1065 Support Services Jobs - Page 19

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This role is responsible for driving multiple complex tracks of work to deliver Big Data solutions enabling advanced data science and analytics. This includes working with the team on new and Advanced Data Platforms and systems for analyzing data, Profiling data, coding & development of advanced analytics solutions and Data Pipelines to help business make optimal decisions, The role is responsible for Triaging Incidents, ensuring Data Quality and modernizing the existing Data Architecture. The role is responsible for assisting in the selection and development of other team members. Job Description This role is responsible for driving multiple complex tracks of work to deliver Big Data solutions enabling advanced data science and analytics. This includes working with the team on new and Advanced Data Platforms and systems for analyzing data, Profiling data, coding & development of advanced analytics solutions and Data Pipelines to help business make optimal decisions, The role is responsible for Triaging Incidents, ensuring Data Quality and modernizing the existing Data Architecture. The role is responsible for assisting in the selection and development of other team members. Skills Primarily: Python & SQL: Strong understanding of python ecosystem and conversant with Data modeling Scala & Spark: Strong in functional programming and big data processing using Spark. Strong Data Engineering experience Good Hands-on with MongoDB Cloud: Experience working with AWS and Azure CAAS: Experience with Docker, Kubernetes, and deploying containerized apps. Tools: Git, CI/CD, JSON, SBT/Maven, Agile methodologies. Primary Skills Python, Apache Spark, SQL, Data Engineering, CI/CD, Docker, AWS, Azure, Git, Influencing Others, MongoDB, Multithreading, RESTful APIs, Scala Key Responsibilities Develops data pipelines that support Real-time Decisions Follows Data Engineering best practices while designing and implementing solutions Participates in the development of complex prototypes and applications that integrate Hybrid Cloud Services Pair closely with team members on solutions for our data science community and analytic users Supports Innovation; regularly provides new ideas to improve our processes, and technology that interact with analytic ecosystem Collaborate with enterprise teams to explore new patterns to solve complex business problems Ensures that the system adheres to agreed SLAs Passionate about learning new tech stack Primary Skills Shift Time Recruiter Info Sunita M maabd@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Threat Assessment and Incident Response Analyst Consultant II contributes to tasks supporting organizational threat assessment, incident response planning and management, and forensic and technical investigations of cybersecurity incidents. Key Responsibilities Contributes to executing tasks and responses with moderate supervision involved in building and executing incident response plans to detect, alert, and contain intrusions or attacks against assigned area, protect vital information and assets, ensure safety, and restore service as quickly as possible. Carries out routine and administrative tasks in support of incident evaluation and investigations; coordinates requests for, collects, and organizes logs, access records, and other data required by more-senior investigative roles and documents investigation results. Contributes to tasks in support of evaluating cybersecurity operational systems and business processes, threat research, data compilation, and execution of testing plans for potential and known vulnerabilities. Learns and becomes familiar with strategies for effective communication and successful interaction with technical and business peers. Experience 2 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Yateesh B G ybgaa@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team We are a distributed team that builds cloud-scale services that power the Workday users search experience for millions of users every day across the world. Our mission is to build a scalable search experience platform to enhance findability and discoverability that powers seamless experiences across multiple surfaces, including web, mobile, and slack. We use modern technologies, clean code, and automated testing to ensure long-term success. If youre passionate about enhancing user experiences, thrive in a full-stack environment, and take pride in high-quality code, join our dedicated, high-performing team Apply Now! About the Role Were seeking driven problem solvers who thrive in a fast-paced environment, delivering customer value quickly and making an impact, to join our growing team in Chennai, India. Ideal candidates will be exceptionally strong individual contributors, self-starters who tackle complex problems, create innovative solutions, and mentor others. Youll collaborate with Product Managers, UX, design, and research to solve real user challenges. As a Software Development Engineer in IDX Search, you will: Write and maintain robust, efficient, and testable code using top-tier languages, frameworks, and tools, including React, Kotlin, Java, Webflux, Elasticsearch, TypeScript, Cypress, CI/CD, Jenkins, Gradle, and Workday XpressO (XO). Support services and customers in the production environment in specific environments from frontend to backend. Mentor other engineers on the team Design and lead