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7.0 - 12.0 years

35 - 40 Lacs

Pune, Chennai, Mumbai (All Areas)

Work from Office

Dear Candidate, Greetings! Enclosed below the JD- Must have 8-10+yr exp Knowledge of Payments (via Swift) Experience in supporting Banking Application (preferably for Capital Markets/Investments/Funds) Database skills Good communication skills to interact with UK customers Duties Troubleshooting technical issues. Talking customers through a series of actions to resolve a problem. Supporting application test & upgrades. Providing support in the form of procedural documentation. Managing multiple cases at one time. Nice to have Diagnosing and repairing application issues (such as server connectivity, server upgrades etc). Resolving technical infrastructure issues. Installing and configuring hardware and software. Experience Prior experience in application support or a similar role. Proficiency in Banking / Financial application support, Windows, Microsoft, Linux and SQL databases. Prior experience supporting Payments/ Swift gateway solutions is advantageous. Prior experience with IBM MQ &/or Provide is advantageous. Prior experience with Bottomline GTExchange is advantageous. Prior experience of supporting Production environments. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Requirement to carry a work phone at all times. Requirement to support out of hours work from time to time. Certification in Microsoft or Linux is advantageous. Degree in computer science or information technology Location- Mumbai/Pune/Chennai Regards, Human Resource

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5.0 - 10.0 years

15 - 25 Lacs

Chennai, Bengaluru

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Manager/Sr. Manager Level for Business Analyst- Payment Domain - 12+3 years of Regular Education - 5 yrs to 12 yrs Exp as Business Analyst/Product Owner in PAYMENT Domain. Call@WhatsApp- Pooja - 9911988774 Rukhsar- 9899875055 Suhani- 9911988552

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1.0 - 2.0 years

1 - 5 Lacs

Hyderabad

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Do you love to solve problems and find better ways of getting things doneDo you love asking ‘why’ about pretty much everythingAnd does it make you happy when things are perfectly aligned and standardizedCan you pick the small pieces to create a big pictureDo you have the tendency to look into the end-to-end issue rather than just focusing on an incidentIf so, then this role might be for you. Shift Timings6:00 PM - 3:00 AM Work ModeWork from Office, Twice a week About the Role: In this opportunity as Order Management Associate, you will be Responsible for the implementation of the order to billing process for various products /activities. Accountable for adhering to SOX compliance controls and 3rd party guidelines. Manage the order life cycle, order monitoring, permissioning and billing/credits/cancellations for new and renewal orders. Obtain information required to process orders (user data, product reference details, installation details, exchange requests, billing dates, sales codes, billing account contacts). Administer User IDs, passwords, etc. for online orders. Implement release of billing for all services and charges. Maintain accurate files for online trials, firm/gratis orders, client site billing and location details, and contact/user records on internal systems. Manage internal queries relating to order status, billing, permissioning, and compliance issues. On a back-up basis, handle inbound customer calls relating to product/ service queries, claims, subscription and accounts receivable queries. Lead ad-hoc initiatives with relevant groups, ensuring customer requests are successfully implemented. Spot trends and make recommendations for enhancing systems and procedures. About You: Graduate/Post Graduate in Accounting with 1-2 years of relevant experience in Accounting/Customer to Cash operations. Necessary industry experience & associated number of years of experience. Good problem-solving skills, written and verbal communication skills. Proven ability to form strong customer relationships, an understanding of customer focus and service delivery. Good knowledge of MS Office and ERP (applicable AR systems). Must possess and demonstrate exceptional organizational and communications skills. #LI-OE1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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4.0 - 6.0 years

4 - 7 Lacs

Bengaluru

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Job Information Job Opening ID ZR_1770_JOB Date Opened 23/03/2023 Industry Technology Job Type Work Experience 4-6 years Job Title Payments Tester City Bangalore Province Karnataka Country India Postal Code 560066 Number of Positions 1 Mandatory Skill:- BaNCS, payments testing, Swift, Sepa Payments tester - with SWIFT ISO MX, not just basics of MT, can be upskilled on BanCs Strong functional knowledge on SEPA payments (transfers, direct debits) and SWIFT payments is mandatory Having TCS BaNCS payments product knowledge is an add on Work experience on QC tool is mandatory Strong fundamentals in Testing concepts Clear understanding of Test development life cycle and process oriented Build test cases, test data and perform test executions Defect management and tracking Perform Functional and Regression Tests Strong written and communication skills. Clear and concise communication skills. Relevant domain accreditation. Proven proficiency in MS Office. Detail orientation with excellent analytical and problem-solving skills. Ability to co-ordinate and work with teams across the globe. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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6.0 - 11.0 years

