514 Support Services Jobs - Page 21

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Responsible for the product pricing and reimbursement strategies across the organization. Manages the pricing database. Provides customer price lists, country list prices, and check with field & at time of order. Manages pricing Disputes & overrides. OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision. DIFFERENTIATING FACTORS Autonomy: Entry-level position typically requiring little to no prior experience. Works on well-defined administrative and clerical tasks. Work is routine or follows standard procedures and is closely supervised. Organizational Impact: Works to deliver on day-to-day objectives with some impact on achievement of results for the job area, including limited disruption or expense. Delivers job responsibilities following a defined standard output or set of procedures. Innovation and Complexity: Provides data and information when minor changes may be required based on review. Problems faced are routine and solutions clearly prescribed. Communication and Influence: Communicates with contacts typically within immediate job area. Obtains and provides information requiring little explanation or interpretation. Leadership and Talent Management: N/A - Job at this level are focused on self-development. Required Knowledge and Experience: Requires no or little job knowledge of systems and procedures. 0 years of experience required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

HANDLING DOMESTIC AND INTERNATIONAL CLIENTS SALARY-OPEN AND HIGH INCENTIVE JOB LOCATION-BANGALORE/DELHI NCR KRITIKA@ADVISERJOB.COM/WHATSAPP ON 9873213664

Counsel students for their course inquiry Mentor junior counselors Counsel students and concerned parents Complete daily, weekly, and monthly targets Will be given additional responsibilities as senior counselors Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language.

Hiring for US Voice Process - Salary: Up to 39K in-hand + 20k Joining bonus - 7K Attendance Bonus Every Month - Unlimited Incentives - 5 Days Working - Both Side Cabs Provided Apply now and boost your career!

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Data Analytics Manager is responsible for influencing business strategy through data and analytics. The position is also responsible for anticipating change to introduce and lead innovative data and analytics solutions. Key Responsibilities Develops and manages the implementation of innovate data and analytics solutions to support business unit objectives Communicates and presents project information to project team and updates to senior leadership Anticipates challenges with data and analytics and develops proactive solutions Manages and leads data and analytics of critical importance Utilizes data and analytics expertise to coach and develop a team of less experienced analysts Influences strategy through data and analytics Provides data and analytics expertise to support and collaborate across business units Education 4 year Bachelors Degree (Preferred) Experience 7 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Business Analysis, Business Case Analyses, Business Strategies, Data Analytics, Strategic Management

Relevant Years of Experience 8+ Years Total Yrs. of Experience* 8+ Years Detailed JD *(Roles and Responsibilities) 8+ years experience in software development or performance Testing and Engineering with systems analysis, including using agile practices Engage in and improve the whole lifecycle of services - from inception and design, through deployment, operation and refinement. Support services before they go live through activities such as system design consulting, Capacity planning, risk assessments and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Run continuous Improvement activities that improve service availability, recovery, efficiency & performance. Work with team to implement highly available and scalable architectures for core and third-party components of the Service. Implement metrics, monitoring, and incident response processes. Align with/improve, change management and capacity planning processes. Monitor levels of manual effort and drive improvement through automation and stability Proactively improve service availability, performance & efficiency via delivery of o Implemented metrics, monitoring, and incident response processes. o Improvements in change management and capacity planning processes o Automated feature/story engineering quality measures Be aware of production degradation of Service level objectives. Identify the specific system information needed to facilitate incident response / post-mortems and deliver root cause analysis. Contribute as part of a Scrum team to maintain a deep understanding of system functionality and architecture, with primary focus to operational aspects of the service (availability, performance, change management, incident response, capacity planning, etc.) Operational Excellence to facilitate improved NPS with customers (internal & external) and address specific operational needs & concerns. Domain* Banking Desired skills Gatling, AWS Cloud, Harness, K6 Mandatory skills End to End Performance testing using LoadRunner and JMeter .Hands on Experience with Monitoring tools like APPD, Grafana, Splunk etc., Performance Engineering Activities. Devops and CI with CD, Web logic, Oracle Databases, Cloud native services Work Location Gurgaon BGCheck (Pre onboarding Or Post onboarding) Pre-onboarding Any client prerequisite BGV Agency* Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * IST Business Hour Vendor Rate 7450 INR/Day

