Support Systems Analyst, Salesforce

Triage and prioritize inbound requests for immediate support or roadmap planning Configure and customize Salesforce Create and maintain documentation for Salesforce administration Stay up to date on Salesforce product releases and recommend changes to enhance Komodo s use of the tool Become a trusted advisor in helping Komodo maximize the benefits we derive from Salesforce Learn new systems, particularly in how they integrate with Salesforce What you bring to Komodo Health: Substantial experience with Salesforce Sales Cloud and CPQ, including admin-level or consultant knowledge and capabilities Familiarity with Salesforce Service Cloud Passion for solving problems Willingness to challenge and create the best solution Independent drive to carry a task to completion by following up with any necessary internal stakeholders and/or immediately raising task blockers Excellent and effective communication skills Experience with data manipulation Intermediate Excel experience (VLOOKUPs, etc.) Additional skills and experience we d prioritize (nice to have) Salesforce certification Experience in a SaaS Company Experience as administrator of systems integrated with Salesforce