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4.0 - 6.0 years
10 - 12 Lacs
Virar
Work from Office
Oversee collection data posting, disbursements, collections, foreclosures, reposales; coordinate monthend income & portfolio reconciliation; ensure principal/LMS sync; drive bank rec & automation; manage TDS/GST; proficient in Excel/Word.
Posted 1 week ago
2.0 - 7.0 years
3 - 8 Lacs
Mumbai
Work from Office
Job Description Job Title : SME/SPE Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Title: US Mortgage Servicing Loss Mitigation / Bankruptcy / Foreclosure Location: Bangalore (Work from Office) Shift: US Shifts (Night Shifts) Salary: Up to 4.5 LPA Working Days: Monday to Friday (Saturday & Sunday fixed off) Joining: Immediate Joiners Only Key Responsibilities: Loss Mitigation: Review and process loss mitigation applications in accordance with investor/insurer guidelines. Evaluate borrower eligibility for various assistance programs (loan modifications, forbearance, repayment plans, etc.). Communicate and coordinate with internal departments for file progression and resolution. Bankruptcy: Monitor and process borrower bankruptcy cases (Chapters 7, 11, and 13). Ensure compliance with legal timelines, court orders, and investor guidelines. Work closely with legal teams and bankruptcy attorneys to ensure accurate updates and filings. Foreclosure: Track and process loans in various stages of foreclosure. Coordinate with attorneys, vendors, and internal teams for timely completion of milestones. Ensure all documentation and reporting requirements are met within SLA. Requirements: Minimum 13 years of experience in US mortgage servicing (preferably in Loss Mitigation, Bankruptcy, or Foreclosure). Strong understanding of US mortgage lifecycle and investor/insurer guidelines (FHA, VA, Fannie Mae, Freddie Mac). Excellent verbal and written communication skills. Attention to detail and ability to manage time effectively. Comfortable working in night shifts (US time zones). Perks & Benefits: Fixed weekend offs (Saturday & Sunday) Competitive salary up to 4.5 LPA Exposure to the US mortgage domain Work from office modern infrastructure Note: Only immediate joiners will be considered for this role. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: SPE (Default Servicing) Key Result Areas (KRAs) Leadership: The SPE is responsible for maintaining constant process knowledge in the team. Responsible for maintaining and documenting all updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors Responsible for cascading / providing training on new updates to all team members. Responsible for conducting the knowledge check. Responsible for suggesting and driving process improvements. Qualification: Graduate any discipline. 2 - 3 years of experience in BPO, U.S Mortgage/ Data Processing background (Default servicing Pre-foreclosure, Foreclosure / Bankruptcy /Loss mitigation, Bidding/ Property Preservation / REO ) Minimum of 2 years in the Process Associate role. Skill Sets Good interpersonal skills Good written and verbal Communication skills Self-motivated MS Office Knowledge Flexibility to work in different shifts (especially night shifts) US Mortgage Certification will be a value add.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Currently we are looking for "Default Servicing" to join our team! Mumbai Default Servicing * 1.6+ years of experience * Package is up to 5LPA * Work from office * US shift timing * Immediate to 1month notice Requirements * Must have 1+ years of relevant experience. * Graduate any discipline. * Skills required - Default servicing, Pre-foreclosure, Foreclosure / Bankruptcy /Loss mitigation, Bidding/ Property Preservation / REO. * US Mortgage Certification will be a value add. * Good written and verbal Communication skills. Interested candidates Contact HR Nikkitha @ 8655884774/ nikkitha@careeerguideline.com and also refer to the people who are seeking for job
Posted 3 weeks ago
6.0 - 11.0 years
