Team Leader- Operations|Domestic

Teleperformance (TP)

7 - 10 years

6 - 9 Lacs

mohali

Posted:21 hours ago| Platform:

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Skills Required

application software customer service customer support team leading computer systems c++ operations management team management team handling networking computer networking system administration active directory linux microsoft windows

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Customer Support Executive to join our team in the International sector. The ideal candidate should have 7-10 years of experience.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Collaborate with internal teams to address complaints and concerns.
Develop and maintain knowledge of products and services.
Meet performance targets and quality standards.
Build strong relationships with customers to enhance satisfaction.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to adapt to changing situations and priorities.
Strong attention to detail and organizational skills.

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