Team Lead

Role Overview: As a Team Lead at Reliance Retail in Hassan, Davanagere, you will play a crucial role in ensuring the seamless operation and profitability of store networks and digital platforms. Your expertise in store operations and management will contribute to maintaining exceptional customer service and operational efficiency within the retail environment. Key Responsibilities: - Supervise and manage daily operations in the store to ensure optimal performance and service quality. - Lead and inspire store staff, provide training, and foster a culture of excellence and teamwork. - Monitor inventory levels, coordinate inbound and outbound processes, and execute stock management effectively. - Drive sales performance by implementing innovative strategies and monitoring daily goals. - Implement store policies and ensure compliance with organizational standards and regulations. - Analyze store performance metrics, generate reports, and contribute to strategic decision-making. - Coordinate with other departments to optimize the supply chain and enhance the customer shopping experience. - Resolve customer inquiries and complaints to ensure high satisfaction levels and retention. Qualifications Required: - Minimum of 3 years of experience in a similar role with a focus on retail operations. - Experience in managing daily store operations to ensure seamless service delivery and customer satisfaction. - Proficiency in sales techniques to drive revenue growth and meet business objectives. - Strong store management skills to oversee and enhance overall store performance. - Understanding of inventory management processes to maintain stock levels and order accuracy. - Experience with inbound and outbound logistics to manage deliveries and shipments efficiently. - Ability to lead a team effectively, fostering a collaborative and productive work environment. - Excellent communication skills to liaise with diverse stakeholders and develop customer relations. - Expertise in store operations is a mandatory skill to ensure the effective running of the entire store ecosystem.,