10 - 20 Lacs
Chennai
Work from Office
Role Brief: In this role we are looking for Team Members: 1. Rich experience in Lending Operations around Loan servicing aspects of the lifecycle 2. SME at functional knowledge of Loan Management, GL applications. 3. Deep expertise in Loan Management applications 4. Experience in SDLC and detailed documentation Role & Responsibilities: I n this role the employee is expected to be a key contributor to the product development phase of the new products in Loan Management area In this role the employee is expected to manage the team for the Delivery and have individual contribution for complex tasks. The employee is expected to play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks Using the experience identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective Ability to identify a new requirement/feature built as a Customisation or a Product Built Ability to cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions Team Management Project & Task Planning Built and groom team members for skills, knowledge and exposure Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to Lending Software Solutions. Collaborate with stakeholders to gather and document detailed business requirements. Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams. Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models. Facilitate the design and development of software solutions that align with businessgoals, ensuring consistency with technical requirements. Support project planning activities, including budgeting, forecasting, and variance analysis. Perform risk analysis to identify potential obstacles and propose mitigation strategies. Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements. Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder updates. COMPETENCIES: Team Building & Training Project/Sprint Planning and Resource Allocation Project Management Tools - Jira/Zoho Projects Agile Processes Excellent communication both verbal/written Customer Relationship Management Technical Knowledge - Basic knowledge on components of Software-Hardware-Network Integrations knowhow
Posted 3 weeks ago
5.0 - 10.0 years
10 - 13 Lacs
Hyderabad
Work from Office
Hiring for Team leader Process - Escrow / Loss mitigation Location - Hyderabad Timings - US Night shift Mode - Work From Office Notice Period - Immediate to 30 Days CTC - 10 to 13 Lpa TL - 5+yr exp in loss mitigation / Escrow & Us mortgage Interested Candidates contact HR Dinesh@ 8655512320 dinesh@careerguideline.com
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Mumbai
Work from Office
Role & responsibilities : To take care of life cycle related activities of loan account as part of Transaction Processing Unit in central operations. Process on Loan account re-scheduling, loan closure & foreclosure requests. Ensure ROI modification & applicable PreEMI, EMI effect to loan account. To take CERSAI, CKYC, Re-KYC activities for closure as per the TAT defined. Coordinate with branch/ central team/partners and related stakeholders for smooth functioning & processes. Ensure to modify process document & IT enhancements. Handle audit related requirements and provide suitable resolutions. Responsible for due diligence & compliances of the activities handled. Preferred candidate profile : Graduate from a reputed college Masters degree/ MBA preferred, but not mandatory 5-7 years of relevant experience in Central operations for retail loans products / processes is mandatory. Experience in loan account closure, reschedulement, CERSAI & CKYC processing will be preferred. Well versed with MS Excel, MS Powerpoint, MS Word Exposure to CRM and Loan management system is mandatory. Ability to work under tight deadlines and decision-making skills to manage conflicting and changing priorities. Excellent written & verbal communication skills. Drive team to process accurate / timely transactions at all times. Good interpersonal and problem-solving skills.
