QA Engineer (Remote Bangalore, India) | PepperHQ PepperHQ, a UK-based company, is looking for a QA Engineer with 3 to 5 years of experience to join our growing team. If youre skilled in testing, debugging, and ensuring seamless user experiences, this role offers you the chance to work on cutting-edge applications while collaborating with a global team. This is primarily a remote role , but candidates should be based in Bangalore and able to attend the office once a month . Youll work in alignment with UK business hours (1:00 PM 11:00 PM IST) . Responsibilities : Perform functional, regression, and exploratory testing for mobile apps, APIs, and backend services Collaborate with developers and product managers to ensure feature quality before release Debug and troubleshoot issues across mobile, backend, and API layers Write, execute, and maintain test cases with strong test coverage Identify, log, and track defects using standard bug-tracking tools Contribute to improving QA processes; automation skills are a strong bonus What Were Looking For : Experience: 3–5 years in QA/Software Testing Location: Bangalore (remote, with monthly office visits) Working Hours: UK hours (1:00 PM – 11:00 PM IST) Education: BE/B.Tech/MCA or equivalent Key Skills : Strong experience in API testing and mobile app debugging Good understanding of backend testing and databases (SQL/MySQL) Excellent communication and problem-solving skills Familiarity with Agile methodologies Bonus: Hands-on experience with test automation (Selenium, Cypress, etc.), CI/CD tools, and bug-tracking systems (JIRA, Bugzilla, etc.) Why Join Us? : Competitive pay: Depending on experience Flexible remote work with occasional in-office collaboration Work on impactful, customer-facing applications Growth opportunities and exposure to UK-based projects If you’re passionate about quality and want to grow in a fast-paced, collaborative environment, apply now and become a part of PepperHQ’s journey to deliver world-class software!
QA Engineer (Remote Bangalore, India) | PepperHQ PepperHQ, a UK-based technology company, is seeking a QA Engineer (3 to 6 years experience) to join our fast-growing team. If youre passionate about testing, debugging, and ensuring flawless user experiences, this role gives you the opportunity to work on cutting-edge applications while collaborating with a global team. Location: Remote (Bangalore-based, with 1 office visit per month) Working Hours: UK hours (1:00 PM 11:00 PM IST) What Youll Do Perform functional, regression, and exploratory testing for mobile apps, APIs, and backend services. Collaborate closely with developers & product managers to ensure features meet quality standards before release. Debug and troubleshoot across mobile, backend, and API layers. Design, execute, and maintain detailed test cases with strong coverage. Identify, log, and track bugs using industry-standard tools. Contribute to QA process improvements ; automation skills are a plus. What Were Looking For Experience: 3 to 6 years in QA/Software Testing Education: BE/B.Tech/MCA or equivalent Location: Bangalore (remote with monthly office visits) Working Hours: UK time zone (1:00 PM 11:00 PM IST) Key Skills Strong experience in API testing and mobile app debugging . Solid knowledge of backend testing and databases (SQL/MySQL) . Excellent communication & problem-solving skills. Familiarity with Agile methodologies . Bonus skills: Test automation (Selenium, Cypress, etc.), CI/CD tools, and bug-tracking systems (JIRA, Bugzilla, etc.). Why Join PepperHQ? Competitive salary (based on experience) Flexible remote work + monthly team meetups in Bangalore Work on high-impact, customer-facing applications Growth opportunities with international exposure (UK projects)
Job Title: Support Technician (1 to 4 Years Experience) Company: PepperHQ Location: Remote (Bangalore-based, with one office visit per month) Working Hours: UK Time Zone (1:00 PM 11:00 PM IST) About PepperHQ PepperHQ is a UK-based technology company delivering cutting-edge digital ordering, loyalty, and customer engagement solutions for leading hospitality and retail brands. As part of our fast-growing global team, youll have the opportunity to work with innovative technology, collaborate across international teams, and make a direct impact on our customers’ success. Role Overview We are seeking a Support Technician to join our dynamic support team. In this role, you’ll provide technical assistance to Pepper merchants, helping diagnose and resolve software issues across our ordering, loyalty, and marketing platforms. You’ll act as a key link between our customers and internal technical teams, ensuring smooth operations and exceptional customer experiences. Key Responsibilities Provide first-line technical support to customers via tickets, email, and chat. Diagnose and troubleshoot software and configuration issues on customer-facing applications. Collaborate with internal teams (Engineering, QA, and Product) to resolve escalated issues. Reproduce reported problems and provide detailed investigation notes for developers. Assist merchants with app setup, integrations, and platform configurations. Maintain accurate documentation of support cases and solutions. Participate in an on-call rotation, including occasional evening or weekend support. Required Qualifications Bachelor’s degree in Computer Science , Information Technology , B.Sc. , B.E./B.Tech , MCA , or a related field. 1–4 years of experience in QA, Software Testing, or Technical Support . Strong understanding of web and mobile applications . Proven ability to diagnose and troubleshoot software-related issues. Excellent verbal and written communication skills . Strong customer service orientation with attention to detail. Preferred Skills Experience supporting enterprise SaaS solutions . Background in Hospitality or Retail software implementations. Knowledge of POS systems , ordering platforms , or payment integrations . Familiarity with ticketing tools (e.g., Zendesk, Freshdesk, Jira). Understanding of basic SQL , APIs , or web technologies is a plus. Why Join PepperHQ Opportunity to work on innovative, high-impact global products. Collaborative, diverse, and international work culture. Remote-first environment with flexibility and autonomy. Exposure to the latest technologies and industry best practices.