meaningful features with a strong focus on non-functional requirements. (scalability, performance, monitoring, maintenance, security, usability and quality etc). Be a flexible teammate as part of a fast-paced product development team Suggest enhancements for the product and build pipelines. Operate as a self-starter who can effectively manage numerous projects simultaneously, meet aggressive deadlines, and thrive in a multifaceted environment. About You Basic Qualifications: 5+ years of Object-Oriented Design and Programming experience building scalable systems enterprise-level software with a focus on performance, scalability and security as part of a multi-functional team. (Kotlin/Java/Spring Boot or functional programming background preferred) 4+ years experience in front-end development; creating RESTful Web applications, developed within the React ecosystem. Experienced in supporting services in PROD environments. Experienced in build pipeline technologies such as Docker, Kubernetes, Gradle and Jenkins. Experienced in deployments technologies. (Terraform, yaml are preferred) Proficient in producing high quality technical documentation. Other Qualifications: Bachelors/Masters in Computer Science, Engineering, or related field. Proven troubleshooting and triaging skills to resolve production and customer issues. Experience developing distributed and concurrent systems; secure, fault tolerant, highly available, recoverable, consistent, scalable, and predictable and the tradeoffs therein Strong focus on performance, scalability, and security of services. Experienced in collaborating with diverse teams in a fast-paced, Scrum-based environment. Strong written and verbal communication with technical and non-technical audiences. Knowledge of Workday XpressO and Internal Code Lifecycle Development in Workday is a plus. Our Approach to Flexible Work With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Job Description Job Title: Analyst ( Tech Partner - On-Site IT Support ) Job Summary: The Tech Partner for On-Site IT Support is responsible for providing comprehensive technical support to ensure the smooth operation of an organizations IT infrastructure. This role involves troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. The Tech Partner acts as the first point of contact for IT-related issues and works closely with other IT professionals to deliver high-quality support services. Additionally, this role requires knowledge of production line environments to effectively support manufacturing operations. Key Responsibilities: Technical Support: Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. System Maintenance: Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. Troubleshooting: Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. User Support: Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving. Security & Compliance: Implement and enforce security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including SCCM, Cyber Security, and Anti-Virus measures. Documentation: Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed. Collaboration: Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. Continuous Improvement: Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. SCCM Management: Utilize System Center Configuration Manager (SCCM) for deploying, managing, and troubleshooting software and updates across endpoint devices. Wi-Fi Troubleshooting: Address Wi-Fi connectivity issues, ensuring stable and secure wireless network access. LAN Troubleshooting: Troubleshoot Local Area Network (LAN) issues to maintain reliable wired network connections. Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations, and resolving any application-related issues. Production Line Environment: Support IT systems in a production line environment, ensuring minimal downtime and efficient operation of manufacturing processes. Understand and address the unique IT needs and challenges of production line systems. Cyber Security & Anti-Virus: Implement and manage cybersecurity measures and anti-virus solutions to protect IT systems from threats and vulnerabilities. Qualifications: Experience: Proven experience in providing on-site IT support or a similar role. Candidate must have (3+ Years) experience. Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. Problem-Solving: Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Education: Bachelor s degree in information technology, Computer Science, or a related field (or equivalent experience). Preferred Skills: Certifications: Relevant certifications (e. g. , ITIL foundation, Service-Now, Microsoft Certified IT Professional) are a plus. Customer Service: Strong customer service orientation with a focus on delivering high-quality support. Adaptability: Ability to adapt to new technologies and work in a fast-paced environment. Documentation: Proficiency in creating and maintaining technical documentation. Production Line Knowledge: Understanding of production line environments and the ability to support IT systems in such settings. Qualifications Qualifications: Experience: Proven experience in providing on-site IT support or a similar role. Candidate must have (3+ Years) experience. Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. Problem-Solving: Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Education: Bachelor s degree in information technology, Computer Science, or a related field (or equivalent experience). Schedule: Full-time Req: 00994K

