinking and an affinity for numbers - Outstanding communication skills - Up-to-date with latest trends and marketing best practices; stay current on market trends and competitive activity

Position Overview: We are seeking a highly skilled and experienced Senior Relationship Manager to join our dynamic team in a playing captain role. The ideal candidate will have a proven track record in managing client relationships and a deep understanding of financial investments and products. This role requires excellent communication skills, a strategic mindset, and the ability to lead and manage a team effectively. Key Responsibilities: Client Relationship Management: Manage and grow a portfolio of high-net-worth clients. Ensure exceptional client service by addressing client needs and concerns promptly and effectively. Develop and maintain strong, long-term relationships with clients. Team Leadership and Management: Lead, mentor, and manage a team of relationship managers. Foster a collaborative and high-performance team environment. Ensure team members achieve their individual and team goals. Business Development: Leverage an existing client base to identify and pursue new business opportunities. Develop and implement strategies to attract and retain clients. Drive wealth generation opportunities through innovative financial solutions. Financial Expertise: Provide expert advice on financial investments and products. Stay up-to-date with market trends and regulatory changes. Develop and present financial plans and investment strategies to clients. Performance Management: Set performance targets for the team and monitor progress. Implement a fast-track promotion and increment plan for exceptional performance. Manage and report on key performance indicators (KPIs). Communication and Interpersonal Skills: Exhibit excellent verbal and written communication skills. Demonstrate strong interpersonal skills to build rapport with clients and colleagues. Ensure clear and transparent communication within the team and with clients. Incentive Programs: Participate in attractive incentive programs based on performance. Benefit from wealth generation opportunities through Employee Stock Ownership Plans (ESOPs). Enjoy competitive compensation with additional rewards for achieving targets. Qualifications: Minimum of 5 years of experience as a Senior Relationship Manager. Undergraduate degree is required; MBA is advantageous Should have NISM V-A and NISM XXI certifications Proven track record of managing a client base and delivering exceptional client service. Strong knowledge of financial investments and products. Excellent communication, analytical, and presentation skills. Demonstrated team management and leadership experience. Preference will be given to female candidates to promote diversity and inclusion.

Roles and Responsibilities Qualification : MBA or PG / Graduate (Any) Experience: 2 to 7years Role: City Sales Executive is expected to have immense proactive approach and exemplary levels of ownership. The station head will play the pivotal role for driving all sales and ops team of the area/ city towards the goals and mentor all stake holders and teams to achieve the KRAs and KPIs of the process. He will also be responsible for coordinating and implementing of new initiatives aimed towards continuous improvement of processes and exhibit strong leadership skills in handling cross functional teams. Responsibilities: Responsible for driving & achieving the performance metrics of warehouse operations and sales. Daily & weekly resource planning (Manpower, vehicles etc) based on planned loads Develop and mentor sales teams to achieve and exceed targets. Collaborate with operations, procurement and other stake holders to enhance customer base coverage and market presence in the city Soft skills Training & on-job retraining of staff & resources Responsible for achieving the cost parameter metrics for both warehousing, logistics and sales force Develop and maintain key sales initiatives and programs, techniques to support the sale team in market coverage Daily analysis of sales targets and operational metrics and creating actionable aimed towards continuous improvement Plan & implement alternate course of actions in case of exigencies. Enforce discipline in all aspects of nodal / station/ warehouse and sales operations Responsible for Identifying Channel Partners for warehouse setup in the assigned geography as per the company guidelines. Responsible for managing the warehouse operations viz. Inventory performance in the warehouse Controlling damage. Stock reconciliation at warehouse Delivery performance to outlets. Responsible for smooth running of Partner Operations in the assigned geography. Skills Required: Strong communication skill Minimum 2 years of FMCG Sales or Telecom (Prepaid Sales) experience Must have handled Channel Partner/Distributors in previous stint. Skilled in handling logistics operations and sales operations Good relationship management skills and ability to lead small to medium cross functional teams Ability to understand dynamics of supply chain and aptitude to learn software requirements related to the industry Intermediate IT skills (MS-Office. Specially Excel), Experience on working on ERPs and database management Territory Knowledge is a must

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Preferred candidate profile Perks and benefits

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Preferred candidate profile Perks and benefits

Role & responsibilities So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it. We exist to make the world’s best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it’s time to imagine what it’s like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, it’s more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it we’re looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone who’s responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude. Regards, Richa Saxena Talent Acquisition Specialist

