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3.0 - 7.0 years
0 Lacs
delhi
On-site
As the Head of B2B Interior at OpalSpace in Noida, India, you will play a crucial role in leading the design team and curating interior office spaces to perfection. Your responsibilities will include overseeing the transformation of spaces into elegant masterpieces that embody luxury, functionality, and innovation. Every project you undertake will be unique and tailored with utmost attention to detail. To excel in this role, you must possess excellent communication and customer service skills, along with a solid background in the interior design industry. Your strong project management abilities will be essential in ensuring the successful execution of each project. Moreover, your creative flair and ability to lead and motivate a team will be instrumental in delivering end-to-end interior solutions that exceed client expectations. To qualify for this position, you should hold a Bachelor's degree in Interior Design or a related field. Your expertise in escrow, title insurance, and training skills will further enhance your capabilities in this role. If you are passionate about creating luxurious and functional spaces that reflect elegance and innovation, we invite you to join our team at OpalSpace and contribute to our mission of setting trends in the interior design industry since 2015.,
Posted 3 days ago
6.0 - 8.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Job Summary The TL-Performing Servicing role requires an experienced professional with 6 to 8 years of expertise primarily in MS Excel. The candidate will work from the office during night shifts focusing on mortgage loan servicing tasks. Familiarity with foreclosure claim file servicing and escrow administration is advantageous. This role does not require travel. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He she will report to the Team Manager Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas KRAs Leadership The Team Leader is expected to actively lead and motivate the team for whom he she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues including potential issues within the team and appropriately resolve escalate the same. The Team Leader should be aware of the strengths and weaknesses of his her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic lareta proctor or assurant activities Understood Tax amount reporting pre boarding loans comprehension of HUD and Initial escrow statement working in Escrow set up Analysis and Cancellations. Knowledge of mobile homes good to have Mortgage Insurance cancellations Hazard Insurance Must have knowledge on loss drafts flood zones hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis by ensuring all service level agreements are met in terms of quality productivity and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of members needs staffing issues technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork The Team Leader is expected to create and maintain an environment that fosters teamwork in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member focusing on the performance rather than the personality of the individual in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification Graduate 6 plus years of experience in U.S Mortgage Servicing Default Servicing Escrow Good understanding of U.S. Mortgage Banking Loan Servicing cycle Minimum of two years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Certifications Required Microsoft Office Specialist: Excel Certification
Posted 1 week ago
6.0 - 8.0 years
15 - 25 Lacs
Mumbai
Work from Office
Job Summary We are seeking a dedicated professional for the role of TL-Performing Servicing with 6 to 8 years of experience. The ideal candidate will have expertise in MS Excel and a background in mortgage-related domains such as foreclosure claim file servicing and escrow administration. This role requires working from the office during night shifts with no travel obligations. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He she will report to the Team Manager Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas KRAs Leadership The Team Leader is expected to actively lead and motivate the team for whom he she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues including potential issues within the team and appropriately resolve escalate the same. The Team Leader should be aware of the strengths and weaknesses of his her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic lareta proctor or assurant activities Understood Tax amount reporting pre boarding loans comprehension of HUD and Initial escrow statement working in Escrow set up Analysis and Cancellations. Knowledge of mobile homes good to have Mortgage Insurance cancellations Hazard Insurance Must have knowledge on loss drafts flood zones hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis by ensuring all service level agreements are met in terms of quality productivity and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of members needs staffing issues technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork The Team Leader is expected to create and maintain an environment that fosters teamwork in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member focusing on the performance rather than the personality of the individual in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification Graduate 6 plus years of experience in U.S Mortgage Servicing Default Servicing Escrow Good understanding of U.S. Mortgage Banking Loan Servicing cycle Minimum of two years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Certifications Required Microsoft Office Specialist: Excel Certification