- Work as L2 resource in AWS and Azure Cloud infrastructure and system administration team providing technical support and resolving issues - Provision Infrastructure as a service cloud computing for platforms such as AWS, Azure. - Data center and server installation, maintenance, monitoring in cloud/IaaS. - Installing, configuring and supporting primarily Linux and Microsoft Windows Servers on IaaS - Responsible for Linux and windows server installation, maintenance, monitoring patching. - Monitoring of cloud instances performance - Communicate with peers and managers regarding system issues participate in 24x7 on- call. - Work in coordination with other internal teams to ensure the infrastructure fully and effectively Providing supports - 4 to 5 years of experience in a support services for the infrastructure and Linux, Windows operating systems. - Min 1 years experience in working with different services in AWS and/Azure Cloud Platform - Good knowledge of AWS/Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM. - Strong Linux Administration skills - Possess a good understanding of Internet based technologies (DNS, Security, IP Routing, - SSH, FTP, HTTP/HTTPS, Email Routing, etc.) - Collaborative, team focused with working experience in a 24/7 up time environment - Strong verbal and written communications skills are a must

1. Lead and mentor service team. 2. Manage installs, repairs, and support. 3. Coordinate cross-teams, handle escalations, train staff, manage inventory. 4. Ensure top client service and reporting. 5. Salary is negotiable as per market standards. Required Candidate profile 1. Bachelor’s degree in Engineering, Industrial Technology. 2. 5+ years of experience in a service or technical support role. 3. Strong mechanical, electronics, or automation systems background.

Overview We have an exciting role of Accounts Payable Analyst . You will play a key role in Invoice processing and Accounts Payable activities to ensure a smooth flow of the process. This might be a great fit if you are result oriented and excited to be part of a growing team. Location- Hyderabad, Bangalore, Gurgaon Shift Timings- 2 PM to 11 PM Experience- 3 to 5 years Skills :- Accounts Payable, AP, P2P Cycle, PO, Non PO, Invoice Processing About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services. Responsibilities This is an exciting role and would entail you to • Responsible for day-to-day AP processes within US region • Perform Invoice processing – PO/Non-PO • Perform 3 way/ 2 way matching to resolve discrepancies • T&E Expense processing • Prepare Payment Runs, resolve rejections • Set up new vendors in accounting system • Clear aged invoices and follow up with business teams on aged items • Post Intracompany payables • Prepare ACH / wire transfer requests • Support month- end processes such as accruals, flux analysis, expense schedule, Recurring JE’s • Publish various internal reports • Responsible to maintain process documents (SOPs, Process Maps, etc) Qualifications This may be the right role for you if you have • Accounts Payable with 3 to 5 years experience (Min Degree required) • Prior Experience in Accounts Receivable is Preferred • Proficient in MS Office – MS Excel is a must • Extremely detail orientated • Good Verbal and Written communication skills • Great positive team attitude • Ready to take up additional taks and challenges • Prior experience in Microsoft Dynamis AX is a plus. • Self Driven and Independent to perform the daily operations and handle & resolve Issues

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Saikiran Mayekar [C] sma2h@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Position Overview: We are looking for a motivated and knowledgeable Subject Matter Expert (SME) to join our team. In this role, you will serve as a key resource for both internal teams and customers, helping to drive efficiencies and improve the quality of service in our Call Center. You will collaborate with different operational and training teams, ensuring smooth and effective service delivery while enhancing customer experiences. Key Responsibilities: Mandatory- Voice insurance experience in insurance field. Lead by Example: Act as a role model for the team by demonstrating strong work ethic, professionalism, and customer focus. Escalated Issues: Provide expert assistance in resolving escalated or supervisor-level calls, ensuring customer concerns are addressed in a timely and professional manner. Project Representation: Represent the Call Center on cross-functional projects, initiatives, or testing as needed to improve team and service performance. Training and Development: Assist in the creation, distribution, and implementation of training materials that enhance team capabilities and knowledge. Product Expertise: Demonstrate solid understanding of telecommunications, products, and related functionalities to provide accurate, high-quality support. Support for Customer Service Team: Respond to questions and provide guidance to customer service specialists, including managing help hotline inquiries. Training and Mentorship: Offer training to team members and guide them through the process of case research, issue resolution, and customer interaction. Policy Interpretation: Interpret a variety of policies, rules, and regulations, applying them to customer inquiries and service requests. Handle Complex Inquiries: Manage and respond to a high volume of complex inquiries from both internal and external customers, maintaining professionalism and customer focus. Education and Experience : Education: A 4-year bachelor s degree is preferred. Experience: Experience: 0-3 years of experience in US Insurance is preferred. Equivalent combinations of education and experience may also be considered. Supervisory Responsibilities: This role does not have supervisory duties. Voice Profile: Our ideal candidate is someone who thrives in dynamic, fast-paced environments and approaches challenges with a problem-solving mindset. You re the type of person who steps up to help others, whether by answering complex inquiries or providing support to your team. Communication is key - you can break down complex topics clearly and professionally, and you re adept at training others in a way that makes even the most difficult concepts accessible. You value collaboration, share knowledge generously, and are always striving for excellence in customer care. Primary Skills Call Center, Call Center Operations, Customer Experience Management, Customer Inquiries, Customer Service, Insurance, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Vehicle Insurance, Voice Support Shift Time Recruiter Info Shital Balaji Holambe sbaqr@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

