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Airtel
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Team Lead ODN (Diversity)

Team Lead ODN (Diversity)

Airtel

4 - 9 years

3 - 4 Lacs

gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

mis advanced excel team handling ticketing tat vendor coordination sla good comm skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Team Lead ODN (Optical Distribution Network)

Location: Gurugram

Experience: 4+ years

How to Apply:

a_kiran.singh1@airtel.com

diversity candidates

The ideal candidate will have a proactive mindset and will be responsible for SLA adherence, network fault prevention, compliance, and driving efficiency through digitization and strong partner management.

Key Responsibilities:

Monitor and track
SLAs
for
OSP Service Requests (SRs)
and
Trouble Tickets (TTs)
Derive and implement action plans in collaboration with
UGCM partners
and
field ODN teams
Lead
proactive and preventive network corrections
to improve performance and reliability
Ensure compliance with
safety protocols
and
regulatory standards
Drive
partner governance
, including
contract compliance
and
MoM tracking
Encourage
digitization
and enforce
process adherence
across field teams
Track and manage
material issuance and consumption
for operational efficiency

Key Skills:

Strong understanding of
ODN / FTTH Network Operations
Expertise in
SLA tracking
and
ticket resolution processes
Proven experience in
partner/vendor coordination
and
team leadership
Knowledge of
network troubleshooting
, preventive maintenance, and tools
Strong adherence to
compliance and safety standards
Inventory and
material management experience
Familiarity with
digitization tools
and process improvement frameworks

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