Team Leader- Gaming /F&B

**Job Description:** As a candidate for this position, you will be responsible for overseeing the gaming operations and ensuring the smooth functioning of the gaming machines. Your key responsibilities will include: - Demonstrating strong leadership skills to effectively manage and lead a team of staff members. - Utilizing your gaming operations knowledge to optimize the gaming experience for customers. - Showcasing excellent customer handling skills to provide a positive experience for all patrons. - Applying problem-solving abilities to address any issues that may arise during operations. - Utilizing your communication skills to effectively interact with both customers and team members. - Demonstrating conflict resolution skills to handle any conflicts that may arise among team members or customers. - Implementing performance management strategies to motivate and enhance the performance of the team. - Providing training and development opportunities for staff members to improve their skills and knowledge. - Working towards sales and target achievements to contribute to the overall success of the gaming operations. - Managing inventory effectively to ensure availability of gaming supplies. - Having technical support knowledge for gaming machines to troubleshoot any technical issues that may arise. - Demonstrating strong time management skills to ensure efficient operations. - Maintaining quality control standards to enhance the customer experience. - Completing reporting and documentation tasks accurately and in a timely manner. **Qualifications Required:** - Strong leadership skills - Knowledge of gaming operations - Customer handling experience - Problem-solving abilities - Excellent communication skills - Conflict resolution skills - Performance management experience - Training and development expertise - Sales and target achievement track record - Inventory management skills - Technical support knowledge for gaming machines - Time management proficiency - Quality control experience - Reporting and documentation skills This job offers an exciting opportunity to work in a dynamic environment where you can utilize your skills to drive the success of the gaming operations.,