We are seeking a detail-oriented and proactive Office Manager to oversee and manage the day-to-day administrative operations of the organization for Bangalore office. The ideal candidate will ensure efficient office operations, vendor management, facility maintenance, compliance with administrative policies, and coordination among departments. Key Responsibilities: Manage and supervise daily administrative operations, including office maintenance, supplies, and logistics. Oversee facility management and ensure a safe, clean, and efficient working environment. Coordinate with external vendors and service providers, including housekeeping, security, travel, and catering services. Monitor and manage budgets related to administrative expenses. Maintain records of administrative activities, contracts, and other essential documentation. Ensure compliance with internal policies and regulatory requirements. Support in organizing company events, meetings, and conferences. Handle travel arrangements and accommodations for employees and guests. Coordinate with HR and IT teams for new joiner support (desk setup, ID cards, etc.). Lead and mentor a small team of administrative staff, ensuring high performance and accountability. Manage employee transportation services, including cab operations and vendor coordination. Oversee facility support functions such as security, housekeeping, pantry/cafeteria services, and asset management. Ensure timely repair and maintenance of infrastructure and office equipment. Implement and monitor PPM (Preventive Planned Maintenance) schedules for critical systems such as UPS, LT panels, server room air conditioning, and other HVAC systems. Maintain operational efficiency and safety compliance across all support services. Handle vendor management, contract negotiations, and service level adherence. Respond promptly to facility-related issues and ensure minimal disruption to business operations. Requirements: Bachelor s degree in business administration or a related field; MBA preferred. 8 - 12 years of experience in administration or facilities management, with at least 2 years in a managerial role. Strong organizational and time management skills. Excellent written and verbal communication abilities. Proficient in MS Office Suite (Excel, Word, PowerPoint). Ability to multitask and prioritize effectively in a fast-paced environment. Experience in vendor management and budgeting is a plus. Preferred Attributes: Strong leadership and interpersonal skills. High level of professionalism and discretion. Problem-solving attitude with attention to detail. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Job Overview We are hiring a Technical Support Specialist with strong communication skills and a well-rounded technical foundation to support our web application users. This role involves working in rotational shifts (including nights) , and requires someone who is technically sound, well-spoken, and professionally groomed to handle global client interactions via calls, emails, chat, and ticketing platforms . As the first point of contact for technical issues, you'll ensure smooth user experiences by diagnosing problems, resolving them efficiently, and collaborating with our internal tech teams when necessary. If you are looking to build a strong foundation in IT support while working in a dynamic, fast-paced environmentthis is the opportunity for you. Key Responsibilities Deliver technical support to end-users for our web applications across multiple channels (call, email, chat, ticketing). Troubleshoot and resolve issues related to application performance, access, or functionality. Escalate unresolved cases to engineering or product teams with proper documentation. Assist users with website updates, account setups, and feature-related queries. Maintain detailed logs of issues, resolutions, and follow-ups in the support system. Manage user access and permissions securely, following internal protocols. Provide regular updates to users, ensuring a customer-first approach at every touchpoint. Required Skills Excellent spoken and written English communication skills neutral accent and strong grammar. Technically groomed with basic knowledge of IT systems (Windows, Linux/macOS) and web technologies . Analytical mindset with strong problem-solving and multitasking capabilities. Familiarity with ticketing tools . Ability to adapt to rotational shifts and work with global clients. Why Join Us? Competitive salary with performance incentives Exposure to global clients and real-time troubleshooting Career growth in a supportive, tech-driven environment On-the-job training and skill development opportunities