20 - 25 Lacs

Pune

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BA - SWIFT Payment knowledge – BA+QA - Need technical background only for BA

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6.0 - 8.0 years

10 - 18 Lacs

Pune

Hybrid

Job Title: Senior SME Job Summary: We are looking for a Senior Subject Matter Expert (SME) with deep domain expertise in payments systems , combined with hands-on experience in manual testing . The ideal candidate will play a key role in ensuring the quality of complex financial applications by leading test planning, execution, and defect management, while also guiding team members and collaborating with stakeholders. Key Responsibilities: Collaborate with business and technical teams to gather, analyze, and understand project and testing requirements. Design and execute test strategies , test plans , and test cases for various phases of testing including functional , regression , integration , and user acceptance testing (UAT) . Perform manual testing across U.S. and international payment systems (ACH, Wires, Fedwire, CHAPS, RTGS). Validate financial message formats including SWIFT MT , ISO 20022 , and SEPA . Test and support payment processing platforms such as GPP , Dovetail , and others. Identify, document, and track software defects; perform retesting and verify fixes. Maintain and update detailed testing documentation such as test reports, traceability matrices, and project plans. Set up and manage test environments that simulate real-world banking and payments conditions. Mentor junior QA team members and contribute to knowledge sharing and best practices. Communicate testing progress, risks, and outcomes clearly with stakeholders. Propose improvements to testing methodologies, tools, and overall QA processes. Qualifications & Skills: Bachelors or Masters degree in Computer Science , IT , or a related field (B.E./B.Tech./BCA/MCA/B.Sc./M.Sc.). 8+ years of experience in manual software testing , with 3+ years in the payments or banking domain . Strong working knowledge of ACH , Wires , Fedwire , CHAPS , and RTGS payment systems. Experience with SWIFT MT , ISO 20022 , SEPA , and financial messaging protocols. Familiarity with payment platforms like GPP , Dovetail , or similar is preferred. Solid understanding of testing processes, QA methodologies, and software development lifecycle (SDLC). Strong analytical thinking, communication, and time management skills. Proactive, self-driven, and able to work both independently and in a team environment.

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1.0 - 6.0 years

5 - 9 Lacs

Jaipur, Bengaluru

Hybrid

Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we’ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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1.0 - 6.0 years

1 - 6 Lacs

Hyderabad

Work from Office

Job opening for Swift Payments Experience : Minimum 1+ years experience Package : Upto 4.5 LPA for Agent and 14 LPA for Team Lead Location : Hyderabad Notice period: Immediate to 30days Mode : Work from office & US Shift For more information contact Puja at 9266313749 E: puja@manningconsulting.in W: www.manningconsulting.in

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0.0 - 4.0 years

10 - 14 Lacs

Mumbai

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Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Associate within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Understand and gain experience in payment, deposit, and liquidity products, with sound knowledge of Swift Payments/ISO/Wire Payments or Alternate payments. Take ownership and accountability to deliver business goals, executing to achieve specific desired results. Provide end-to-end management of multiple large-scale projects across ECCO Applications, managing scope, business benefits, project plans, timelines, identifying resolving issues, risks, dependencies, and generating MIS. Ensure effective internal communications among all the work streams and stakeholders, ensuring all are engaged. Manage client relationships to deliver consistent, excellent client experience. Partner with different stakeholder groups to elicit business requirements and processes. Manage forums for project updates and project scorecards. Partner with business leads to compile business requirements and provide leadership to drive delivery. Develop operating models, including assessing operating model considerations and documenting flows and touchpoints. Create training material and manage training sessions for users. Communicate and present excellently, with strong organizational skills, including the ability to prioritize and manage multiple activities, detail-oriented. Think analytically and logically to understand and analyze complex business processes. Analyze and resolve project-related risks/issues and follow through with set objectives. Ensure sufficient internal controls and procedures to minimize risk, driving the risks and controls agenda. Required qualifications, capabilities, and skills Bachelors /master s degree Has at least 10 years Cash Operations/Product experience and in leadership roles Full understanding of Treasury Services business, operations, and technology strategy Intermediate/Advanced experience using Microsoft Office, including Excel, Visio, and PowerPoint Presentation of business updates to Senior LOB Executives Preferred qualifications, capabilities, and skills Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work. Ability to operate with an ownership mindset. Strong understanding of different development methodologies (e. g. , Agile, SCRUM, Waterfall) Change management / Business analysis experience. Bachelors /master s degree in finance and/or Technology preferred. Technical knowledge and experience is a plus.

