Team Leader (International Voice)

Urgent Hiring | Team Leader – International Voice Process
Location: Rohini West, Delhi (On-site)
Industry: EdTech / Education
Experience: 5+ Years (BPO / International Outbound Sales)
CTC: Up to ₹8.5 LPA + Unlimited Incentives

Key Responsibilities:

• Lead and manage a team handling international voice calls and Zoom consultations with working professionals.
• Drive outbound sales by identifying client goals and providing personalized educational guidance.
• Ensure high-quality counseling, performance tracking, and lead conversion.
• Maintain accurate client records and generate performance reports using CRM platforms.
• Coordinate with internal teams to ensure seamless onboarding and service delivery.
• Coach, train, and motivate team members to consistently achieve targets.

Skills & Qualifications:

• Bachelor’s degree (preferred fields: Education, Psychology, Business Administration)
• Minimum 5 years of experience in International Voice Process / Outbound Sales / BPO Leadership
• Excellent English communication skills (verbal and written)
• Proficient in Zoom, Google Meet, and CRM tools
• Goal-oriented with a consultative and empathetic counseling approach

Why Join :

• Competitive fixed salary with uncapped incentives
• Work in a dynamic and fast-growing EdTech environment
• Clear pathways for leadership and career advancement
• Supportive and collaborative workplace culture
• Opportunity to make a meaningful impact on learners' lives

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹70,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift
• Night shift
• Rotational shift

Work Location: In person

Speak with the employer
+91 9211712210Application Deadline: 05/07/2025Expected Start Date: 23/06/2025