Team Leader - Operations

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description

We are currently looking for a highly driven Team Leader Operation for our organization.

Responsibility:

· Strong Data Analysis Skills, Use of Technology around Data Analytics.

· Manage Team to deliver on Quality, Call productivity, Sales, & Shrinkage as per the defined benchmarks.

· Excellent Communication.

Criteria

· Dialer management.

· Outbound sales experience.

· Knowledge of Excel.

· Should know throughput calculation like attrition, shrinkage, SLA's.
Should have handled min 15 to 25 agents as team lead.

· Maintenance of the data records, meeting revenues & targets

Perks and Benefits:

· Growth opportunities

· On time salary

· PF

· PLI (Performance linked Incentives)

· Dynamic workplace

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Expected Start Date: 27/08/2025

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