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8.0 - 12.0 years

20 - 30 Lacs

Pune

Hybrid

LTIMindtree is looking for BA Payments domain expertise. if you have exp in same. kindly share me your resume along with below details; Total exp: Rel exp as BA: Rel exp in payments: Current CTC: Exp CTC: NP: IF serving. LWD: Current and preferred Location: Key Responsibilities: Translate business requirements into functional user stories and collaborate with product, business stakeholders, operations, and development teams. Gather and analyze information to provide recommendations addressing strategic business objectives that span multiple global business and technology areas, ensuring an end-to-end solution for delivering desired business results. Prepare business process flow analysis, requirement documentation, system end-user presentations, user stories, test cases, issue and risk logs. Collaborate with other technology teams to understand the interface between systems and facilitate architectural solutions. Support and collaborate on testing efforts of functionalities with operations and end users, including designing test strategies and writing test cases for complex systems. Lead business-IT meetings and manage meeting minutes and action items. Work effectively in an agile team environment. Interface with all areas of IT on behalf of the business to resolve IT matters and improve business processes. Qualifications: Minimum of 5 years of experience in business analysis within the payments processing domain. Understanding of ISO20022 standards and SWIFT formats, MX Payment engine, funds control, balance reporting, wires, ACH, RTP, and omni-channel experience. No direct reports. Skills Required: Mandatory Skills: Payments (SWIFT, ISO20022, Real-Time, Instant, Request to Pay, Domestic, Cross-Border, High Value, Low Value, and Mass Payments). Preferred candidate profile

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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At Aspire, we re more than just a FinTech company we re the leading all-in-one financial operating system built to empower the world s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products. Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023 , ranked as LinkedIn s Top Startup in Singapore , and listed on CB Insights Top 100 Global Fintech in 2023 and 2024. You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds. Are you a top talent who is passionate about entrepreneurshipJoin our rapidly growing team to make an impact in the fintech space! Job Description: We are looking for a skilled and customer-focused Incident Manager to join our team. The ideal candidate will be responsible for managing high-impact incidents and escalations, maintaining strong customer relationships, and handling critical customer complaints including, but not limited to, payment issues, P0-level incidents (e.g. fraud-related cases), and executive escalations. This role requires prior Triaging and payments related experience supporting multiple regions. Also close collaboration with cross-functional teams such as Product, Engineering, and Senior Management to detect, respond to, and mitigate customer-impacting issues. The candidate will also gather and analyze customer feedback to drive improvements across all touchpoints, identify process gaps, and contribute to product enhancements. You will play a key role in strengthening Aspire s customer experience and operational resilience. Key Responsibilities: Product Experience: Drive end-to-end customer experience across core financial products including cards, SWIFT payments, compliance, investment solutions, and API integrations. Collaborate with Product, Engineering, and Compliance teams to optimize product usability and resolve customer pain points. Incident Management: Lead the response and recovery activities for critical incidents, managing the lifecycle from detection through resolution. Coordinate with cross-functional teams to minimize service disruptions and ensure efficient incident resolution. Customer Experience Strategy Development: Develop and implement initiatives to improve the customer experience across all touchpoints and channels. Collaborate with cross-functional teams (e.g., Product, Sales, Marketing) to address customer pain points and enhance processes. Product Improvement and Bug Analysis: Analyze customer-reported bugs and collaborate with the tech team to ensure timely resolution. Gather product feedback from CX channels and contribute to roadmap prioritization with actionable insights. Customer Satisfaction and Experience Metrics: Monitor, track, and report on key customer satisfaction and experience metrics (e.g., NPS, CSAT). Regularly assess and present actionable insights to improve performance across these metrics. Industry Best Practices: Stay up-to-date on the latest trends, tools, and best practices in customer experience management. Proactively apply industry insights to refine strategies and enhance service quality . Key Requirements: Bachelors degree in Business, Finance, or a related field. Minimum of 5 years of experience in customer experience management, incident management, or a related role. Strong understanding of customer experience principles and incident management processes. Excellent communication and interpersonal skills. Proficiency in Incident Response Management (IRM) software and AI tools. Proven ability to analyze data and translate insights into actionable strategies. Experience collaborating with cross-functional teams to drive process improvements. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. The role requires flexibility to work during night and/or weekends What we offer Uncapped flexible annual leave. Hybrid work arrangement. Training subsidy for your professional growth. Wellness benefit. Team bonding budget to foster collaboration and sense of belonging. Flexibility to work from anywhere (for up to 90 days per annum). Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page . Equal Opportunity Statement Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. Please note: by submitting your application, you acknowledge that you have read and understood Aspire s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the Policy ) , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com .