Posted 4 weeks ago
7.0 - 11.0 years
5 - 9 Lacs
Bengaluru
Work from Office
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our clientele includes Fortune 500 & FTSE 100 companies Job Summary : A Team Lead should be a subject matter expert evidenced by currently working in live production and exceeding all productivity and quality goals. Ability to train and facilitate new recruits into live production anytime during their tenure. Prior experience in the sub process will be an added advantage Knowledge, Skills & Ability: 1. Knowledge of the US Mortgage Industry with Mortgage Servicing experience 2. Knowledge of different types of mortgage and its functioning and ability to read various servicing documents 3. Good communication skills (Written and Verbal) are required to understand and communicate with the vendors/clients 4. Strong Customer Service Skills, Negotiations Skills and Leadership skills required 5. Detail Oriented with good analytical skills and the ability to make decisions based on the situation 6. Ability to analyze the numbers and reconcile the data if required as per requirements. 7. Experience with reporting and analysis 8. Good email etiquette 9. Ability to handle and accomplish multiple tasks and resolve 10. Experience working in a team-oriented, collaborative environment 11. Should be able to effectively use a computer and be competent with MS office applications Responsibilities : 1. Supervise and lead a group associates to meet all SLAs relative to any and all functions in the Mortgage Servicing area (Supervision of workflows and work queues) 2. Maintain daily, weekly and monthly production reports 3. Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects 4. Provide recommendations for strategies and process improvements to add value to teams and clients 5. Coordinate with other internal support teams to ensure seamless production by the operations team 6. Provide resolutions to complex escalated queries and complaints from external and internal customers 7. Must lead, coach, motivate and develop associates to deliver high quality reports to the clients to achieve or exceed set operational targets 8. Monitor and evaluate staff performance, attendance, also generate reports as necessary Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
7.0 - 11.0 years
5 - 9 Lacs
Bengaluru
Work from Office
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our clientele includes Fortune 500 & FTSE 100 companies Job Summary : A Team Lead should be a subject matter expert evidenced by currently working in live production and exceeding all productivity and quality goals. Ability to train and facilitate new recruits into live production anytime during their tenure. Prior experience in the sub process will be an added advantage Knowledge, Skills & Ability: 1. Knowledge of the US Mortgage Industry with Mortgage Servicing experience 2. Knowledge of different types of mortgage and its functioning and ability to read various servicing documents 3. Good communication skills (Written and Verbal) are required to understand and communicate with the vendors/clients 4. Strong Customer Service Skills, Negotiations Skills and Leadership skills required 5. Detail Oriented with good analytical skills and the ability to make decisions based on the situation 6. Ability to analyze the numbers and reconcile the data if required as per requirements. 7. Experience with reporting and analysis 8. Good email etiquette 9. Ability to handle and accomplish multiple tasks and resolve 10. Experience working in a team-oriented, collaborative environment 11. Should be able to effectively use a computer and be competent with MS office applications Responsibilities : 1. Supervise and lead a group associates to meet all SLAs relative to any and all functions in the Mortgage Servicing area (Supervision of workflows and work queues) 2. Maintain daily, weekly and monthly production reports 3. Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects 4. Provide recommendations for strategies and process improvements to add value to teams and clients 5. Coordinate with other internal support teams to ensure seamless production by the operations team 6. Provide resolutions to complex escalated queries and complaints from external and internal customers 7. Must lead, coach, motivate and develop associates to deliver high quality reports to the clients to achieve or exceed set operational targets 8. Monitor and evaluate staff performance, attendance, also generate reports as necessary Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for US Mortgage Post Closing Skill set: One year experince in Post closing /Loan origination is mandatory Freshers are not eligible Flexible to work in US shifts Work from home Salary max up to 3.5 LPA Need immediate joiners Qualification: Only graduates or Post graduates can apply Interested candidates can walk-in to the below address with your resume and one govt id proof Address: Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
4.0 - 6.0 years
5 - 8 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage loan servicing especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. • 4+ years experience working with US Mortgage in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage loan servicing . Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add. Should be willing to work from office and in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 month ago
