Team lead/AM - OTC - Chennai

Golden Opportunities

5 - 12 years

6 - 10 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

otc ar collection order to cash billing cash allocation collections o2c billing cash applications o2c reporting cash apps

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

5-12 years of experience in Order-to-Cash Processing.
Strong knowledge of O2C billing systems, cash allocation processes, and collections best practices.
Proven track record of meeting or exceeding monthly targets in an AR Collection environment.
Manage OTC (Order to Cash) process from order receipt to cash application, ensuring timely and accurate processing of customer payments.
Work allocation, managing exceptions, resolve queries, Review of complex activities, month close review meetings with business & retained accounting team review quality & compliance, SLA tracking & reporting, Lead process improvements .
Should have managed the team of 10+ team members
Lead a team of AR Collection specialists in achieving monthly targets by identifying and resolving billing discrepancies, negotiating payment plans with customers, and implementing effective collections strategies.
Collaborate with internal stakeholders to resolve issues related to orders, invoices, and payments; maintain strong relationships with customers through regular communication and issue resolution.
Analyze performance metrics such as DSO (Days Sales Outstanding), bad debt expense, and aging reports to identify areas for improvement in the OTC process.

Flexible in working Rotational & night Shifts.

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