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

Work from Office

At Aspire, we re more than just a FinTech company we re the leading all-in-one financial operating system built to empower the world s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products. Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023 , ranked as LinkedIn s Top Startup in Singapore , and listed on CB Insights Top 100 Global Fintech in 2023 and 2024. You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds. Are you a top talent who is passionate about entrepreneurshipJoin our rapidly growing team to make an impact in the fintech space! Job Description: We are looking for a skilled and customer-focused Incident Manager to join our team. The ideal candidate will be responsible for managing high-impact incidents and escalations, maintaining strong customer relationships, and handling critical customer complaints including, but not limited to, payment issues, P0-level incidents (e.g. fraud-related cases), and executive escalations. This role requires prior Triaging and payments related experience supporting multiple regions. Also close collaboration with cross-functional teams such as Product, Engineering, and Senior Management to detect, respond to, and mitigate customer-impacting issues. The candidate will also gather and analyze customer feedback to drive improvements across all touchpoints, identify process gaps, and contribute to product enhancements. You will play a key role in strengthening Aspire s customer experience and operational resilience. Key Responsibilities: Product Experience: Drive end-to-end customer experience across core financial products including cards, SWIFT payments, compliance, investment solutions, and API integrations. Collaborate with Product, Engineering, and Compliance teams to optimize product usability and resolve customer pain points. Incident Management: Lead the response and recovery activities for critical incidents, managing the lifecycle from detection through resolution. Coordinate with cross-functional teams to minimize service disruptions and ensure efficient incident resolution. Customer Experience Strategy Development: Develop and implement initiatives to improve the customer experience across all touchpoints and channels. Collaborate with cross-functional teams (e.g., Product, Sales, Marketing) to address customer pain points and enhance processes. Product Improvement and Bug Analysis: Analyze customer-reported bugs and collaborate with the tech team to ensure timely resolution. Gather product feedback from CX channels and contribute to roadmap prioritization with actionable insights. Customer Satisfaction and Experience Metrics: Monitor, track, and report on key customer satisfaction and experience metrics (e.g., NPS, CSAT). Regularly assess and present actionable insights to improve performance across these metrics. Industry Best Practices: Stay up-to-date on the latest trends, tools, and best practices in customer experience management. Proactively apply industry insights to refine strategies and enhance service quality . Key Requirements: Bachelors degree in Business, Finance, or a related field. Minimum of 5 years of experience in customer experience management, incident management, or a related role. Strong understanding of customer experience principles and incident management processes. Excellent communication and interpersonal skills. Proficiency in Incident Response Management (IRM) software and AI tools. Proven ability to analyze data and translate insights into actionable strategies. Experience collaborating with cross-functional teams to drive process improvements. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. The role requires flexibility to work during night and/or weekends What we offer Uncapped flexible annual leave. Hybrid work arrangement. Training subsidy for your professional growth. Wellness benefit. Team bonding budget to foster collaboration and sense of belonging. Flexibility to work from anywhere (for up to 90 days per annum). Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page . Equal Opportunity Statement Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. Please note: by submitting your application, you acknowledge that you have read and understood Aspire s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the Policy ) , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com .

