Systems & Network Administrator

As a Networking Engineer and System Administrator for the Business Center, you will play a crucial role in ensuring the smooth operation and maintenance of the IT infrastructure and network systems. Your responsibilities will include managing network configurations, troubleshooting hardware and software issues, and providing technical support to clients and internal staff. Key Responsibilities: - Network Infrastructure Management: - Design, implement, and maintain the business center's LAN and WLAN. - Monitor network performance, identify bottlenecks, and proactively resolve network-related issues. - Configure and manage network devices such as switches, routers, firewalls, and access points. - System Administration: - Install, configure, and maintain servers, operating systems, and virtualization platforms. - Administer user accounts, permissions, and access rights to ensure data security. - Perform routine system backups and disaster recovery procedures. - IT Support and Troubleshooting: - Provide technical support to clients and business center staff, both remotely and on-site. - Diagnose and resolve hardware, software, and network-related problems promptly. - Respond to user inquiries and service requests in a timely and courteous manner. - Security and Data Protection: - Implement and maintain security measures like firewalls, antivirus software, and intrusion detection systems. - Monitor for security breaches and take appropriate action to safeguard data and systems. - Conduct regular security audits and ensure compliance with IT security policies. - IT Infrastructure Upgrades and Expansion: - Assess IT infrastructure requirements and recommend upgrades or expansions to meet business needs. - Plan and execute infrastructure projects with minimal disruption to business operations. - Documentation and Reporting: - Maintain accurate documentation of network configurations, system setups, and troubleshooting procedures. - Generate regular reports on network and system performance, as well as incident resolution. - Vendor and Service Provider Management: - Liaise with IT vendors and service providers for repairs, maintenance, and hardware/software purchases. - Ensure SLAs are met by external IT partners. Required Qualifications and Skills: - Bachelor's degree in Computer Science, Information Technology, or related field. - Minimum of 5 years of experience as a Networking Engineer and System Administrator. - Proficiency in network protocols, routing, and switching technologies. - Strong knowledge of server administration, virtualization, and Windows/Linux operating systems. - Experience with firewalls, VPNs, and network security best practices. - Familiarity with cloud computing platforms is a plus. - Excellent troubleshooting and problem-solving skills. - Strong customer service orientation and ability to communicate technical concepts effectively. - Proactive approach to identifying and addressing IT infrastructure and security issues. - Ability to work independently and collaboratively. - IT certifications such as CCNA, MCSA, or RHCSA are advantageous. Job Type: Full-time Language Skills: English, Hindi, Telugu Work Location: In person. (Note: No additional details of the company were mentioned in the provided job description),