Team Leader (International Voice)

Job Description

Urgent Hiring | Team Leader – International Voice Process Location: Rohini West, Delhi (On-site) Industry: EdTech / Education Experience: 5+ Years (BPO / International Outbound Sales) CTC: Up to ₹8.5 LPA + Unlimited Incentives Key Responsibilities: Lead and manage a team handling international voice calls and Zoom consultations with working professionals. Drive outbound sales by identifying client goals and providing personalized educational guidance. Ensure high-quality counseling, performance tracking, and lead conversion. Maintain accurate client records and generate performance reports using CRM platforms. Coordinate with internal teams to ensure seamless onboarding and service delivery. Coach, train, and motivate team members to consistently achieve targets. Skills & Qualifications: Bachelor’s degree (preferred fields: Education, Psychology, Business Administration) Minimum 5 years of experience in International Voice Process / Outbound Sales / BPO Leadership Excellent English communication skills (verbal and written) Proficient in Zoom, Google Meet, and CRM tools Goal-oriented with a consultative and empathetic counseling approach Why Join : Competitive fixed salary with uncapped incentives Work in a dynamic and fast-growing EdTech environment Clear pathways for leadership and career advancement Supportive and collaborative workplace culture Opportunity to make a meaningful impact on learners' lives Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Provident Fund Schedule: Day shift Night shift Rotational shift Work Location: In person Speak with the employer +91 9211712210 Application Deadline: 05/07/2025 Expected Start Date: 23/06/2025