Role & responsibilities So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it. We exist to make the world’s best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it’s time to imagine what it’s like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, it’s more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it we’re looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone who’s responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude. Regards, Richa Saxena Talent Acquisition Specialist

Job Description Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader , you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer

Job Description Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader , you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer

Position Summary: The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency. 1. Team Management: o Supervise and lead the front office team, including receptionists and administrative staff. o Conduct regular training and performance evaluations for team members. o Schedule and delegate tasks to ensure optimal coverage and efficiency. o Work with the team to maintain and develop databases and mailing lists to ensure they are always current and up to date. 2. Customer Service: o Act as the primary point of contact for high-level client interactions and complex inquiries. o Resolve escalated customer complaints and issues promptly and effectively. o Ensure the front office provides a welcoming and professional environment. 3. Operational Efficiency: o Oversee daily front office operations, including check-in/check-out procedures, phone management, and appointment scheduling. o Monitor and manage office supplies inventory and ensure all equipment is in working order. o Implement and refine front office procedures to improve efficiency and service quality. 4. Administrative Support: o Provide administrative support to senior management and other departments as required. o Prepare reports, handle correspondence, and manage documentation related to front office activities. o Take responsibility for the ordering of stationary and office supplies. 5. Quality Assurance: o Maintain high standards of cleanliness and organization in the front office area. o Ensure compliance with company policies and procedures, as well as relevant health and safety regulations. 6. Collaboration: o Work closely with other departments to coordinate activities and address any issues affecting the front office. o Set up and maintain the integrated electronic and paper based filing systems. o Assist in the planning and execution of company events or special functions. o Arranging travel and accommodation. 7. Technology Management: o Oversee the use of front office technology systems, including phone systems, reservation software, and CRM tools. o Troubleshoot technical issues and coordinate with IT support as needed. Qualifications: Education: Bachelors degree in Business Administration, Hospitality Management, or a related field preferred. Experience: Minimum of 5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or senior position. Skills: o Strong leadership and team management abilities. o Excellent interpersonal and communication skills. o High level of organizational and multitasking skills. o Proficiency in office software and technology systems.

Job Description Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader , you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If youre familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer

Job Description Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader , you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If youre familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. Interested candidate can share their resume on "rajal.garg@taskus.com"

Market Research and Analysis; Brand Manager should conduct in depth Market Research using various analytical tools to generate consumer insights Example outputs: - Carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends - Competitor and customer insights analysis - Analysing the success of marketing campaigns and creating reports - Researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits - Identify research needs, execute research studies and projects, and analyse research in order to identify opportunities - Utilize category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives - Brand Strategy and Communication; Brand Manager sets brand planning calendar, coordinates cross-functional activities and planning processes, manages timelines, and ensures timely completion of all deliverables Example outputs: - Developing strategies and managing marketing campaigns across print, broadcast and online platforms to ensure that products and services meet customers' expectations and to build the credibility of brands - Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term - Contribute to annual brand planning process - Plan, implement, and execute successful consumer and trade marketing programs (including brand strategic planning, market positioning, pricing, promotion, advertising) - Planning and execution of all communications and media actions on all channels, including online and social media - Assisting with product development, pricing and new product launches as well as developing new business opportunities - Creating and managing promotional collateral to establish and maintain product branding - Supervising advertising, product design and other forms of marketing to maintain consistency in branding - Define and manage the brand communication strategy using a variety of media - Branding and Customer Outreach ; Brand Manager is the brand champion and expert while ensuring brand integrity in all respects Example outputs: - Own the development and messaging of the brand narrative; create, execute, and manage marketing programs and campaigns - Leads the development of strategies and objectives for building and executing year-round brand engagement through partnerships, social media, fan conventions, and other marketing vehicles - Provides reporting to allow proper measurement of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs - Represents the company and provides support as needed at various trade shows and conventions - Plans and executes events and promotions within fan communities - Co-ordinating the launch programme to external customers as well as employees - Organising events such as product launches, exhibitions and photo shoots - Overseeing the production of TV adverts, newspaper and magazine advertisements, direct mail packs, email campaigns, websites, exhibition stands, road shows and liaising with art designers, copywriters, media buyers and printers - Collaboration and Budgetary Controls- Brand Manager should collaborate with necessary stakeholders and exercise full controls with respect to brand budgets Example outputs: - Collaborate with sales team for specific strategies for selling - Meeting with clients and working with colleagues across multiple departments (such as marketing assistants, marketing managers; chief marketing officers; sales team, interiors etc.) - Liaising with legal and compliance personnel, ensuring the designs and messages meet the company brand and regulatory guidelines - Looking at the pricing of products and analysing the potential profitability - Establish and maintain brand budgets; managing budgets and a team of junior assistants - Managing the budget for advertising and promotional items - Positions of Leadership- Brand Manager should have prior experience in team handling roles and should demonstrate excellent leadership and team management skills Example outputs: - Expertise in team handling profile in the previous role- constantly monitoring as well as mentoring subordinates - Provided effective assistance to the team of digital campaign managers and optimized search engine usage to increase customer leads Essential requirements: - Bachelor's degree in Marketing, Business, or related field; MBA from NIRF ranked institute - 5-15 years of experience in brand management, brand marketing, or marketing management - Proven working experience as Brand Manager/ Associate Brand Manager/ Senior Brand Manager - Ability to prioritize when under pressure - Proven ability to develop brand and marketing strategies and communicate recommendations to executives - Experience in identifying target audiences and devising effective campaigns - Excellent understanding of the full marketing mix - Strong analytical skills partnered with a creative mind - Data-driven thinking and an affinity for numbers - Outstanding communication skills - Up-to-date with latest trends and marketing best practices; stay current on market trends and competitive activity.