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5.0 - 10.0 years

6 - 16 Lacs

Chennai

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Direct Walk-In Opportunity for Business Analyst at TCS Chennai on 7th May 2025. Note: Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: Business Analyst (Payment) Work Location: Chennai Experience : 5-9 years Walk in Drive Date: Saturday, 7th May 2025. Walk in Drive Location: Tata Consultancy Services, ATL building, SIPCOT IT Park, Siruseri-Chennai Timing: 09:30 AM - 12:30 PM Candidate to Carry: Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents. Job Requirement: Any full-time graduate (10+2+3). Willingness to work in any Shifts. Good Communication Skills. Mode of Salary credit should be through bank from all the employers (No Cash in hand) All educational and employment documents are mandatory to have. Roles and responsibilities Payments subject matter expert with domain knowledge Sound understanding on Cash products & message types (MT series), MT103, 202, 202COV Message, routing and clearing logics Must have good exposure on ISO formats CBPR+ & HVPS (PACS MX), involvement in ISO migration. Should be well versed with major clearing platforms SWIFT, CHAPS, CHIPS, FEDS, EBA & TGT, MAS, CHATS, FEMA and other MESA countries. Testing experience & generic project management skills are preferred Should possess common understanding about Investigation process and its msg types (CAMT etc.,) Adopt to the new Ways of Working to experiment, innovate and iterate to deliver best in class solutions as part of the Client Journey Immediate Joiner / Notice Period Should be flexible to work in rotational shifts (24*7). PFB the norms to be followed during the Interview process. We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two / four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of the cafeteria. " TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. *** Kindly share this information with your friends and bring them along with you ****

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5.0 - 10.0 years

6 - 8 Lacs

Chennai

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Role: Associate Client Accountant - Payments Location: Chennai Schedule: 12 PM to 9 pm Working model: Hybrid Roles and Responsibilties Experience in managing payment processing Good understanding of SWIFT Good understanding of Sanctions Understanding of clearing Should have handled and have a good understanding FX for payments. Liquidity management Good understanding of MT103, MT101 and statement handling Understanding SWIFT GPI or any banking channels will be an added advantage. Preparation / Review of payments Review banking payments input by others and ensure accuracy and timely delivery of the end-to-end process to the local business teams. Perform client administration duties such as maintaining databases of statutory or regulatory data, identifying gaps in process and process improvements. Required candidates profile: 3-year degree, or MBA / Mcom Minimum 03 years of relevant domain/ functional work experience. Excellent written and verbal communication skills (English) with attention to detail Evidence of consistently striving for improvement in process & working practice Highly organized and with excellent personal time management Excel / MS Office is a required skill. profiles@intellisearchonline.net

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2.0 - 7.0 years

2 - 4 Lacs

Bengaluru

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Process import/export invoices, manage payments & forex. Ensure compliance with GST, TDS, Customs Duty, & FEMA regulations, handle documentation, reconcile vendors/banks, & coordinate with vendors, banks, CHA, & internal teams for smooth AP operation Required Candidate profile 2-5 years of experience in Accounts Payable with Import/Export knowledge. Proficiency in SAP / Tally or ERP system. Ability to coordinate with banks, vendors & government authorities & RBI Guidelines

