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Foundever
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Team Lead

Team Lead

Foundever

1 years

0 Lacs

navi mumbai maharashtra india

Posted:5 hours ago| Platform:

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Skills Required

management excel drive analyze coaching communication schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Urgent Openings for Team Lead (International Process)

Education HSC /Grad

Experience Minimum 1 year of experience as a TL

Process International (International Process only should apply)

Background BPO Experience

Shift Window 24 x 7

Week offs Any 2 days in a week

Roles and Responsibilities

Should exhibit People Management Skills.
Should be aware of the various Operations and Client Metrics.
Strong analytical, solving skills with strong MS Excel skills.
Needs to have the drive to achieve given targets.
Process adherence (Check, analyze, Control & Improvement).
Drive & adhere to Policies & Procedures.
Should be well versed in coaching & providing feedback
Basic exposure to excel.
Good process knowledge and Good interpersonal skills.
Excellent English Communication Skills

The candidate should be possess the following skills

People Management skills
Client Management skills
Process Management skills
Coaching and Training
Feedback and Performance Management skills
Controlling of Attrition & Shrinkage
Schedule Adherence, Attendance, Bottom Quartile Management
Login Hours , Breaks , Quality and Productivity

Interested candidates can share CV to farzeen.baig@foundever.com

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