Payments Business Analyst

Job Title:

Experience Level:

Education Requirements:

• Undergraduate:

  BE / BTech

• Postgraduate:

  MBA (Finance) / M.Com

Key Responsibilities

Requirements Management

• Gather and analyze business requirements; create BRDs, FSDs, user stories, and user journeys.
• Align specifications with ISO 20022, SWIFT, RTP, ACH standards.

Solution Design & Validation

• Lead solution design and define end-to-end process flows.
• Validate payment flows and integration points.
• Contribute to architecture from a business process perspective.

Project Execution & Delivery

• Collaborate with QA and Product teams for testing and go-live readiness.
• Support Product Managers and Feature Teams throughout the delivery lifecycle.
• Define business acceptance criteria and manage backlog/user stories.
• Track milestones and participate in agile ceremonies.

Domain Expertise & Consultation

• Provide expertise in clearing systems and regulatory workflows.
• Liaise with vendors and IT teams to validate solutions.
• Act as the primary contact for payment transformation requirements.

Change Management & Support

• Lead training and change management for middle/back-office teams.
• Ensure business readiness for production rollout.
• Provide production support and incident resolution.

Key Skills & Experience

Industry Experience

• 8–10+ years in Banking & Financial Services.
• Hands-on experience with Payments and Cash Management products.

Payment Domain Knowledge

• Expertise in UPI, QR, Cards, Wallets, APIs, and traditional banking systems.
• Experience with domestic and cross-border payment rails.

Technical & Functional Skills

• Strong BRD/FSD documentation skills.
• Proficient in ISO 20022, SEPA (SCT, SDD), SWIFT (Cross Border).
• Deep understanding of end-to-end payments processing.

Project & Process Acumen

• Experience with RFP/RFI processes.
• Agile methodology expertise; user story creation and agile ceremonies.

Soft Skills

• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management.
• Collaborative team player across business, IT, QA, and product teams.

Technical Competency

• Payment Standards:

  ISO 20022, SWIFT, RTGS, CBPR, RTP, ACH

• Technologies:

  UPI, QR, Mobile Wallets, APIs

• Payment Engines:

  FIS Clear2Pay, BANCS, TEMENOS T24, FlexCube, Intellect Design FCH, Global PayPlus

• Tools:

  Jira, Confluence, BRD/FSD documentation

• System Knowledge:

  Integration points, data flows, technical validation