Talent Advisor

Key Responsibilities

1. Candidate Interaction & Verification

• Conduct 100–150 calls per day to verify candidate information such as experience, skills, and contact details.
• Perform basic resume screening to assess qualifications and job-fit.
• Ensure accurate and timely documentation of updates in the system to maintain data integrity.

2. Profile Screening & Skill Mapping

• Identify candidate roles and skills through structured discussions.
• Support in aligning candidate profiles with job role requirements.

3. Quality & Data Accuracy (QC)

• Maintain high standards of data accuracy and completeness.
• Cross-verify details against system and process parameters.
• Highlight patterns, discrepancies, or improvement areas identified during verification.

4. SOS Management

• Address candidate and client queries promptly and professionally.
• Escalate SOS (Special Outreach Support) cases to the relevant teams as needed.
• Handle sensitive interactions with empathy and professionalism.

5. Callback Requests

• Ensure timely follow-ups and callbacks to maintain candidate engagement and smooth process flow.

Requirements

• Education: Bachelor’s degree in any field (Mandatory).
• Experience: 6 months to 2 years in recruitment, customer service, or related fields.
• Skills:
• Strong verbal and written communication.
• Ability to handle high call volumes efficiently.
• Good organizational and time-management skills.
• Basic proficiency in MS Excel and computer applications.

Perks & Benefits

• Hybrid work model: 3 days office, 2 days WFH.
• Flexible working hours for better work-life balance.
• Weekends off (Saturday & Sunday).
• Learning & growth opportunities through training and skill development programs.

Why Join Us?

If you are passionate about engaging with people, ensuring data accuracy, and contributing to impactful hiring processes — this is the role for you!