1707 Talent Management Jobs - Page 37

Job Summary & Responsibilities The Business Partner Solutions team is a global team with ground presence in Bengaluru, Hyderabad and Dallas City. Your role will be aligned to the HCM Service Delivery Organization within HCM where you will have the opportunity to interact with divisional HR Business Partners members as well as workforce administrators across all divisions. The focus is on providing: Talent Management Process Leadership & Support for the key talent management processes Transactional Managements for all employee lifecycle processes Operations & Infrastructure Support for organizational structure management, talent management systems and reporting Core Projects Support by leading and participating in strategic Firmwide technology, regulatory and compensation related initiatives HR Information System Management Support for various stages of employee life cycle in the firm How you will fulfill your potential Support the operational processes like transfers, terminations, job data change etc. across globe Provide compensation and performance review information to support the global recruiting and internal mobility processes Liaise with global teams to expedite problem resolution for more complex issues Manage reorganization to show people with right organizational hierarchy and departments liaising with business, engineering and various HCM functions Manage projects like promotion / compensation load, manager Compensation Manager tress etc. to facilitate year-end processes Proactively identify ways to improve processes, create greater efficiency and share best practices among team members Qualifications Bachelors or Post Graduate degree in Engineering/Statistics/Human Resources Experience in an operational role, ideally within HR Education/Background Competencies Minimum of 1-3 years of work experience in an operational role Excellent technical and functional understanding of HCM Systems and processes Able to work collaboratively across divisions, functions & levels in a global organization Highly motivated self-starter who can work as part of a team Strong Excel skills preferred

Role & responsibilities HR Operations Employee Lifecycle Management: Manage end-to-end employee lifecycle processes, including onboarding, confirmation, transfers, promotions, exits, and full & final settlements. Ensure accurate and timely maintenance of HR records, employee files (physical and digital), and HRIS (Human Resources Information System) data. Generate various HR reports (e.g., headcount, attrition, absenteeism) for management review and decision-making. Compensation & Benefits Support: Assist in the administration of payroll processing, ensuring data accuracy and compliance with relevant regulations. Support in the management of employee benefits programs (e.g., health insurance, provident fund, gratuity). Handle employee queries related to compensation, benefits, and HR policies. HR Policy & Compliance: Ensure adherence to all company HR policies, procedures, and relevant labor laws and regulations. Assist in the review and update of HR policies and handbooks as needed. Support in handling employee grievances and disciplinary actions in line with company policy. HRIS Management: Serve as a key user for the HRIS system, ensuring data integrity and optimizing its use for various HR processes. Provide training and support to employees and managers on HRIS functionalities. Performance Management Support: Assist in the coordination and administration of the performance management cycle (goal setting, mid-year reviews, annual appraisals). Maintain performance records and provide support for performance-related discussions. HR Analytics: Collect, analyze, and present HR data to identify trends, insights, and recommend improvements. Learning & Development : Training Needs Analysis (TNA): Conduct thorough training needs analysis through surveys, interviews, and collaboration with department heads to identify skill gaps and development opportunities. Develop and maintain a comprehensive training calendar based on identified needs. Program Design & Development: Design, develop, and customize engaging and effective training programs and materials (presentations, handouts, exercises) for various levels of employees. Explore and recommend external training vendors and programs as required. Training Delivery & Facilitation: Deliver and facilitate a variety of training programs, including induction/onboarding, soft skills, leadership development, and compliance training. Utilize diverse training methodologies (e.g., classroom, e-learning, blended learning). Training Evaluation & Effectiveness: Develop and implement methods to evaluate the effectiveness of training programs (e.g., feedback forms, post-training assessments, impact analysis). Track and report on L&D metrics to demonstrate ROI and areas for improvement. Talent Management Support: Support the implementation of talent management initiatives, including succession planning and career development frameworks. Promote a culture of continuous learning and development within the organization. Budget Management: Assist in managing the L&D budget, tracking expenses, and ensuring cost-effectiveness of programs Preferred candidate profile Education: PGDM / MBA HR (Regular). Experience: 8-12 years of progressive experience in Human Resources, with a strong focus on HR Operations and L&D. Solid understanding of HR policies and procedures related to employee lifecycle management, compensation & benefits, and performance management.

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: TIS Service Desk.