Roles and Responsibilities: - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps - Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance - Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building (Week-offs on Monday) Mode: Work from Office (11-8pm) Much Preferable if the candidate have : - MBA/PGDM from top NIRF Ranked campus (IIM's, IIT's, NIT's) in Sales or equivalent field - Excellent communication, presentation, negotiation and team management skills - Extremely comfortable with numbers and sales planning by preparing budgets and approving expenditures.

AM DM M AGM DGM GM AVP DVP VP - Fund Raising - CA IIM IIT NIT ISB We, at Aliens, are looking for an enthusiastic and dynamic Fundraising/Investment Banking professional as part of our dynamic fundraising team. The incumbent will be responsible for financial planning and budget management for our existing as well as upcoming projects along with raising requisite funds for the same. S/he will be required to engage with potential funders including trust, corporate and major donor funders, develop appropriate cases for support and oversee any application processes. The incumbent would work in a high-paced team environment with multiple team members. Key Responsibilities : - Research, identify and prioritize potential fundraising opportunities - Lead the annual fundraising planning process to produce effective strategies to achieve income targets across the range of revenue streams - Business plan/feasibility studies for various ideas for cost saving, etc; like customer discount packages/ construction procurement credit/ etc - Identify new potential income streams and produce strategies to access these funds - Implementing a variety of marketing strategies and promotional campaigns; work collaboratively to enhance fundraising efforts - Generate ideas and identify innovative sources of Fund raising opportunities - Liaison with Govt. banks/Investment Bankers/Private Investors to raise funds - Closely work on live deals from scratch and close the deal appropriately - Manage due diligence items, buyer contacts, company presentations, background check and other deal execution responsibilities - Detail oriented, Provide accurate and consistent numbers on all paperwork to present a authentic and credible resource to investors.

The Role: - We at Aliens are looking for an enthusiastic and dynamic Head of CRM to lead our high performing CRM team with 7 to 15 years of experience in similar profile across industry, preferably real estate. - The incumbent will be responsible for planning and delivering CRM strategies across the organization with a view to foster profitable long-term relationships with the clients, building bandwidth to streamline customer lifecycle and coordinate with Sales and Banking team to boost our organizations' market presence and customer engagement. - S/he will be required to increase revenue by streamlining post-sales collection operations and achieving high business goals. The incumbent would work in a high-paced team environment with at least 5 reporting members and travel across location as per need basis. - S/he would be based out of Hyderabad and would report to the COO and President; Sales, CRM and Marketing. Key Responsibilities: - Championing customer requirements and satisfaction by maintaining constant interaction - Executing new onboardings and successful cross-selling initiatives - Ensuring timely collections from existing customers as well as new customers - Complete handling of post-sales responsibilities with high customer satisfaction results - Setting targets, performance plans, and rigorous, objective standards for CRO, Sr. CRO, TLs and coaching and training individuals - Expertise in team handling profile and providing effective assistance to team members for successful closure of deals and high collections - Enabling team members by duly acknowledging their achievements and accomplishments - Motivating and engaging the collections team with monetary and non-monetary incentives Exp.- 0-30yrs.

