As Team Lead - Scientific Writing - Omnichannel, within our Hyderabad Hub, you'll be responsible for leading the Scientific Writing domain within the Content Operations Hub, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization.
You will manage resources, budget allocation, and vendor relationships, while overseeing content tagging, metadata management, and utilizing data-driven insights to optimize performance. You will also be responsible for driving synergies between other teams within Omnichannel/GTMC. You will supervise the Scientific Writing team within the Content Operations Hub for planning and executing market-driven campaigns, making data-driven business recommendations, and creating insightful presentations.
Main responsibilities:
To create synergies and provide functional and operational direction to Scientific Writing team within Content Operations Hub of Omnichannel pillar.
-
Ensure seamless business continuity amidst capability and resource changes within content operations
-
Support the Head/Content Operations Hub Lead for aligning Hub strategy with global business priorities, focusing on Scientific Writing domain within content operations, GenAI and content optimization
-
Lead Scientific Writing team resources to improve individuals skills and enhance Hub services such as content creation, modular content and technical production
-
Support the Head/Content Operations Hub Lead for managing budget allocation and vendor relationships crucial for content production and digital marketing tools
-
Report on content performance metrics and derive actionable insights for senior leadership, ensuring strategic alignment and performance optimization
-
Stay up to date with industry trends and best practices in commercial operations, and standardize all tools/processes used in Omnichannel Scientific Writing domain within activities deployed in hub and ensure their continuous improvement through continuous iteration and external benchmarking approach
-
Support the content transformation program supporting the Glocal co-creation teams
-
Be a strategic advisor for Omnichannel Scientific Writing capabilities execution
-
Have a robust plan and implement concrete moves towards best-in-class capabilities
-
Mentor the team, ensure knowledge sharing across team and company, provide global and local Content Operations teams with best practice and feedback loop on processes
People: (1) Lead team of writers in content creation/corresponding support team content enhancement/graphic design/operations team; (2) Coach and develop team on content, process, agile methodologies, thoughtful risk taking, automation & innovation (including GenAI); (3) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars - with an end objective to develop content as per requirement; (4) Interact effectively with health care professionals as relevant; (5) Partner with team to strengthen capabilities and support individual development plans (6) Collaborate with cross-functional teams in GTMC to build digital transformation/to bring innovative digital solutions (7) Provide proactive recommendations on improving scientific content of the deliverables and play an active role to follow the best practices in relation to processes, communications, project management, documentation and technical requirements
Performance: (1) Provide strategic support across GTMC pillars; (2) Lead and support development of tools, technology, and processes to constantly improve quality and productivity (3) Ensure Scientific Writing team provides content as per agreed timelines and quality; (4) Coach team to become subject matter, process, and technological experts; and (5) Recommend, lead, and implement tactical process improvements within the department and division-wide
Process: (1) Support delivery of projects in terms of resourcing, tools, technology, quality, timeliness, efficiency, and high technical standards for deliveries made by Scientific Writing domain within Content Operations Hub; (2) Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the Hub; (3) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (4) Facilitate development of complex scientific content (branded/unbranded); (5) Help build talent pool/capabilities/Omnichannel content experts across GBUs/therapeutic area(s); (6) Conduct comprehensive content-need analysis; (7) Implement the content plan and associated activities for the year identified for the pillar; (8) Work with selected vendors within the region to deliver the required deliverables as per defined process; (9) Leverage advanced training delivery tools and techniques thereby enhancing the effectiveness of training delivery; and (10) Design an overall plan of action based on end-user feedback and improve course content and delivery
Stakeholder: (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify content need and assist in developing assigned deliverables and (2) Liaise with Omnichannel/ GBTs/AoR/LexMex to provide relevant and customized deliverables
About you
-
Experience : 8-10 years of experience in content creation/optimization (including up to 2 years of experience in leading a diverse team of 5-10 members) in medico-marketing / medical / commercial / Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; and ability to influence and negotiate
-
Soft and Technical skills : Stakeholder management; proficient in written & oral communication; people management/ability to lead diverse teams; strong organizational and time management skills; and ability to work independently and within a team environment / As applicable (including but not limited to therapeutic area/domain knowledge exposure - Proficient in multiple TAs/domains/GBUs; scientific communications/writing; and/or project management)
-
Education : Advanced degree in life sciences/pharmacy/similar discipline or medical degree
-
Languages : Excellent knowledge of English language (spoken and written)
Why choose us
-
Bring the miracles of science to life alongside a supportive, future-focused team
-
Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally
-
Enjoy a thoughtful, we'll-crafted rewards package that recognizes your contribution and amplifies your impact
-
Take good care of yourself and your family, with a wide range of health and we'llbeing benefits including high-quality healthcare, prevention and we'llness programs and at least 14 weeks gender-neutral parental leave
-
Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results