5.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Description for Team Leader Objectives The Team Leader will be required to lead large teams independently, which will be in the range of about 25-30 members and ensures all operational duties are carried out in accordance with scheduled rosters and documented policies, and the SLAs set by the client are met. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Leads a team of 60 associates and motivates them to achieve the team, project and client SLA. Consistently achieves all KPI's and SLA's set by the clients with strict adherence to Quality parameters. Uses quality tools to ensure that there is maximum efficiency & productivity Manages team responsibilities and allocates work to the Team Leaders/SMEs as appropriate. Develop and maintain superior customer connect Appraises the teams on their performance and provides regular feedback. Manages the performance appraisal process / rating . Interacts with support team to manage HR, Risk and other admin activities Follow the governance mechanism established with the client Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence Resource Planning, Recruitment and Work Allocation Ensure that all committed deliverables and services are rendered on schedule and at the defined quality levels Interview and hire new associates as needed to support the growth of the business Prepare and send operational reports and information to management and stakeholders Ensure Compliance and controllership Supervise associates by monitoring volumes and patterns and schedule adherence. Maintain up to date knowledge of government regulations and real estate laws Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. Qualification: Graduate with excellent communications skills (oral & written) Total 5-8 years of experience with a minimum of 4 years of supervisory experience Strong management/people skills US Mortgage Servicing Experience Required (core) Strong organizational, planning, and analytical skills. Good mathematical and statistical skills for analysis of data and generation of reports. Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Servicing Industry knowledge Knowledge of six sigma / quality tools and automation
Posted 1 month ago
0.0 - 5.0 years
0 - 2 Lacs
Jaipur
Work from Office
Location: Jaipur (MI Road) We are looking for a proactive and diligent Foreclosure Executive to join our team. The ideal candidate will handle the end-to-end foreclosure process for delinquent accounts and actively engage in tele calling activities to follow up with customers for overdue payments, settlements, and closure of accounts as per company policy. Key Responsibilities: Manage the foreclosure process for non-performing loan accounts as per NBFC guidelines. Coordinate with customers through telecalling to recover overdue payments and to inform them about foreclosure procedures. Negotiate with customers for settlements, part payments, or full closures. Maintain daily follow-up records and update recovery status in the system. Coordinate with internal teams and legal department for initiating legal proceedings when required.
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Chennai
Work from Office
Looking for Experience in below skill set Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Team Leader Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners to 1 Month Experience-4 to 8 Years Team Leader on Papers for 1 to 2 Years Interested Please Contact Krishna-8072255275
Posted 1 month ago
4.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage loan servicing especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. • 4+ years experience working with US Mortgage in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage loan servicing . Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add. Should be willing to work from office and in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 month ago
4.0 - 9.0 years
5 - 10 Lacs
Bengaluru
Remote
Dear Candidate, We are hiring for US Mortgage Underwriting Work From Home Location. Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Perform & manage quality control reviews of residential loan files in accordance with customer quality control policies and procedures and accepted quality control standards. Will be also responsible for managing the daily operations along with client handling who should be well versed and certified underwriter in the Mortgage domain In depth knowledge of GSE, Fannie mae, Freddie Mac guidelines and requirements Expert in Mortgage lender's policies, guidelines and procedures (loan to value, debt to income, collateral review, compliance review) Should have experience in Analyze Income & employment, credit strength, property appraisal, check over debt to Income (DTI) and Loan to value (LTV)and all other information pertinent to the credit decision process on each mortgage application, as presented by the applicant Knowledge to validate that a prospective mortgagors loan application adheres to the Investors, Secondary Investors (Fannie & Freddie) and guidelines of applicable government agencies to approve the loan Review loan files for completeness and accuracy Confirm application information against all documents within the file Analyze all credit documents, including, but not limited to, mortgage applications, credit history and income documents, title documents, appraisals and all applicable compliance documents. Should have experience in Income Calculations Review the eligibility of Property, Borrowers Evaluate debt ratio, loan-to-value ratios, credit score, property valuation Identify risk factors, including fraud red flags to determine or verify misrepresentation Condition files for missing/ supporting documentation as needed Complete required trainings and assessments Knowledge in Commercial Real Estate will be an added advantage High level understanding of US Real Estate, Mortgage, Commercial Mortgage Servicing, loan agreements and documentation Ability to build & motivate teams Ability to manage Client escalations and Client relationships Team mentoring & coaching individual associates who may fall below desired performance Continuously contribute towards process improvement Hold relevant experience (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Regards SPARK CONSULTANCY
