Support Technician

Job Title:

Location:

Description:

We are looking for a skilled and proactive Field Technician with a solid foundation in electronics and hardware systems. The ideal candidate will be responsible for diagnosing and resolving technical issues at on-site locations and must possess a well-rounded understanding of both hardware and basic software systems.

Responsibilities:

• Diagnose and repair system faults involving AC to DC converter drivers and other electronic modules.

• Perform hardware connectivity and circuit checks (pin-to-pin).

• Troubleshoot and maintain relay modules and microcontroller-based systems.

• Use multimeters and other tools for diagnosing hardware issues.

• Understand basic Linux commands for system-level troubleshooting.

• Resolve hardware-related system crashes and malfunctions.

• Perform field visits to attend to system issues at various locations and ensure timely resolution.

• Document diagnostics and repair steps as part of standard reporting procedures.

Requirement:

• Diploma or Degree in Electronics/Electrical Engineering or related field.

• Basic knowledge of microcontrollers (e.g., Arduino, PIC, etc.).

• Familiarity with AC to DC converter drivers.

• Understanding of relay modules and low-voltage systems.

• Hands-on experience with hardware tools, especially multimeters.

• Basic command-line knowledge in Linux (e.g., navigation, service restarts).

• Problem-solving mindset and ability to work independently in field conditions.

• Strong hardware troubleshooting skills, including PCB-level inspection.

• Willingness to travel for on-site support when required.