Support Specialist

As a Support Specialist located in Chinthamani, Madurai, your role will involve providing technical and customer support, analyzing and resolving technical issues, assisting clients with troubleshooting, and ensuring a positive customer service experience. Your clear and professional communication skills will be crucial in helping identify solutions and address client inquiries effectively. Key Responsibilities: - Providing technical and customer support - Analyzing and resolving technical issues - Assisting clients with troubleshooting - Ensuring a positive customer service experience Qualifications: - Strong analytical skills to identify and solve problems efficiently - Experience in technical support and troubleshooting hardware or software issues - Proficiency in customer support with a focus on client satisfaction and resolution - Excellent communication skills for effective client interaction and documentation - Ability to work collaboratively in a team environment - Technical certifications or experience in relevant software and tools is a plus - Bachelor's degree in a related field or equivalent experience,