Responsibilities The Business Partner Solutions team is a global team with ground presence in Bengaluru, Hyderabad and Dallas City. Your role will be aligned to the HCM Service Delivery Organization within HCM where you will have the opportunity to interact with divisional HR Business Partners members as well as workforce administrators across all divisions. The focus is on providing: Talent Management Process Leadership & Support for the key talent management processes Transactional Managements for all employee lifecycle processes Operations & Infrastructure Support for organizational structure management, talent management systems and reporting Core Projects Support by leading and participating in strategic Firmwide technology, regulatory and compensation related initiatives HR Information System Management Support for various stages of employee life cycle in the firm How you will fulfill your potential Support the operational processes like transfers, terminations, job data change etc. across globe Provide compensation and performance review information to support the global recruiting and internal mobility processes Liaise with global teams to expedite problem resolution for more complex issues Manage reorganization to show people with right organizational hierarchy and departments liaising with business, engineering and various HCM functions Manage projects like promotion / compensation load, manager Compensation Manager tress etc. to facilitate year-end processes Proactively identify ways to improve processes, create greater efficiency and share best practices among team members Qualifications Bachelors or Post Graduate degree in Engineering/Statistics/Human Resources Experience in an operational role, ideally within HR Education/Background Competencies Minimum of 1-3 years of work experience in an operational role Excellent technical and functional understanding of HCM Systems and processes Able to work collaboratively across divisions, functions & levels in a global organization Highly motivated self-starter who can work as part of a team Strong Excel skills preferred

Position Summary: Lead strategic HR initiatives for Walmart Global Tech by partnering with business leaders to shape people strategies that align with organizational goals and drive measurable outcomes. Champion a culture of growth, innovation, and accountability while building and developing talent within a fast-paced, high-growth technology environment. Key Responsibilities: Drive strategic HR leadership by translating business needs into actionable plans. Foster a customer-centric culture that embraces adaptability, continuous learning, and innovation. Lead talent management initiatives, including recruitment, workforce planning, succession, and development strategies. Manage and mentor a team of People Partners to ensure consistent employee experiences aligned with business priorities. Embed company values and promote integrity, accountability, and transparency across HR practices. Guide organizational change with empathy, helping leaders navigate transformations effectively. Standardize HR processes to ensure operational excellence, compliance, and efficiency. Utilize data analytics to inform strategic decisions, uncover insights, and mitigate risks. Qualifications: 18+ years of progressive HR leadership experience, preferably in fast-growing technology sectors. Demonstrated success in designing scalable HR frameworks that support growth. Expertise in employee experience, performance management, and organizational development. Exceptional influencing and collaboration skills across all organizational levels, including executive leadership. Strong analytical skills and proficiency with HR systems and reporting tools. Proven ability to lead change, build high-performing teams, and foster engagement. About Walmart Global Tech: At Walmart Global Tech, innovation impacts millions worldwide through technology and human-centered design. With flexible hybrid work, continuous learning, and a culture rooted in inclusion and belonging, this role offers the opportunity to lead transformational people strategies that shape the future of retail.

Key Responsibilities Build Talent Strategy Partner with People Partners , Business Leaders , Org Effectiveness Leads , Development Leads , and People Analytics to develop a cohesive enterprise talent strategy Propose and implement a centralized system for capturing talent-related data Collaborate with People Analytics to define and deliver meaningful reporting mechanisms Talent Assessment and Identification Design and maintain talent assessment frameworks to identify high-potential employees and key talent Leverage talent evaluation analytics to identify skill gaps and development opportunities Ensure accurate and updated talent data , profiles, and analytics inputs Talent Development & Retention Strategies Develop enterprise-wide and customized talent development and retention strategies Partner with People Partners and business leaders to build individualized development plans Align talent strategies with existing and emerging learning and development programs Monitor development outcomes and refine strategies as needed Performance Assessment Oversight Leverage and enhance performance management tools such as Thrive Oversee performance management cycles , tools, and guidance processes Support managers and employees in effectively using performance assessment tools Analyze performance data to inform continuous improvement Cross-Functional Collaboration Align talent management strategies with business priorities and HR initiatives Serve as a strategic advisor to senior leadership on workforce and talent issues Facilitate talent review discussions and support talent decision-making processes Talent Pipeline Management Build and monitor an internal talent pipeline to fill key roles proactively Collaborate across Total Rewards, People Partners, and L&D to engage and retain top talent Data Analysis & Reporting Partner with analytics teams to establish KPIs for talent management Analyze and present insights and metrics to senior leaders Identify process improvement opportunities through data trends Performance Management Systems Manage and optimize performance management platforms Ensure systems are fair, transparent, and consistently applied Deliver training and support on tools and best practices for managers and employees What We're Looking For Required Education Bachelor's degree in HR , Organizational Development , Business Administration , or related field Master's degree or certifications (e.g., SHRM , HRCI ) are a strong plus Required Experience 7+ years of experience in talent management , including strategy, assessment, and development Proven success in implementing talent assessment frameworks and driving retention strategies Experience conducting workshops and trainings on performance management tools Preferably has worked in complex or global organizations Key Skills Talent Evaluation Analytics : Ability to interpret talent data and drive strategic action Strategic Planning : Skilled in building long-term, scalable talent plans Collaboration : Demonstrated ability to work cross-functionally and influence stakeholders Facilitation & Training : Proficient in building and delivering workshops and training Performance Systems : Experienced in configuring and improving performance management systems Executive Presence : Able to communicate with impact and credibility at senior levels Communication : Excellent verbal/written communication and stakeholder engagement Confidentiality : High integrity when handling sensitive data and talent insights