Job Description Summary In January of 2025, a new organization was created in GE Aerospace called Technology & Operations (T&O) which integrates processes and teams across Engineering, Quality, Supply Chain, and Manufacturing. The Executive DT Leader T&O Platforms & Operations will be a key leader in the T&O DT organization, reporting to the CIO of T&O, and will be responsible for owning & operating organization-wide technology platforms, and ensuring stable operations. Job Description Job Description Create a newly defined organization focused on operating with the two largest platforms within T&O DT, Oracle ERP and Digital Thread Engineer (DTE) Heavy cross functional influencing around a single vision as well as operating and engaging multiple levels within the organization. Connect teams and processes across multiple organizations to simplify the way GE Aerospace does business in support of its customers and internal operations. Embrace new technology such as AI to introduce new ways of thinking and working. Lead a team of ~115 digital technology professionals across multiple countries and a budget of ~$40MM to ensure stable and secure operations across the T&O technology landscape. Recruit and develop world-class global technical talent in the GE Aerospace Digital Technology organization. Act as a practitioner and coach of FLIGHT DECK, GE Aerospaces proprietary Lean Operating System, to accelerate the deployment of strategic capabilities and value to the business, and to drive standard work in the way in which critical data & technology outcomes are designed, delivered, and supported. Recruit and develop world-class global technical talent in the GE Aerospace Digital Technology organization. Establish strong vendor partnerships primarily with Oracle and AWS. Ensure solutions are being codeveloped to meet the broader business needs. Required Qualifications Bachelors degree from accredited university or college with minimum of 12 years of professional experience OR Associates degree with minimum of 15 years of professional experience OR High School Diploma with minimum of 17 years of professional experience Minimum 9 years of professional experience in a variety of IT functional and leadership roles Minimum of 7 years of professional experience as a People Leader Note: Military experience is equivalent to professional experience Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information Relocation Assistance Provided: Yes

We are seeking a motivated Telecalling Business Coordinator to manage our telecalling operations and support our sales team. The ideal candidate will be responsible for coordinating telecalling activities, tracking leads, and ensuring effective communication with clients. Key Responsibilities : - Manage Telecalling Operations : Oversee daily telecalling activities and ensure targets are met. - Lead Generation : Identify and qualify potential leads through outbound calls. - Data Management : Maintain and update customer databases and call logs. - Team Coordination : Collaborate with sales and marketing teams to align strategies and share insights. - Reporting : Prepare regular reports on telecalling performance and lead status. - Customer Engagement : Address client inquiries and provide information about products/services.

Key Responsibilities : Outbound Calls : Make outbound calls to potential customers from provided leads. Product Knowledge : Learn and understand the products/services offered by the company to effectively communicate benefits and features to potential customers. Sales Pitch : Deliver scripted sales pitch to the customer and adjust as needed to address customer needs and concerns. Customer Queries : Answer questions about products/services, pricing, and terms, providing excellent customer service. Sales Targets : Meet and exceed daily, weekly, and monthly sales targets and performance metrics. Data Entry : Accurately input and update customer information in the CRM system. Follow-ups : Conduct follow-up calls to potential customers who have shown interest or require more information. Feedback : Collect and report customer feedback to help improve products/services and sales processes. Team Collaboration : Work closely with the sales team and other departments to ensure customer satisfaction and resolve any issues.

Job Summary: We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities: - Make outgoing calls to customers and explain our services. - Answer incoming calls and provide information. - Keep a record of customer details and follow up with them. - Understand customer needs and suggest suitable services. - Maintain a positive and helpful attitude at all times. - Meet daily or weekly calling targets. - Work as part of a team to achieve company goals. Requirements: - Good communication skills in [mention languages, e.g., English, Hindi, etc.] - Basic computer knowledge to manage call records. - Positive attitude and good listening skills. - Ability to work under pressure and meet targets. - Prior experience in telecalling or customer service is a plus, but not required. Benefits: Training will be provided. Incentives and bonuses for good performance. Friendly and supportive work environment.Opportunity to grow in your career.

