Location: Pune, In Office Job Type: Full-Time Experience Required: 4+ Years Job Summary: We are seeking a detail-oriented and experienced Salesforce QA Engineer to join our QA team. The ideal candidate will have at least 4 years of experience in testing Salesforce applications, including custom solutions built on Salesforce Service Cloud, Sales Cloud, and Experience Cloud. You will be responsible for ensuring the quality, performance, and reliability of our Salesforce implementations by designing and executing test strategies, automating regression tests, and collaborating with developers and business stakeholders. Key Responsibilities: Analyze business requirements, user stories, and technical specifications to develop detailed and reusable test cases. Perform functional, integration, regression, and end-to-end testing of Salesforce solutions. Validate Apex classes, Visualforce pages, Lightning components, and third-party integrations. Design, build, and maintain automated test scripts using tools such as Selenium, Provar, or TestComplete. Work closely with developers, administrators, and business analysts to understand requirements and ensure adequate test coverage. Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, demos, and retrospectives. Manage defects using tools like Jira or Azure DevOps and ensure timely resolution. Execute API testing for REST/SOAP endpoints using Postman or similar tools. Ensure compliance with test policies, procedures, and best practices. Provide QA sign-off and support production deployments. Required Skills & Qualifications: 4+ years of experience in software quality assurance with at least 3 years focused on Salesforce QA . Strong understanding of Salesforce platform components including Service Cloud, Sales Cloud, and Experience Cloud . Hands-on experience with testing tools such as Selenium, Provar, TestComplete , or other relevant automation tools. Proficiency in test management tools like Jira, TestRail , or Zephyr . Experience with API testing tools such as Postman or SoapUI . Familiarity with CI/CD pipelines and version control tools such as Git or Bitbucket . Working knowledge of SOQL , Apex logs , and debugging tools . Strong analytical, problem-solving, and communication skills. Comfortable working in Agile/Scrum environments. Show more Show less
Location: Pune - Work from office Type: Full-time Experience: 5+ years preferred Job Overview: We are seeking a skilled Project Manager to lead and coordinate the successful delivery of technology-driven projects. The ideal candidate will be experienced in managing cross-functional technical teams, collaborating directly with customers, and utilizing project management tools like Jira and Salesforce to ensure projects are delivered on time, within scope, and to the highest quality standards. Key Responsibilities: Act as the primary point of contact for both internal technical teams and external customers, ensuring clear communication and alignment throughout the project lifecycle. Define project scope, goals, deliverables, and timelines in collaboration with stakeholders. Develop and maintain detailed project plans, schedules, and resource allocations using Jira and other project management tools. Monitor project progress, proactively identify risks, and implement mitigation strategies. Conduct regular status meetings, provide project updates, and manage expectations with both technical teams and customers. Coordinate with Salesforce administrators, developers, and solution architects to drive successful Salesforce-related implementations. Manage project documentation, change requests, and project governance processes. Foster a collaborative and solution-oriented environment to ensure technical challenges are addressed promptly. Support user acceptance testing (UAT) planning and execution with customers. Ensure that all project deliverables meet defined quality standards. Required Skills & Qualifications: Proven experience as a Project Manager in software development or technical project environments. Strong ability to communicate effectively with both technical teams (developers, architects) and business stakeholders/customers. Hands-on experience with Jira, including project setup, backlog management, sprint planning, and reporting. Familiarity with Salesforce platform and its project lifecycle (Service Cloud, Experience Cloud, or custom apps preferred). Solid understanding of project management methodologies (Agile, Scrum, or Hybrid approaches). Excellent organizational, leadership, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in preparing project reports, presentations, and documentation. Preferred Qualifications: Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst, or Project Manager-related credentials). Experience working in customer-facing SaaS or cloud solution environments. Background in software development or technical project coordination.
