Job
Description
You will be working at Cvent, a renowned meetings, events, and hospitality technology provider with a global presence, serving over 22,000 customers worldwide, including major Fortune 500 companies. Cvent, established in 1999, offers a comprehensive event marketing and management platform, catering to marketers, event professionals, hotels, special event venues, and destinations, helping them enhance their group/MICE and corporate travel business through software solutions. At Cvent, our people are at the core of everything we do. Our culture emphasizes intrapreneurship, encouraging employees to think and act like entrepreneurs, empowering them to take risks, make decisions, and drive innovation. We value diversity and strive to create an inclusive environment that celebrates differences and leverages shared connections, whether working with colleagues or clients. As a Team Manager of Project Consultants at Cvent, your responsibilities will include managing a team, overseeing project SLAs, identifying expansion opportunities, maintaining project pipelines, ensuring timely and quality deliverables, collaborating with the team on project management aspects, conducting quality checks, providing feedback, driving client satisfaction, performing business reviews, conducting performance evaluations, enhancing team efficiency, developing internal processes, supporting the team with product knowledge, coordinating with internal departments, enhancing client experience, tracking performance metrics, implementing solutions, delivering presentations, managing projects effectively, possessing strong analytical skills, demonstrating excellent communication skills, showcasing solution-oriented and organizational skills, conducting interviews, assisting in the employee selection process, and leveraging prior leadership or project management experience. In this role, you will play a crucial part in the success of the team and contribute to the continuous improvement and growth of the organization. Your proactive approach, experience in product or project consultation, ability to track key performance metrics, presentation skills, and leadership capabilities will be essential in driving client satisfaction and team efficiency. Your strong communication skills, organizational abilities, and solution-oriented mindset will be key assets in meeting the diverse needs of clients and ensuring the successful delivery of projects.,