Posted 1 week ago
6.0 - 11.0 years
7 - 10 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Job Description for Team Leader Job Title: Team Leader Reporting to: Team Manager/Delivery Manager, Operations Objectives The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement, working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations, Hazard Insurance Must have knowledge on loss drafts, flood zones, hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis, by ensuring all service level agreements are met in terms of quality, productivity, and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational, admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance, in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of member’s needs, staffing issues, technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification: Graduate 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Escrow Good understanding of U.S. Mortgage Banking\Loan Servicing cycle Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Interested candiates please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 week ago
2.0 - 7.0 years
3 - 8 Lacs
Mumbai
Work from Office
Job Description Job Title : SME/SPE Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 week ago
2.0 - 7.0 years
3 - 5 Lacs
Thane
Work from Office
Role & responsibilities Verification of all loans disbursed across DVU locations, loan transactions, FD and lien management, Rera and Escrow transactions, Recovery and receipts and NDC issuance. Checking of collaterals & limit structure in system. Thorough checking of the cases and identifying discrepancies in transactions pertaining to Commercial Ops. Completion of activities within TATs and with accuracy. Ensuring all the conditions specified in the SL/Bank's internal policies have been complied and discrepancies found if any, are reported on immediate basis. Recommending and ensuring implementation of new ways of controls validation activity to enhance process efficiency. Upskilling/self-learning on domain areas and knowledge sharing among team members. Undertake all such other duties and responsibilities as may be assigned by the Management from time to time. Ensuring Audit slippages are avoided.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
BSI Financial Services is seeking a Quality Assurance Specialist to oversee the monitoring, inspection, and improvement of the organization's final products to ensure they meet established quality standards. As a Quality Assurance Specialist, you will provide direction and guidance to maintain compliance, conduct daily quality assurance/control functions, manage remediation processes, and ensure adherence to regulatory requirements and internal policies. You will be responsible for preparing monthly summary reports, analyzing data trends for potential improvements, and fostering cross-department communication and collaboration. Additionally, you will communicate with auditors, provide support to other department areas, and perform assigned duties effectively. The ideal candidate for this role must have a minimum of 2+ years of experience in US Mortgage, with a preference for experience in ESCROW or Default (US Mortgage). Strong analytical thinking, communication, and interpersonal skills are essential. The ability to take initiative, collaborate with teams, and demonstrate strong mathematical and analytical skills is crucial. A minimum of an associate's degree or equivalent work experience of 2 years is required. BSI Financial, founded in 1986, is committed to providing financial services that support sustainable home ownership by upholding core values of integrity, problem-solving, exceeding expectations, and humility. The company has been recognized for its growth and success, appearing in the SMU Dallas 100 list of fastest-growing companies in North Texas and the Inc. 5000 list of fastest-growing U.S. companies. BSI Financial is an equal employment opportunity employer, ensuring that all qualified applicants are considered for employment without discrimination based on race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.,
Posted 1 week ago
2.0 - 7.0 years
2 - 6 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Desired Candidate Profile 2-7 years of experience in SPE/SME roles related to US Mortgage, Bankruptcy, Loss Mitigation, Escrow processes. Strong understanding of mortgage servicing industry regulations and compliance requirements. Proficiency in processing loan modifications, foreclosures, bankruptcies, and escrow services.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Title: US Mortgage Servicing Loss Mitigation / Bankruptcy / Foreclosure Location: Bangalore (Work from Office) Shift: US Shifts (Night Shifts) Salary: Up to 4.5 LPA Working Days: Monday to Friday (Saturday & Sunday fixed off) Joining: Immediate Joiners Only Key Responsibilities: Loss Mitigation: Review and process loss mitigation applications in accordance with investor/insurer guidelines. Evaluate borrower eligibility for various assistance programs (loan modifications, forbearance, repayment plans, etc.). Communicate and coordinate with internal departments for file progression and resolution. Bankruptcy: Monitor and process borrower bankruptcy cases (Chapters 7, 11, and 13). Ensure compliance with legal timelines, court orders, and investor guidelines. Work closely with legal teams and bankruptcy attorneys to ensure accurate updates and filings. Foreclosure: Track and process loans in various stages of foreclosure. Coordinate with attorneys, vendors, and internal teams for timely completion of milestones. Ensure all documentation and reporting requirements are met within SLA. Requirements: Minimum 13 years of experience in US mortgage servicing (preferably in Loss Mitigation, Bankruptcy, or Foreclosure). Strong understanding of US mortgage lifecycle and investor/insurer guidelines (FHA, VA, Fannie Mae, Freddie Mac). Excellent verbal and written communication skills. Attention to detail and ability to manage time effectively. Comfortable working in night shifts (US time zones). Perks & Benefits: Fixed weekend offs (Saturday & Sunday) Competitive salary up to 4.5 LPA Exposure to the US mortgage domain Work from office modern infrastructure Note: Only immediate joiners will be considered for this role. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Bengaluru
