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Home
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Netscribes
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Team Lead-Operations

Team Lead-Operations

Netscribes

2 - 5 years

0 - 3 Lacs

Kolkata

Posted:1 day ago| Platform:

Apply

Skills Required

E-commerce Operations Team Handling Website Management Report Generation Cataloguing Excellent Communication In English Team Leading Catalog Management Advanced Excel Client Handling

Work Mode

Remote

Job Type

Full Time

Job Description

Profile Description

LOB:

Role:

Designation:

Employment Type:

Work Mode:

Working Days:

Shift:

Education:

Key Responsibilities:

Team Management.
Allocate audit as well as production samples.
Feedback session one-on-one for productivity & Quality defaulters, and dropping mail.
Hourly snapshot of production and connecting with agents.
Converting repetitive tasks to Automation.
EOD mail to client of MTD productivity, keeping the current day's report.
Client Interaction.
Control over leave approvals.

Must have a minumum of 1.5 years of Team Leading experience (eCommerce),

Excellent English Comms,

Minimum 20-35 members team managed,

Proficient in Advanced Excel,

Salary - 19.5K NTH-25K CTC,

Immediate Joiners/Upto 15 days Notice Period

HR DETAILS-AYANTIKA MANDAL (8016468263)

ayantika.mandal@netscribes.com

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