As a Diploma Engineer Trainee, the trainee is required to experience and learn the role of a plant engineer in their respective fields of Operations / Maintenance / Support Services. He / She are required to imbibe the TATA spirit in their day to day operations. Observation of the best practices in safety for self and employees around them. Role and Responsibilities : Job Knowledge Seeking out basic and advanced job knowledge required to do one s basic job Quality of Work Doing one s assignment / job within the prescribed quality standards Creativity & Innovation Trainees are expected to bring in a new thought process, design and develop new processes, work flows etc. Learning & Development A trainee is expected to experience & imbibe all the learning and training opportunities that have been planned for him / her. Safety Compliance The general conduct of the trainee should uphold all Safety Regulations Attitude A Positive & Go Getter attitude will hold the Trainee in good stead Team Work A trainee will be expected to be a team player in performing many assignments during the training period Taking Initiative A trainee is expected to always take the initiative and not be passive Adaptability & Flexibility Due to the complex nature of the plant, a Trainee should display the qualities that will allow the company to utilize the trainee in any section of the plant & in any role Integrity Upholding all the values mentioned in the TATA Code of Conduct in letter and spirit Project Work A big part of the DET training will be 2 unique projects given to the trainee. The trainee is expected to complete both projects within the prescribed time frame to the best of his / her ability. Volunteering Work The trainee is expected to participate in various volunteer programs to make the work place and township livelier and to increase the camaraderie. Preferred Skills : Good communication skills in Gujarati, English and Hindi Good interpersonal skills Good Command over MS Office, especially Excel & Power Point Analytical & Logical approach Qualifications and Education Requirements: Diploma Engineer Work Experience: College Freshers

As a Graduate Engineer Trainee, the trainee is required to experience and learn the role of a plant engineer in their respective fields of Operations / Maintenance / Support Services. He / She are required to imbibe the TATA spirit in their day to day operations. Observation of the best practices in safety for self and employees around them. Role and Responsibilities : Job Knowledge Seeking out basic and advanced job knowledge required to do one s basic job Quality of Work Doing one s assignment / job within the prescribed quality standards Creativity & Innovation Trainees are expected to bring in a new thought process, design and develop new processes, work flows etc. Learning & Development A trainee is expected to experience & imbibe all the learning and training opportunities that have been planned for him / her. Safety Compliance The general conduct of the trainee should uphold all Safety Regulations Attitude A Positive & Go Getter attitude will hold the Trainee in good stead Team Work A trainee will be expected to be a team player in performing many assignments during the training period Taking Initiative A trainee is expected to always take the initiative and not be passive Adaptability & Flexibility Due to the complex nature of the plant, a Trainee should display the qualities that will allow the company to utilize the trainee in any section of the plant & in any role Integrity Upholding all the values mentioned in the TATA Code of Conduct in letter and spirit Project Work A big part of the DET training will be 2 unique projects given to the trainee. The trainee is expected to complete both projects within the prescribed time frame to the best of his / her ability. Volunteering Work The trainee is expected to participate in various volunteer programs to make the work place and township livelier and to increase the camaraderie. Preferred Skills : Good communication skills in Gujarati, English and Hindi Good interpersonal skills Good Command over MS Office, especially Excel & Power Point Analytical & Logical approach Qualifications and Education Requirements: Graduate Engineers Work Experience: College Freshers

