Team Lead - International Voice Process

2 years

1 - 4 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking an experienced and dynamic Team Leader for International Voice Process. The ideal candidate will have a proven track record in managing high-performance teams within a BPO environment and possess exceptional communication and leadership skills.

Requirements

  • Minimum 2+ years of experience in International Voice Process within a BPO.
  • Prior experience in a team leader or supervisory role is preferred.
  • Excellent command of the English language—both verbal and written.
  • Strong leadership, coaching, and people-management abilities.
  • Ability to work in a UK shift and manage pressure effectively.
  • Good analytical, problem-solving, and decision-making skills.
  • Proficiency with CRM tools and MS Office applications is an added advantage.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • International voice process: 2 years (Required)

Work Location: In person

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