Roles and Responsibilities Role : HRBP Work location :Greater Kolkata Provide strategic support to business leaders by analyzing workforce planning data and making recommendations on talent development initiatives. Develop and implement effective succession planning processes to ensure continuity of critical roles within the organization. Collaborate with stakeholders to design and deliver training programs that meet business objectives, focusing on leadership development, skill building, and performance improvement. Design and maintain Performance Management Systems (PMS) aligned with organizational goals, ensuring fairness, transparency, and continuous feedback loops. Manage warehouse and IR issues. Analyze metrics to identify trends, opportunities for growth, and areas for improvement in talent management practices across the organization.

Develop and execute recruiting plans Develop a pool of qualified candidates in advance of need. Screen applicants to evaluate if they meet the position requirements. Complete Joining Formalities. 6 days working flexible shift @ 8506888288

About Amazon Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon currently has presence in India (www.india.amazon.com) by way of Development Centers across three locations; Bangalore, Chennai and Hyderabad, which works on complex technology and operations challenges that directly drive business on Amazon.com. In addition to this, there are retail teams that strive towards providing world class customer experience to our customers across www.amazon.in and www.junglee.com, followed by a dynamic operations team that ensures customer orders are fulfilled and delivered on time. Summary Description The individual will implement HR plans and solutions in order to achieve strategic business initiatives and deliver results. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. Key to the position is the ability to keep the team organized, prioritized and on time while also serving as a "go to" for all areas and departments which dovetail with HR. This candidate will help foster a cooperative and communicative atmosphere. Roles and Responsibilities - Implement employee surveys and questionnaires; help HRBP s in analysis and action planning based on survey results - Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts. - Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce - Implement new policies, procedures and programs in support of Business - Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations. - Knowledge in MIS support for Attrition analysis, includes- analyzing Exit interview , observe trends and highlight important aspects, prepare and publish dashboards - Drive engagement initiatives like - New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session and R&Rs - Partner with HRBPs to drive Career pathing sessions/ initiatives - Support the L&D team in conducting training needs assessment for employees across levels - Responsible in conducting regular vendor audits to ensure labor compliance. - Responsible for statutory compliance Proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. Able to travel, as appropriate Ability to analyze organization and individual needs and create the most cost-effective package to meet them Experience with assessing executive talent and filling technology / operations / management positions Proven understanding of the role and functions of a human resource office within a corporate operations structure Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development Proven ability to use initiative in carrying out tasks Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions Exposure to multi-state and international employment laws Mandatory requirement: - Candidates should have a work experience of 3 to 5 years in relevant HRBP domain - HRBP / Mfg. HR experience is a mandate, experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, succession planning, etc. - Education: MBA or Masters Degree in HR/Social Work/ from B schools Analytical mindset with proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. Exposure to all aspects of employee life cycle and experience in handling AA or similar population Well versed in basic HR reportings Ability to analyze organization and individual needs and create the most cost-effective package to meet them Proven understanding of the role and functions of a human resource office within an operations structure Broad experience and specific knowledge of human resource theory, functions and practice; Proven ability to use initiative in carrying out tasks Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions Mandatory requirement: - Candidates should have a work experience of 3 to 5 years in relevant HRBP domain - HRBP / Mfg. HR experience is a mandate, experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, succession planning, etc. - Education: MBA or Masters Degree in HR/Social Work/ from B schools

