Team Lead - Procurement Operations Support

Job Overview:

The Team Lead Procurement Operations Support helps to apply the finance strategy aligned with Booking.coms business objectives by working on key initiatives in different areas of content and specialty. In this role, the Team Lead Procurement Operations will be responsible to develop and coach an international team in an environment that embraces change, cultivates service excellence, productivity, growth, empowerment, and teamwork.

The Team Lead Procurement Operations is responsible for the daily Procurement Operations as part of the P2P/S2P processes and is responsible for making sure that the team maintains the agreed service level agreements to internal stakeholders within all Business Units and external partners/vendors.

This role has a truly Global Scope in leading a team of Core and Senior Procurement Operations specialists in CoE India with responsibility on supervising the performance of the CoE team and taking on functional ownership on various activities across the brands. This will include using procurement systems like Ivalua as well as other applications.

There is a focus on identifying and supporting the implementation of operational excellence initiatives and targeting opportunities to improve quality and enhance overall efficiency.

Role & Responsibilities:

• Manage, develop and coach a team of employees in the India CoE location to ensure the development of individuals within the organization.
• Responsible to identify and hire new talented individuals to support the team objectives
• Counsel to drive improvements in the team
• Oversee and manage process escalations in the team and ensure appropriate escalation to stakeholders for decision making
• Collaborates with internal business partners on continuous improvement of P2P/S2P/Procurement processes
• Support in the review of monthly and quarterly SOx controls and ensure controls are reviewed on a regular basis
• Prepare for the audit by reviewing the controls, workflows and ensure walkthroughs are sufficient for the audit purpose
• Manages relationship with audit to ensure that procurement maintains a satisfactory audit rating
• Implement and execute company policies and procedures and setting priorities
• Assure strong quality as well as productivity standards within the team
• Track and monitor performance levels, and manage underperformance
• Conduct 1-2-1 meetings with the team to maintain focus and motivation
• Prepare and conduct Bi-annual performance reviews and keep track of progress during the year
• Manage and achieve departmental KPIs in line with Booking.com Business objectives
• Provide input when defining the team KPIs and SLAs in cooperation with the Procurement Operations leadership
• Build strong relationships with other departments within the company
• Work with management to identify process improvements
• Management and execution of ad hoc projects where required
• Participation in projects, system implementations
• Working with leaders, Directors, Sr. Directors

Preferred Candidate Profile:

• Apply deep knowledge of a specific Finance function or broad knowledge and understanding of several different Finance functions
• Background in finance
• Strong working knowledge of Procurement systems (Ivalua preferred) and ERPs (SAP preferred).
• Excellent communication skills
• A good people motivator with management experience
• Ability to proactively drive the assigned projects and reach the preset objectives
• Excellent teamwork skills
• Understanding the impact of the team and the bigger picture
• Good presentation and interpersonal skills.
• Demonstrates tenacity, drive, ability to inspire and collaborate.
• Ability to multi-task & a flexible and positive attitude
• Able to adapt style and approach in order to work effectively with internal and external stakeholders from a variety of different cultures