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Ocube Services logo

Team Leader- BPO

1 - 2 years

3 - 4 Lacs

Noida Ghaziabad Delhi / NCR

Posted:1 week ago| Platform: Naukri logo

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Skills Required

team lead Team Handling Rostering MIS Operations Shrinkage Control Attrition

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're Hiring Sales Team Leader (Immediate Joiner Preferred) Location: Noida, Sector 63 | Full-Time Are you a proactive leader with a passion for driving performance, managing teams, and making data-backed decisions? Join Ocube Services as a Team Leader and take your career to the next level! Salary- upto 6lpa Key Responsibilities: Lead, manage, and motivate a team to achieve performance targets and operational goals Monitor individual and team performance using dashboards and reporting tools Analyze data to identify trends, gaps, and opportunities for improvement Create and maintain reports using Excel or Google Sheets for daily/weekly/monthly reviews Provide coaching, feedback, and development plans to team members Foster a positive team culture and resolve team-related issues promptly Collaborate with management to implement process improvements and best practices Key Requirements: Immediate joiner preferred Proven experience in team leadership or management (BPO/Customer Experience background is a plus) Strong communication and interpersonal skills Proficiency in Excel/Google Sheets and performance reporting tools Analytical mindset with attention to detail Ability to thrive in a fast-paced and dynamic environment Interested or know someone whod be a great fit? Reach out to Monika Joshi at 8076186784

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Ocube Services
Ocube Services
www.ocubeservices.com

Information Technology

Tech City

50-100 Employees

27 Jobs

    Key People

  • Alice Johnson

    CEO

  • Bob Smith

    CTO

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