Systems Analyst

Job Description

Change Analyst Job Description (L5) The Change Analyst is responsible for coordinating and executing change initiatives in alignment with organizational objectives. They collaborate with cross-functional stakeholders to ensure changes are properly assessed, approved, communicated, and implemented with minimal disruption. This role requires strong analytical, communication, and problem-solving skills to drive improvements and uphold best practices in change management processes. Essential Functions: Change Request Coordination: Act as the primary contact for change requests, ensuring they are accurately recorded, categorized, and prioritized. Collaborate with teams to investigate the impact, risk, and scope of each change request. Facilitate approval workflows with relevant stakeholders and leadership. Impact & Risk Assessment: Evaluate potential implications of each change on existing processes, systems, and resources. Work closely with technical teams to develop and review change impact models and implementation plans. Recommend mitigation strategies to address identified risks. Communication & Stakeholder Engagement: Maintain clear and timely communication channels with all impacted parties. Create and distribute communications about upcoming changes, ensuring stakeholders have sufficient knowledge and preparation. Provide training materials or sessions as needed to support user adoption. Process Documentation & Continuous Improvement: Document and maintain change management processes, standards, and guidelines. Identify process inefficiencies and collaborate with team members to introduce improvements. Participate in post-change reviews to capture lessons learned and best practices. Monitoring & Reporting: Track and report on the status and effectiveness of changes, highlighting successes and identifying improvement areas. Develop metrics to measure change management outcomes and present insights to leadership. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications 3 or more years of work experience with a Bachelor s Degree or more than 2 yea