Job Responsibilities: Performance Management: Develop, implement, and strategize the entire performance review process in such a way that it helps to drive employee growth and efficiency along with taking care of the company s budgeting. Policy & Compliance: Oversee, establish whenever required, update, and ensure adherence to HR policies, legal regulations, and statutory compliance. Employee Relations & Well-being: Strategise employee relationships, establish goodwill with employees, and also create and promote a positive work environment keeping in consideration the business objectives of the organization. Recruitment & Workforce Planning: Understanding the workforce pattern, accordingly planning and strategizing the talent acquisition and recruitment, upgrading the processes wherever it is required, and ultimately ensuring workforce optimization. Operational Excellence & HR Technology: Implement HR best practices, oversee the accurate execution of all the policies and operations, and manage, analyze the HRIS & ATS to make the digital transformation in the organizational processes Compensation & Payroll: Ensure accurate and timely payroll processing, salary structuring, and benefits administration. Employee Engagement & Retention: Create initiatives to enhance employee experience and reduce attrition. Understanding the business needs and structuring the engagement program in accordance with the same. Training & Development: Strategising and driving skill enhancement programs and leadership development to enrich the human resources of the organization. Exit & Separation Management: Streamline offboarding processes with proper documentation, and compliances and ensure a happy separation from both the end. Employer Branding & CSR: Strengthen Emipro s brand as an employer of choice and oversee corporate social responsibility initiatives. Internal HR Audits: Conduct regular audits to maintain compliance and operational efficiency. General Administration, Loans, and Expenses: Oversee and regulate office administration, employee loans, and expense policies. Event Management: Design and oversee events and make sure that the events are planned in coordination with the strategies and policies of workforce planning Required Skills Experience in strategic workforce planning and talent management. An inclination toward understanding business processes. Strong analytical and problem-solving abilities. Influential and strong personality A people-person attitude Capable of handling conversations with tact, empathy, and strategic awareness to foster strong relationships across all levels of the organization. Must Haves 15 20+ years of experience in Human Resources function, preferably experience in a mid to large-scale organization Ability to align HR strategies with business goals. Ability to drive workforce planning, succession planning, and talent strategy. Capability to build a positive work culture and reduce attrition. Experience in grooming future leaders within the organization. Must have experience working in any HRIS for various HR functions. Strong interpersonal and communication skills Passion for employee well-being and development.

Hiring Fusion HCM Functional Consultant (80% Functional/20% Tech) with 2–8 yrs exp. Must have BI/OTBI, HCM Extracts & hands-on in Core HR, Payroll, T&L, etc. 2 impl. exp. needed. Shud be ok 4 shifts. Location: BLR/HYD. Apply: ssankala@toppersedge.com

Job Description: Talent Management encompasses, Succession Planning : Develop and administer a process which focuses on building bench strength to meet current and future business needs. Serve as a resource to recruiting and business partners in the identification of candidates for critical roles. Conduct individual leadership, career and talent assessments as appropriate using a variety of tools. Performance Management : Oversee the continued roll out of a consistent performance management process that focuses employee's efforts on the achievement of business goals and attainment of requisite skills/competencies to sustain profitable growth. Organizational Development and Design : Identify and analyze organization effectiveness opportunities and recommend initiatives that address global and regional opportunities based on business strategy. Organizational Leadership : Form collaborative relationships with Human Resources leaders and Business Partners in order to execute talent strategies and efforts to support the growth/strategic objectives of the company. Talent Development : Leadership Development - Ensure an ongoing process to continuously enhance the knowledge and capability of key talent in order to enable these managers to effectively lead the organization toward achievement of strategic initiatives. Conduct individual leadership, career and talent assessments as appropriate using a variety of tools. Talent Engagement : HR Policies & Systems: Develop and implement innovative HR policies and systems suited for a growth oriented organization

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: EMM Intune. Experience: 5-8 Years.