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3.0 - 7.0 years

14 - 19 Lacs

Bengaluru

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Project description The FM CCR BA Team requires a strong Business Analyst to work in Payment Domain Responsibilities Writing business requirements documents that fully and clearly cover the user requirements. Planning the required testing ensuring traceability between requirements and test cases Undertaking functional testing of the delivered functionality to ensure it meets the requirements, where required documenting issues and managing to resolution Providing expert support to the business during User Acceptance Testing Providing user training and support for system implementations including performing user verification testing where required. Pro-actively engage, manage and build strong relationships with both business and technology stakeholders. Taking ownership of technology deliveries from high level requirement through development, testing and deployment. Provide on-going support to the technology teams as required e.g. authoring / reviewing test cases, closing out open issues / questions, managing change request process, maintaining high quality UAT plans, Issue Trackers promoting visibility within the team and to wider program stakeholders. Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner Understand business requirements for front office platform design and translate into quality technology solutions. Skills Must have 7+ years of experience in Indian and International trade finance domain Strong understanding of ISO 20022 messaging standards and their application in payment systems Experience with Payments Schemes and SWIFT formats (Pain, Pacs, Camt etc) Knowledge of Payment Systems and Technologies Experience in Payment Industry, Banking or Fintech Familiarity with relevant regulations and standards Strong analytical and problem-solving skills. Strong experience in Business Analysis and Requirements Gathering Excellent communication skills with ability to lead domain discussions Nice to have -- Other Languages EnglishC2 Proficient Seniority Senior

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5.0 - 10.0 years

7 - 15 Lacs

Hyderabad, Pune

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Opening:50 Desig:SPE/SME/TL/TM Skills:Transaction Monitoring + Swift Payment Exp:4+ Yr Loc.:Hyd/Pune CTC SPE:6.5 LPA SME:10 LPA TL:15 LPA TM : 18 LPA Call: Anjali:9649606933 Disha-9587018603 Appy to:anjaliconverse01@gmail.com Team Converse

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2.0 - 5.0 years

4 - 7 Lacs

Bathinda

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Skills: TEAM, SALES, TARGET, COORDINATION, Communication, TRAVELLING,. COORDINATOR (SALES). Requirements:-. Team Handling Exp. Required preferably in the same domain. Minimum Graduate Female with Exp. Salary 30-35 K (69+ Years exp). Sales coordinator Background should be from educational Institutes(College/Universities) Sales (Banking / Insurance domain) preferable, Team Handling experience and has done direct sales. Good Communication skills and Fluent English. Should be stableshould not have intake in coming 6 mths to 1 yr. Job Type:Full-time. Salary:20,000.00 35,000.00 per month. Benefits. Commuter assistance. Shift. Day shift. Supplemental Pay Types. Commission pay. Travel Requirement. Up to 20% travel. Education. Bachelor's (Preferred). Experience. total work:4-7 years (Required). Work Location:In person. Speak with the employer* +919855776241/resume@touchstone.co.in. Show more Show less

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5.0 - 10.0 years

8 - 18 Lacs

Bengaluru

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Direct Walk-In Opportunity for Business Analyst(Payment) at TCS Bangalore on 31st May 2025. Note: Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: Business Analyst (Payment) Work Location: Bangalore Experience : 5-10 years Walk in Drive Date: Saturday, 31st May 2025. Walk in Drive Location: Tata Consultancy Services Ltd, Think Campus, Electronic City Phase 2, Bengaluru 560100. Timing: 09:00 AM - 12:00 PM Candidate to Carry: Copy of an updated resume, Photocopy of a Aadhar card and PAN card, 1 passport size photo and a photocopy of UAN Service History Document (downloaded within a week prior to TCS interview date) Job Requirement: Any full-time graduate (10+2+3). Willingness to work in any Shifts. Good Communication Skills. Mode of Salary credit should be through bank from all the employers (No Cash in hand) All educational and employment documents are mandatory to have. Roles and responsibilities Payments subject matter expert with domain knowledge Sound understanding on Cash products & message types (MT series), MT103, 202, 202COV Message, routing and clearing logics Must have good exposure on ISO formats CBPR+ & HVPS (PACS MX), involvement in ISO migration. Should be well versed with major clearing platforms SWIFT, CHAPS, CHIPS, FEDS, EBA & TGT, MAS, CHATS, FEMA and other MESA countries. Testing experience & generic project management skills are preferred Should possess common understanding about Investigation process and its msg types (CAMT etc.,) Adopt to the new Ways of Working to experiment, innovate and iterate to deliver best in class solutions as part of the Client Journey Immediate Joiner / Notice Period. PFB the norms to be followed during the Interview process. We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two / four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of the cafeteria. " TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. *** Kindly share this information with your friends and bring them along with you ****

