Team Lead - Default servicing / Foreclosure - US mortgage

6 - 11 years

7 - 10 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

sreeya.chatterjee@cognizant.com

Job Title: Team Leader

Objectives

The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns.

Key Result Areas (KRAs)

Leadership:

  • The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact.
  • The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same.
  • The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction.
  • The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention.
  • The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition.

Qualification:

  • Graduate
  • 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Foreclosure
  • Good understanding of U.S. Mortgage Banking\Loan Servicing cycle
  • Minimum of 2 years in the team handling role

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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