Exp - 7+yrs CBR- 135K Location - Pune/Kochi Primary Exchange Server 2016/2019 and Exchange Online Manage team of BAU messaging support engineers offshore incl. onboarding of new staff members Manage other stakeholders, like the wider Workplace team, the Service Desk and the process managers. Deliver the messaging related Services against the SLA requirements as per the daily contract. Resolve technical issues with help of the other members of the support team and update knowledge articles and other documentation when needed. Prepare and provide input in weekly and monthly SLA reporting. Ensure customer satisfaction on delivery of BAU Services related to messaging support in terms of availability and performance. Ensure availability of Exchange/Skype with help of the storage and back-up team and plan regular restore tests to ensure recovery (of e.g., mailbox) is possible. Ensure basic security requirements are applied in terms of authorizations and patches. Understanding of customer strategy and Business requirements related to messaging services. MAnage the execution of required/planned changes in accordance to the agreed process and schedule Review pre-solution & for Delivery Assurance for new projects, which includes evaluation of requirements and mapping to appropriate technology. Provide technical support to project team(s) during different stages of a project related to messaging and ongoing migrations to Office365. Excellent verbal and written communication skills to effectively findings and reports to the customer lead for the Workplace Services via the Wipro on-site Workplace lead. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: M365 Exchange Online. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow ITOM Service Mapping. Experience: 5-8 Years.

Role Purpose The Lead Administrator - L1 plays a crucial role in the technical architecture and operations management of key platforms, databases, and middleware systems. You will leverage your expertise to ensure the integrity, performance, and security of the tower's operational environment, facilitating seamless integration and functionality across various platforms. Your responsibilities will encompass architecture design, day-to-day operational management, as well as strategic project support, ensuring adherence to best practices and client requirements during project execution. Do Provide comprehensive support in architecture planning, migration & installation for all relevant projects within your tower Lead the architectural design process for your key operational components, ensuring that the solutions are robust, scalable, and aligned with strategic business objectives. Monitor evolving technology capacities and forecast future needs, aligning your architecture with business growth horizons. Harness new technology features to optimize system performance and resilience, ensuring efficient operations of all deployed applications and databases. Design and implement robust disaster recovery frameworks alongside rigorous backup and restoration protocols to safeguard data. Oversee daily operations within your designated tower Manage the operations teams daily activities, providing guidance on troubleshooting and root cause analysis to prevent future system issues. Forecast and manage the technical lifecycle of all systems, including upgrades, maintenance, installations, and configurations to optimize service delivery. Continuously assess performance metrics, implementing strategies to enhance system efficiency and mitigate challenges effectively. Facilitate operation continuity by developing a well-structured shift roster and updating standard operating procedures and operational manuals frequently. Deliver comprehensive progress reports to stakeholders that highlight achievements, challenges, and strategic next steps for the operational environment. Advance a culture of continuous improvement through the implementation of automation practices and innovative solutions to enhance team productivity. Team Management Resourcing Analyze current and future project needs to identify and forecast talent requirements in alignment with business objectives and transitions. Recruit the right capability and skill set into the team, ensuring a diverse representation that strengthens team dynamics and problem-solving capabilities. Mentor and develop your direct reports in selection and recruitment best practices, fostering a capable and competent team. Talent Management Ensure comprehensive onboarding and training processes are adhered to, maximizing team effectiveness and capability from day one. Actively build an internal pipeline of high-potential talent through strategic development opportunities and career progression strategies within Wipro. Promote diverse leadership pathways that empower team members to actively aspire for leadership roles, supporting tailored development plans. Performance Management Set clear, measurable goals for your team, conduct regular one-on-one performance reviews, and provide constructive coaching for continuous improvement. Ensure team comprehension of organizational performance programs, guiding them on maximizing available resources and support. Employee Satisfaction and Engagement Lead team engagement initiatives, measuring and acting on satisfaction scores to drive a positive workplace atmosphere. Proactively present enriching project opportunities that challenge and inspire team members while fostering a culture of recognition. Cultivate an environment of appreciation, ensuring individual contributions are recognized and celebrated within the team. Deliver NoPerformance ParameterMeasure1Operational EfficiencySLA adherence Knowledge management Customer satisfaction metrics Risk identification and mitigation strategies Documentation quality2Project ManagementTimely execution Authorization adherence Escalation management Mandatory Skills: Cisco Routing and Switching Experience: 5-8 Years At Wipro Technologies, were not just transforming businesses, but also the lives of the individuals within them. We believe in a digitally empowered, client-centric approach that drives efficiency and success. If you are looking for a workplace that embraces innovation and nurtures your professional journey, come join us. Here, youll realize your ambitions while forging a path of growth and exploration in a fast-paced environment. We strongly encourage applications from persons with disabilities and value the unique perspectives they bring to our team. Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: IBM MQ Infra Admin. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Data Center Switching. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: BackupExec Backup. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAP HANA Cloud Integration. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Google - MS Exchange Administration. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAP HANA Cloud Integration. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.