Posted 1 month ago
2.0 - 5.0 years
0 - 0 Lacs
Chennai
Work from Office
General Job Responsibility Ensure to practice and implement the finance policies as per the guidelines. Review and ensure that all the accounting practices are as per the guidelines of NHB and RBI Handle due diligence of all the financial transactions Be proactive in initiating tasks required for the assigned areas of responsibility and ensure completion within necessary timelines Principal Accountabilities BRS Review and closure for Loan register and all other income items Timely Accounting of EMI collections,prepayment, foreclosures, fees and charges Immediate resolution of unreconciled items with collections team Collection report review DPD review Monthly Loan Register finalization Preparation of NHB returns monthly, quarterly, annual Support with SOA review Audit support Implementation of process improvements in collections accounting and reconciliation Enforce control on reprints and refunds Income validation and reconciliation Timely customer Service / support JV accounting entries Approvals of accounting entries in ERP for payments, collections, rectifications IndAS Accounting for Loans and Investments Intervention Entries, customer refunds Educational Qualification Chartered Accountant ( final) Experience 2-4 years experience in NBFC or any other finance institution in audit/corporate finance on Collections reconciliation and accounting 2-4 years experience in Audit firm Specific skills Expert level skills in Excel. Strong skills Word and PPT are a helpful. Should handle all aspects of general accounting including A/R,
Posted 1 month ago
4.0 - 8.0 years
4 - 7 Lacs
Pune
Work from Office
Hi, We are hiring for the Leading ITES Company for Mortgage Servicing Profile. Overview The role involves end-to-end management of mortgage loans post-origination, including active servicing, handling default loans, and supporting loss mitigation, foreclosure, and REO processes. It includes delivering strong customer service, resolving inquiries, and maintaining accurate loan records. The position requires coordination with internal teams and external parties (like solicitors and settlement agents) to process payoffs, disburse payments, update loan data, and manage insurance and escrow accounts. Additionally, it includes post-discharge processes like releasing security titles and applying discounts or changes per customer or product team requests, all while ensuring compliance with bank policies and regulatory standards. Key Skills: a) Minimum 4 years of experience in Mortgage Servicing b) Strong understanding of mortgage products, loan processes and financial regulations in Australia c) Experience of Preparing correspondence including payoff letters d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Pune) Type : Job Code # 510 Job Description: Knowledge/Experience: Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Providing Customer Service through daily interactions to create a relationship of mutual trust and confidence with customers. Understanding the customers circumstances and matching appropriate solutions through sound knowledge of practices, policies and procedures. Addressing and resolving customer concerns, inquiries, issues, or complaints. Preparing correspondence including payoff letters in a manner that reflects Bank policies and guidelines while protecting integrity of the customer Coordinate with solicitors, settlement agents and brokers for loan payoff, Coordinate with Indexing teams, credit teams etc. whenever required, follow up to meet the TAT requirements Data entry into systems such as loading direct debit instructions, offsets, or nomination, changing customer information, updating existing loan information, or initiating refunding transactions. Responsible for reviewing and completing payments to builders and customers for the construction of a house and includes the amending and distribution of schedules, ordering inspections, completing valuations, actioning email related to the payments. Verify is the process of releasing the security titles post discharging the loans. Responsible for applying additional discount on variable loans as per the instructions received from Products teams. Updating correct information relating to customer, security, etc. in Security application. Investigating queries on loan accounts maintained in the existing systems and applying loan features as requested by the customer. Competencies/Skills: Experience in mortgage servicing, banking or financial services is preferred Strong understanding of mortgage products, loan processes and financial regulations in Australia Good Analytical skills, excellent judgment, logic and reasoning Being Flexible for working in Multiple Shifts Computer literate and strong familiarity with credit financial analysis techniques Excellent verbal and written communication and interpersonal skills Ability to work independently in a Team environment
