Systems Analysis Manager - HIH - Evernorth

Position Title

Position Overview

Leadership

• Adopt and manage existing delivery methodology based on EverNorth Enterprise Operating Model
• Proactively guide, coach, reward, and discipline employees
• Ensure clarity around priorities and goals for the entire functional area
• Defines team/individual objectives, monitor progress, and evaluate outcome
  

Responsibilities

• Work with TPOs, functional SMEs, Engineering SMEs, and security SMEs on estimating cost/effort for assigned enhancement and project tasks
• Work with architects and CTPO's to align solutions to delivery roadmap
• Understand the interaction and relationship of business operations, business processes, and supported system applications
• Partner with Program Governance and Delivery teams on the prioritization of demand delivery across work streams
• Oversee the creation of functional and technical designs deliverables (business, functional, non-functional, technical, data security, etc.)
• Ensure solutions align with data governance policies, configuration and development standards
• Monitor, review, and approve change control (transports/Charms) and validation documentation
• Assign and prioritize project and enhancement tasks among business analysts; deploy available resources to meet project deadlines and respond to business enhancement priorities.
  

Skills

• Have an understanding of technology delivery in SAP using IMG/SPRO, ABAP, Solution Manager, Security, and BASIS.
• High degree of decision making capability, and work independently, sometimes with minimal direction
• Relationship building: ability to listen, build rapport, and credibility as a strategic partner
• Managing team performance against goals/objectives
• Fostering a culture of collaborating and teamwork
• Experienced at negotiating conflict and problem-solving to achieve win-win outcomes at all levels
• Strong oral, written, and presentation skills
  

Overall Experience

• Bachelor’s degree or Master’s degree in Computer Science, Information Systems or applicable field of study, or equivalent related work experience
• 11+ years of experience in business analysis and configuration
• 11+ years of team management experience
• 5+ years of experience with SAP S4/HANA solutions
  

About Evernorth Health Services