Business Development Executive Responsibilities: - Familiarizing yourself with all products and services offered by our company. - Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. - Attending networking activities to research and connect with prospective clients. - Maintaining meaningful relationships with existing clients to ensure that they are retained. - Suggesting upgrades or added products and services that may be of interest to clients. - Crafting business proposals and contracts to draw in more revenue from clients. - Negotiating with clients to secure the most attractive prices. - Equipping staff with the technical and social skills needed to enhance sales. - Reviewing clients' feedback and implementing necessary changes. - Remaining in tune with trends in consumption to ensure that our offerings remain relevant. Business Development Executive Requirements: - Degree in marketing, business administration, or similar. - Extensive sales experience. - Intuitive and insightful, particularly regarding human behavior. - Ability to generate revenue by identifying pain points and suggesting suitable products or services. - Professional yet affable disposition. - Neat, well-groomed appearance. - Great networking skills. - Excellent written and verbal communication. - Resourceful, with outstanding research skills. - Em>

Role & responsibilities Responsible for SLA targets for the processes/client Identifies and implements process improvement process Develop objectives and plans for team associates and track performance to annual goals. Maintains thorough documentation of all processes and organizes information to be compliant during Audits Works in conjunction with the program manager to market services to the client Manages team attrition and motivates the team to exceed SLAs Identified as an expert across the entire Purchase-to-Pay process Support/Lead transition for new client engagements (S2P) Monitor, review, and present operational reports to clients. Develop and implement plans for client issue resolution. Support on company firm building • Ensure all organizational activities are completed on time by the team (HR activities, billing, training targets) Responsible for succession planning and cross-training of team members Responsible for BCP and DR plan for the project/process Preferred candidate profile In depth knowledge of Advanced Excel, VBA, and Visio In depth know ledge of purchase to pay and sourcing processes Excellent communication and follow up skills Client Management skills & Project Management Skills Should be able to predict potential escalations and resolve escalations Know ledge of P2P end user functionality Benefits Subsidized food Cab facility available

Capgemini is seeking a Sr Director level executive to Deliver business critical supply chain services to our clients, continuously improving on the quality and effectiveness of the processes. This includes supply chain processes such as Demand Planning, Supply Planning, Master Data Management, Customer Order Management, Material Planning, Distribution Planning and Supply Chain Analytics, and also Sales-related processes (also known as Customer development processes). This involves close collaboration with the clients and their employees to keep abreast of ever evolving business needs and delivering to those needs. It also requires teamwork and the ability to coach other employees, both within Capgemini and the client organization. Capgemini is seeking Director level executive for CO-CD Delivery role. Primary Skills Process delivery Deliver business critical supply chain services to the clients, at levels consistently above their expectations. Create robust service delivery teams and capabilities in supply chain, providing an ever evolving and continuously improving service culture. Manage service delivery teams that could be a mix of Capgemini and client personnel. Client relationship Work to build a strong and credible relationship with the client through working collaboratively to understand challenges and provide solutions Meeting client objectives in the supply chain space Ability to articulate the outputs delivered to the client either by self or by the larger Capgemini supply chain delivery team. Internal and external interfaces Work with the client service delivery executives to determine opportunity areas in the supply chain space and deliver them effectively Coordinate internally within Capgemini to deliver the relevant capabilities to the client. Key Skills: Functional: Mastery in supply chain planning areas like demand planning, supply planning, sales and operations planning, inventory planning, logistics planning. In-depth knowledge and hands-on experience of business processes in these areas is a must. Analytical: Ability to analyze supply chain operational data, high-level company financial to identify opportunities, develop insights and prepare business case. Technical: User knowledge of any one ERP and best of breed supply chain planning systems like SAP, Oracle, Kinaxis, Llama soft, E2Open, Anaplan, JDA etc. Good knowledge of MS Excel and preparing PowerPoint presentations. Advanced knowledge would be a plus. Strong business acumen and execution experience in supply chain process and systems Strong decision making, problem solving, communication and presentation skills Very good judgement skills and ability to solve unstructured problems with assumptions. Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies. Ability to drive transformational change in the clients organization by liaising with stakeholders at different levels Ability to roll sleeves Secondary Skills He/She/They OR, the incumbent will have 18-22 years of experience. Essential Skills In depth knowledge of all planning processes Post Graduate degree in operations management, with supply chain specialization from reputed institute Lean Six Sigma / Black Belt certification At least 15 to 18 years of experience in supply chain and allied areas Excellent client relationship management skills Organized and self-motivated Team management skills Change management skills Innovative mindset and ability to work in high demanding environment Desirable Understanding of business process outsourcing Familiarity with working in a distributed work environment CSCP / CPIM certification (planning and Inventory management, SCM)CCMP, EA b

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery Job Description - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)