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

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Hi, We are hiring for the Leading ITES Company for Banking Operations Profile. Job Overview: We are looking for a Banking Operations Executive with one year of hands-on experience in banking or financial services. The role involves processing routine transactions, supporting compliance and audit functions, and ensuring operational efficiency. Key Responsibilities: Process customer transactions such as account openings, fund transfers, NEFT/RTGS, and fixed deposits. Handle documentation and ensure compliance with KYC/AML norms. Perform daily reconciliation of transactions and balances Assist in back-office operations, including data entry and report generation. Support internal and external audits by preparing necessary reports and documentation. Coordinate with branch staff and other departments to resolve operational issues. Maintain confidentiality and accuracy in all customer and bank-related data. Qualifications & Skills: Bachelors degree in Commerce, Finance, or related field. Minimum 1 year of relevant experience in a banking environment. Knowledge of banking software and MS Office. Understanding of basic banking regulations and guidelines Strong analytical and organizational skills. Good communication and interpersonal abilities. Key Skills: a) Minimum 1 year of relevant experience in a banking environment. b) Experience in EFT (Electronic Fund Transfer) c) Knowledge in Swift Payment d) Any Commerce Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 549

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5.0 - 10.0 years

15 - 25 Lacs

Hyderabad, Chennai

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Hiring for Actimize UAT Tester Role 12+3 years of Regular Education with 5+ yrs in Frauds, AML/KYC especially for US region(UAT Testing,entire Testing & Control System acts using Acitmize) Salary-9 LPA to 25 LPA Rukhsar- 9899875055 Suhani-9911988552

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1.0 - 3.0 years

2 - 4 Lacs

Chennai

Work from Office

Job Description : Experience-1 to 3 Years Work from Office 24/7 Shift Transportation: 1 way Cab Week off: 2 days rotational off/Split Week off Notice Period - Immediate Joiners to 10 Days Job Location - Sholinganallur, Chennai Experience in Electronic Fund Transfer, Swift Payments, Import & Export Remittance Interested Please contact-Krishna-8072255275

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2.0 - 7.0 years

2 - 5 Lacs

Hyderabad

Work from Office

SME - HYD - SWIFT PAYMENTS

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1.0 - 6.0 years

2 - 3 Lacs

Pune

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PUNE - Swift payments

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1.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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Greeting from Infosys BPM Ltd., We are hiring for Capital Market Operations skills. Please walk-in for interview on 29th May 2025 at Hyderabad location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL- 213736 Interview details Interview Date: 29th May 2025 Interview Time: 9AM till 1 PM Interview Venue: B3, Basement lecture Hall STP Campus, Hyderabad. Please find below Job Description for your reference: 1. Experience in wire payments & payments processing is must. 2. Process client transactions including transfer of assets between brokerage and investors. 3. Proficiency in using financial software and transaction processing systems. 4. Provide support during the onboarding process to ensure a smooth transition for new clients. 5. Process client transactions including transfers, withdrawals, and deposits 6. Ensure accurate and timely execution of financial transactions 7. Key functions in this role include sorting, analyzing, and scanning incoming client documents into our imaging system, and validating them into the proper workflows. ( Document Control ) 8. Account opening and Maintenance: Transfers b/w banks and intermediatory, Free movement (FOP) process understanding with SSIs /Swifts Achieving predefined targets with reliability. 9. Knowledge on IRA accounts, Advisory & Investor services is an added advantage. 10. Excellent verbal and written communication skills. 11. Common skills set : Reference Data, static data, data remediation, Capital Market, backend operation, Trade confirmation, interpretation of financial data, financial transaction, payments. 12. Common skills set for above: Reference Data, static data, data remediation, Capital Market, backend operation, Trade confirmation, interpretation of financial data, financial transaction, SWIFT payments & SSIs, GPP,OFAC, Chips Payments, Interview Location: Hyderabad Work Location: Hyderabad Qualification: Any Graduate Designation: Senior Process Executive/ Process Specialist Shifts: Night Shift Experience: 1Yr to 5Yrs Notice Period: Immediate Joiners Work Mode: Work from Office Documents to Carry: Carry a printout your updated resume Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Carry a smartphone with a clear front camera and a headset for the assessment test Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

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