Company Description Hypermatica is a technology consulting firm that enhances clients' business capabilities by leveraging the expertise of industry specialists to deliver innovative and cloud-native solutions. Our focus is on providing cutting-edge technology services that drive business transformation and operational efficiency. Role Description This is a full-time on-site role for a Pre-Sales & HR Support Associate, located in Pune. The associate will be responsible for providing comprehensive pre-sales support limited to preparing proposals. On the HR side, duties will include supporting recruitment processes, coordinating interviews, and assisting in employee onboarding and engagement activities. Qualifications Strong Interpersonal Skills, Communication, and Customer Service skills Proficiency in Customer Support and Customer Satisfaction Ability to work collaboratively in a team environment Excellent organizational and time management skills Detail-oriented and able to handle multiple tasks simultaneously Prior experience in a pre-sales or HR support role is advantageous Degree in Business Administration, Human Resources, or related field is a plus
As a Pre-Sales & HR Support Associate at Hypermatica, located in Pune, your role will involve providing comprehensive pre-sales support by preparing proposals and assisting in HR functions such as recruitment processes, interview coordination, and employee onboarding and engagement activities. Key Responsibilities: - Prepare proposals and provide pre-sales support - Support recruitment processes and coordinate interviews - Assist in employee onboarding and engagement activities Qualifications: - Strong Interpersonal Skills, Communication, and Customer Service skills - Proficiency in Customer Support and Customer Satisfaction - Ability to work collaboratively in a team environment - Excellent organizational and time management skills - Detail-oriented and able to handle multiple tasks simultaneously - Prior experience in a pre-sales or HR support role is advantageous - Degree in Business Administration, Human Resources, or related field is a plus,
Company Description Hypermatica is a technology consulting firm that elevates clients' business capabilities by leveraging the skills and services of our industry specialists to deliver cutting-edge and cloud-native solutions. Role Description This is a full-time, on-site role for a Human Resources Associate located in Pune. The Human Resources Associate will be responsible for managing HR operations, implementing HR policies, conducting training and development programs, and ensuring effective communication within the organization. The individual will also support various HR initiatives and contribute to the improvement of overall HR functions. Qualifications HR Management and HR Operations skills Human Resources (HR) and Training & Development skills Strong Communication skills Attention to detail and problem-solving abilities Ability to work collaboratively in a team-oriented environment Bachelor's degree in Human Resources, Business Administration, or related field Experience in the technology consulting industry is a plus
Company Description Hypermatica is a technology consulting firm that elevates clients business capabilities by leveraging the skills and services of our industry specialists to deliver cutting-edge and cloud-native solutions. Role Description This is a full-time, on-site role for a Human Resources Associate located in Pune. The Human Resources Associate will be responsible for managing HR operations, implementing HR policies, conducting training and development programs, and ensuring effective communication within the organization. The individual will also support various HR initiatives and contribute to the improvement of overall HR functions. Qualifications HR Management and HR Operations skills Human Resources (HR) and Training & Development skills Strong Communication skills Attention to detail and problem-solving abilities Ability to work collaboratively in a team-oriented environment Bachelor's degree in Human Resources, Business Administration, or related field Experience in the technology consulting industry is a plus
Job Description We are seeking an experienced Product Support Engineer to join our night shift operations from Pune. This role provides expert support to our clients using a vendor management platform built on modern SaaS software. The ideal candidate will have strong administration expertise in SaaS platforms, excellent communication skills, and a passion for resolving issues swiftly and effectively. Responsibilities: Serve as the primary point of contact for client support during night shifts. Manage and resolve complex administration issues related to our vendor management SaaS platform. Perform user management tasks (e.g., creating users, managing roles, permission sets, profiles). Handle support tickets, troubleshoot system errors, workflow issues, data inconsistencies, and user access problems. Coordinate with development and product teams for escalation and resolution of advanced issues. Monitor system performance and proactively identify potential issues. Document all support activities, resolutions, and client interactions clearly and comprehensively. Train and guide junior support staff as needed. Maintain a high level of professionalism and empathy while communicating with clients. Suggest process improvements based on recurring support issues or customer feedback. Qualifications: 4+ years of experience. Previous experience supporting vendor management or similar platforms is highly preferred. Excellent written and verbal communication skills. Ability to work independently during night shifts while maintaining a client-first attitude. Strong problem-solving and analytical skills. Ability to work collaboratively with cross-functional teams. Work Hours: Night Shift (aligned with U.S. time zones). Location: Pune, India (Work from Office / Hybrid as per company policy). Preferred Skills (Good to Have): Experience working with service cloud modules in a SaaS platform. Familiarity with ticketing tools like Salesforce, Jira, ServiceNow, or Zendesk. Knowledge of ITIL processes.
Job Description We are seeking an experienced Product Support Engineer to join our night shift operations from Pune. This role provides expert support to our clients using a vendor management platform built on modern SaaS software. The ideal candidate will have strong administration expertise in SaaS platforms, excellent communication skills, and a passion for resolving issues swiftly and effectively. Responsibilities: Serve as the primary point of contact for client support during night shifts. Manage and resolve complex administration issues related to our vendor management SaaS platform. Perform user management tasks (e.g., creating users, managing roles, permission sets, profiles). Handle support tickets, troubleshoot system errors, workflow issues, data inconsistencies, and user access problems. Coordinate with development and product teams for escalation and resolution of advanced issues. Monitor system performance and proactively identify potential issues. Document all support activities, resolutions, and client interactions clearly and comprehensively. Train and guide junior support staff as needed. Maintain a high level of professionalism and empathy while communicating with clients. Suggest process improvements based on recurring support issues or customer feedback. Qualifications: 4+ years of experience. Previous experience supporting vendor management or similar platforms is highly preferred. Excellent written and verbal communication skills. Ability to work independently during night shifts while maintaining a client-first attitude. Strong problem-solving and analytical skills. Ability to work collaboratively with cross-functional teams. Work Hours: Night Shift (aligned with U.S. time zones). Location: Pune, India (Work from Office / Hybrid as per company policy). Preferred Skills (Good to Have): Experience working with service cloud modules in a SaaS platform. Familiarity with ticketing tools like Salesforce, Jira, ServiceNow, or Zendesk. Knowledge of ITIL processes.