Work from Office
The Tax Calling Associate plays a critical role in supporting mortgage servicing and origination by obtaining accurate property tax information from government agencies and county tax authorities across the United States. This position involves direct phone and online communication with tax offices, researching tax assessment and payment details, and analyzing how taxes are calculated for residential and commercial properties. Key Responsibilities: Contact county tax offices, municipal agencies, and local authorities to obtain property tax information via phone, email, or online portals. Request, verify, and document property tax amounts, due dates, delinquency statuses, and payment histories. Research and interpret various tax calculation methods, including millage rates, assessed values, exemptions, and special assessments. Record and update tax data accurately in internal systems for use in mortgage servicing, escrow analysis, or loan origination. Coordinate with internal departments such as Escrow, Loan Servicing, and Title to ensure timely procurement and verification of tax data. Identify and escalate issues such as discrepancies in tax records or inaccessible tax offices. Maintain a high level of compliance with state and federal regulations regarding tax information handling. Manage multiple tax inquiries simultaneously while maintaining accuracy and timeliness. Stay informed about changing tax regulations, deadlines, and procedures across various U.S. jurisdictions. Qualifications: bachelors degree preferred. Experience in mortgage, real estate, tax research, or related fields is a plus. Strong verbal and written communication skills, especially phone etiquette. Proficiency in Microsoft Office (Excel, Word) and tax software platforms. Ability to work independently and meet strict deadlines. Detail-oriented with strong analytical and problem-solving skills. Familiarity with U.S. property tax systems, terminology, and documentation.
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: SPE (Default Servicing) Key Result Areas (KRAs) Leadership: The SPE is responsible for maintaining constant process knowledge in the team. Responsible for maintaining and documenting all updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors Responsible for cascading / providing training on new updates to all team members. Responsible for conducting the knowledge check. Responsible for suggesting and driving process improvements. Qualification: Graduate any discipline. 2 - 3 years of experience in BPO, U.S Mortgage/ Data Processing background (Default servicing Pre-foreclosure, Foreclosure / Bankruptcy /Loss mitigation, Bidding/ Property Preservation / REO ) Minimum of 2 years in the Process Associate role. Skill Sets Good interpersonal skills Good written and verbal Communication skills Self-motivated MS Office Knowledge Flexibility to work in different shifts (especially night shifts) US Mortgage Certification will be a value add.
Posted 2 weeks ago
2.0 - 7.0 years
8 - 13 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Position: Team Lead (TL) Location: Mumbai / Hyderabad Open Roles: 2 Process: Loss Mitigation & Escrow CTC: Up to 13 LPA Shift: US Shifts (Work from Office) Job Description: We are looking for experienced professionals with a strong background in the US mortgage domain, specifically in Escrow or Loss Mitigation processes. The ideal candidate should have: Minimum 2+ years of team handling experience Strong knowledge of US Mortgage processes Hands-on experience in Escrow or Loss Mitigation Note: This is a Work from Office (WFO) role in US shift timings.
Posted 3 weeks ago
1.0 - 6.0 years
0 - 2 Lacs
Hyderabad
Work from Office
SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Hyderabad Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 30 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.
Posted 3 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Mumbai
Work from Office
SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Mumbai Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 30 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.
Posted 3 weeks ago
2.0 - 7.0 years
8 - 13 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Position: Team Lead (TL) Location: Mumbai / Hyderabad Open Roles: 2 Process: Loss Mitigation & Escrow CTC: Up to 13 LPA Shift: US Shifts (Work from Office) Job Description: We are looking for experienced professionals with a strong background in the US mortgage domain, specifically in Escrow or Loss Mitigation processes. The ideal candidate should have: Minimum 2+ years of team handling experience Strong knowledge of US Mortgage processes Hands-on experience in Escrow or Loss Mitigation Note: This is a Work from Office (WFO) role in US shift timings.
