Systems Engineer

REQUIREMENTS

RESPONSIBILITIES AND DUTIES:

• Coordinate the planning and implementation of circuits for multiple providers.
• Create and maintain all facets of Microsoft environments with strong emphasis on best practices.
• Work directly with vendor contacts to resolve technical problems affecting the delivery of applications and services and/or uptime related to software/application solutions, servers, SAN technology, storage and peripheral equipment.
• Identify & troubleshoot server configuration and/or performance irregularities. Develop procedures to respond to these irregularities in a timely manner.
• Ensure entire infrastructure is properly monitored and alerts (regarding infrastructure interruptions and outages) are addressed in a timely and thorough manner.
• Provide oversight and escalation support for helpdesk. Oversee the execution and completion of assigned tasks.
• Provide technical direction and recommendations for infrastructure hardware/software and related technologies.
• Maintain and participate in on-call support schedule, primarily involving only mission-critical infrastructure outside normal business hours.
• Work with Desktop Support and Networking staff to determine and resolve high level problems
• Escalation / on-call responsibilities are required as part of this position
• Other duties as requested

EDUCATION AND EXPERIENCE:

• Minimum of 3 years of hands-on experience.
• Bachelor’s degree in Computer Science or related experience preferred
• The ability to lift and handle packages/hardware weighing up to 50 pounds
• Strong knowledge and experience in server, network and application performance monitoring, problem resolution, planning and execution

TRAVEL REQUIREMENTS

• Position will be based in the Hyderabad KPC office
• Able to travel to other offices in India in necessary

SKILLS AND ABILITIES REQUIREMENTS:

· VMware implementation and management

• Exchange Server and Office 365, Windows Active Directory, including network design, implementation, domain migration, Exchange Server migrations
• Managed firewalls in HA pair configurations (FortiGate a bonus)
• Unix/Linux, SaaS and IaaS technologies, Apple/Mac technologies
• Experience with backup tools, image builds and server recovery

TECHNICAL KNOWLEDGE OR CERTIFICATIONS PREFERRED:

• SAN
• Citrix, Terminal Server
• Cybersecurity
• VMware (VCP 5 cert is bonus) and/or HyperV
• MCSE/MCITP
• CCNA or CCNP
• Exchange 20XX
• Office 365
• VMware ESXi / VCenter / VSphere experience

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person