Team Lead

Role & responsibilities

Daily Responsibilities

• Maintain strong control over daily demo attendance calls.

• Personally handle closure calls and closely monitor the teams follow-ups.

• Ensure each RG secures a minimum of 6 registrations every day for offline demos.

• Create plans to convert online demo attendees into offline demo registrations.

• Supervise the teams daily calling activities, follow-ups, and hot lead tracking.

Batch Creation

• Plan batch creation based on trainer availability, batch flow, and student count.

• Ensure batch start dates, timings, and trainer allocation run smoothly.

Implementing New Ideas & Tracking Sales Performance

• Introduce new sales strategies, scripts, and follow-up methods to improve performance.

• Track weekly sales performance and suggest improvements.

Email Communication

• Send professional emails for pending payments, demo reminders, and batch updates.

• Provide email templates to the team for consistent communication.

Identifying System Gaps

• Identify gaps in lead flow, calling process, and follow-up sequence.

• Present issues and solutions to management and implement improvements.

Team Monitoring & Reporting

• Review daily, weekly, and monthly team performance.

• Share conversion %, demo attendance %, and revenue updates with the manager.

Motivation & Support

• Provide daily motivation, guidance, and support to the team.

• Create improvement plans for low-performing team members