Posted 3 weeks ago
5.0 - 10.0 years
10 - 13 Lacs
Hyderabad
Work from Office
Hiring for Team leader Process - Escrow / Loss mitigation Location - Hyderabad Timings - US Night shift Mode - Work From Office Notice Period - Immediate to 30 Days CTC - 10 to 13 Lpa TL - 5+yr exp in loss mitigation / Escrow & Us mortgage Interested Candidates contact HR Dinesh@ 8655512320 dinesh@careerguideline.com
Posted 3 weeks ago
2.0 - 7.0 years
3 - 8 Lacs
Mumbai, Hyderabad
Work from Office
Job Description Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Desired Candidate Profile 2-5 years of experience in Loan Servicing or Credit Underwriting (US Mortgage). Strong understanding of Construction Loan, Escrow, Loss Mitigation, and Residential Underwriting concepts. Proficiency in managing multiple tasks simultaneously while maintaining attention to detail. Excellent communication skills for effective collaboration with cross-functional teams.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for US Mortgage Post Closing Skill set: One year experince in Post closing /Loan origination is mandatory Freshers are not eligible Flexible to work in US shifts Work from home Salary max up to 3.5 LPA Need immediate joiners Qualification: Only graduates or Post graduates can apply Interested candidates can walk-in to the below address with your resume and one govt id proof Address: Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
4.0 - 6.0 years
5 - 8 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage loan servicing especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. • 4+ years experience working with US Mortgage in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage loan servicing . Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add. Should be willing to work from office and in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Navi Mumbai
Work from Office
SUMMARY Job Opening: US Mortgage Escrow SME Navi Mumbai (Airoli) Work Mode: Work from Office Shift: US Shift (6:30 PM IST 4:30 AM IST) Salary: Up to 7 LPA Location: Navi Mumbai, Airoli Experience Required: Minimum 3 Yrs or above in US Mortgage Escrow domain Key Responsibilities: Meet or exceed productivity and quality benchmarks as per team guidelines Conduct audits on processed items, provide constructive feedback Maintain dashboards, SOPs, and MIS reports Support processing associates with domain expertise Requirements 3-6 years of experience in US Mortgage Escrow processes Strong understanding of: Escrow analysis, set-up, and cancellations Initial escrow statements, HUD comprehension, tax amount reporting Pre - boarding loans, hazard insurance, MI cancellations Escrow tools like CoreLogic, LERETA, Proctor, Assurant Good to have: knowledge of mobile homes Proficiency in MS Office and typing (30+ WPM) Excellent communication, analytical, and team collaboration skills Willingness to work in night shifts and from office location Educational Qualification: Graduate/Diploma (4 years) in any discipline Preferred: Bachelor’s in Accounting , Finance , or relevant field Benefits Internal Job Promotion (IJP) opportunities Medical insurance coverage One-way cab facility
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Chennai
Work from Office
Looking for Experience in below skill set Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Team Leader Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners to 1 Month Experience-4 to 8 Years Team Leader on Papers for 1 to 2 Years Interested Please Contact Krishna-8072255275
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Position SPE/SME Location – Mumbai / Hyderabad Process – Escrow Description – Looking for candidates with good experience in US mortgage worked in escrow/default servicing process Shifts – US shifts / WFO Notice period – Immediate/ 1 month only
Posted 1 month ago
3.0 - 8.0 years
14 - 24 Lacs
Bengaluru
Work from Office
F&A (R2R/P2P/O2C) -Real Estate - Analyst/SME/AM/MGR min 3yr - upto 6.6 L min 5yr - upto 9.8 L (2+ yr on Paper TL) min 8yr - upto 15 L (2+ yr on Paper AM) min 11yr - upto 22.8L (2+ yr on Paper Mgr) Vikas 8527840989 Email vikasimaginators@gmail.com Required Candidate profile Candidate should have experience in real state. Completely WFO Proficient clarity basics of Financial statements Valuation or reporting role is a plus Graduate 24/7 cabs both sides
Posted 1 month ago
4.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage loan servicing especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. • 4+ years experience working with US Mortgage in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage loan servicing . Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add. Should be willing to work from office and in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 month ago
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