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Home
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Foundever
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Team Leader Operations

Team Leader Operations

Foundever

1 - 5 years

1 - 5 Lacs

Mumbai Maharashtra India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Sla Management Team Leadership Customer Services Operations

Work Mode

On-site

Job Type

Full Time

Job Description

1.

Education : HSC /Grad

Customer Service Experience (Inbound)

Need on papers as Team Leader

Background : BPO Experience

Shift Window : 24*7 Shift However majority of the shifts would be from 19:30pm to 11:30am

Weekoff : Any 2 Rotational off)

Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills

Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

Notice Period : Minimum 15 days or immediate

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