Support Specialist

As a Support Specialist at BioSoc-DTU, your role will involve providing technical support, troubleshooting issues, addressing customer inquiries, and ensuring the smooth operation of our services. You will play a key role in maintaining high levels of customer satisfaction by efficiently resolving support requests and providing exceptional service. Key Responsibilities: - Provide technical support to users - Troubleshoot issues and resolve them in a timely manner - Address customer inquiries and ensure customer satisfaction - Ensure the smooth operation of services Qualifications: - Strong analytical skills and troubleshooting abilities - Experience in technical support and customer support - Excellent communication skills - Ability to work effectively in a team environment - Bachelor's degree in Biotechnology, Computer Science, or a related field is preferred,