Posted 1 month ago
4.0 - 9.0 years
2 - 7 Lacs
Hyderabad, Chennai, Mumbai (All Areas)
Work from Office
Hiring For Analyst / Sr.Analyst / SME & TL Roles with a leading International BPO Location- Mumbai, Chennai and Hyderabad Mumbai- F2F interview IF INTERESTED CALL on 9740521948 OR Share CV Mohini.sharma@adecco.com ESSENTIAL QUALIFICATION: Graduate with 1 year - 5 years of overall processing experience Flexible to work in night shift timings Communication skills in English, both verbal and written Knowledge P&C Commercial Insurance ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Strive to understand and resolve issues/queries at the first instant Keeps own work aligned with teams requirements
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Chennai
Work from Office
Looking for Experience in below skill set Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Processor Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners only Experience-1 to 3 Years Team Leader Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners to 1 Month Experience-4 to 8 Years Team Leader on Papers for 1 to 2 Years Interested Please Contact-Krishna-8072255275
Posted 1 month ago
4.0 - 9.0 years
2 - 7 Lacs
Hyderabad, Chennai, Mumbai (All Areas)
Work from Office
Urgently Hiring For Analyst / Sr.Analyst / SME & TL Roles with a leading International BPO @ Mumbai / Chennai & Hyderabad Location. Mumbai Only f2f Interviews. Apply - rohita.robert@adecco.com ESSENTIAL QUALIFICATION: Graduate with 1 year - 5 years of overall processing experience Flexible to work in night shift timings Communication skills in English, both verbal and written Knowledge P&C Commercial Insurance ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Strive to understand and resolve issues/queries at the first instant Keeps own work aligned with teams requirements
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring for US Mortgage - Post Closing/Pre Underwriting/Loan Origination/ Loss mitigation/Bankruptcy POST CLOSING - TRICHY LOCATION 1 + years of relevant experience only, other experience will not be considered. US rotational shifts Work from home, Bangalore location/Hyderabd and Trichy Need immediate joiners only Salary based on last drawn salary Interested can walk in to the below address with your resume and government ID proof. Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Note- Please mention HR Bhanumathi on top of the resume Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Chennai
Work from Office
Looking for Experience in below skill set Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Processor Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners only Experience-1 to 3 Years Senior Processor Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners to 1 Month Experience-4 to 8 Years Walk In Interview Date- 09th June- 10.30 A.M to 1.30 P.M Walk In Interview Address: Wipro Limited-CDC5 468/469, 475/A, Old Mahabalipuram Road, Elcot Sez, Sholinganallur,Chennai
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job Summary : A Team Lead should be a subject matter expert evidenced by currently working in live production and exceeding all productivity and quality goals. Ability to train and facilitate new recruits into live production anytime during their tenure. Prior experience in the sub process will be an added advantage . Knowledge, Skills & Ability: 1. Knowledge of the US Mortgage Industry with Mortgage Servicing experience 2. Knowledge of different types of mortgage and its functioning and ability to read various servicing documents 3. Good communication skills (Written and Verbal) are required to understand and communicate with the vendors/clients 4. Strong Customer Service Skills, Negotiations Skills and Leadership skills required 5. Detail Oriented with good analytical skills and the ability to make decisions based on the situation 6. Ability to analyze the numbers and reconcile the data if required as per requirements. 7. Experience with reporting and analysis 8. Good email etiquette 9. Ability to handle and accomplish multiple tasks and resolve 10. Experience working in a team-oriented, collaborative environment 11. Should be able to effectively use a computer and be competent with MS office applications Responsibilities : 1. Supervise and lead a group associates to meet all SLAs relative to any and all functions in the Mortgage Servicing area (Supervision of workflows and work queues) 2. Maintain daily, weekly and monthly production reports 3. Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects 4. Provide recommendations for strategies and process improvements to add value to teams and clients 5. Coordinate with other internal support teams to ensure seamless production by the operations team 6. Provide resolutions to complex escalated queries and complaints from external and internal customers 7. Must lead, coach, motivate and develop associates to deliver high quality reports to the clients to achieve or exceed set operational targets 8. Monitor and evaluate staff performance, attendance, also generate reports as necessary. Education Qualifications: 1. HSC Mandatory 2. Any graduation (Bachelors Degree preferred) Additional Requirements: 1. Minimum 2 3 year Mortgage experience preferably in Servicing 2. Should be flexible working in night shifts 3. Has to be open to working extended periods/weekends when necessary Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresse
Posted 2 months ago
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