Business Unit: Cubic Corporation Job Details: Job Summary: Supports the Human Resources (HR) department by performing primarily transactional responsibilities. Including but not limited to inputting employee data into relevant systems, assistance with employment and unemployment verification, Global Tuition management/reimbursement, and PR/PO process. This position typically works under close supervision and direction. Essential Job Duties and Responsibilities: Handle complex employee data changes, including new hires, terminations, transfers, promotions, and compensation adjustments. Stay updated on local employment laws and regulations in various APAC countries and ensure compliance in areas such as employment contracts, working hours, and leave policies. Collaborate with relevant stakeholders, such as HR business partners and payroll, to ensure the timely and accurate resolution of cases. Oversee the accurate and timely processing of HR transactions, ensuring compliance with policies, procedures, and legal requirements. Assist with HR SAP invoicing Assists Managers with inquiries regarding Employee Status Change Notices. Keeping track of various HR records as advised from time to time Identify opportunities for process optimization and automation within HR administration, leveraging Workday HCM and other available tools. Ensures accuracy of the HR/Payroll Information Systems. Propose and implement improvements to streamline workflows, reduce manual tasks, and enhance the employee and manager experience. Completes special projects as requested. Other miscellaneous HR activities Minimum Job Requirements: Four (4)+ years of related experience. Experience with HR operations required. Proficiency in MS Office skills, including Word, Excel, and PowerPoint. Experience utilizing an HRIS system (Workday is preferred). Interest and ability to learn new systems. College degree in a related discipline is preferred. Ability to protect and handle confidential personnel information. Ability to organize, prioritize, and complete multiple tasks under deadlines and shifting priorities. Must be detail-oriented and able to perform time-sensitive duties with a high degree of accuracy. Must have a professional demeanor and be able to work proficiently and demonstrate intellectual curiosity with a goal of continuous improvement. The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. #LI-NB1 Worker Type: Employee

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This role is responsible for leading the use of data to make decisions. This includes: the development and execution of new machine learning predictive modeling algorithms, the coding/development of tools that use machine learning/predictive modeling to make business decisions, searching for and integrating new data (both internal and external) that improves our modeling and machine learning results (and ultimately our decisions), and discovery of solutions to business problems that can be solved through the use of machine learning/predictive modeling. Key Responsibilities Communicates findings to team and leadership and ensures models are well understood and incorporated into business processes Uses best practices, with coaching, to develop statistical, machine learning techniques to build models that address business needs and executes on modeling/machine learning projects effectively, contributing to a wide variety of projects Innovates on projects by using new modeling techniques or tools Collaborates with the team in order to improve the effectiveness of business decisions through the use of data and machine learning/predictive modeling Education Masters Degree (Preferred) Experience 2 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Artificial Intelligence Markup Language, Business Acumen, Business Case Analyses, Data Analytics, Waterfall Project Management

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Customer Success Manager ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micros cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com Customer Success Manager - Summary The Customer Success Manager (CSM) is responsible for ensuring enterprise customers gain maximum value from Trend Micros solutions after purchase. The role involves onboarding, driving adoption, ensuring retention, identifying upsell opportunities, and aligning customer goals with company offerings. The CSM acts as a bridge between customers and internal teams, promoting product usage and satisfaction. Key Responsibilities: Onboard new customers and drive adoption. Act as a customer advocate across internal teams. Align solutions with customer goals and technical landscape. Promote retention and upsell opportunities. Track success metrics (health scores, satisfaction, usage). Collaborate with sales, support, and product teams. What You Bring: 5+ years in customer success/support/services. Strong IT background (networking, OS, security). Excellent communication and relationship skills. Analytical mindset and attention to detail. Experience with tools like Power BI, Gainsight/Planhat is a plus. You Are: Customer-focused, motivated, flexible, and proactive. Passionate about cybersecurity and tech trends. Able to work independently and manage cross-team efforts. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

Support for the technical IAM Infrastructure (Sailpoint): is a position to maintain and monitor the infrastructure, ensure that the applications are up and running and manage incidents and requests. Responsibilities Direct Responsibilities Infrastructure Maintenance Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check Check and remediation: exploration errors, Authorization, Servers integration Provisioning check and remediation on servers to meet KPI expectations Infrastructure/ Application availability & monitoring Incident Management: First user contact: Support users in the resolution of incidents (ServiceNow/Email) Incident analysis and resolution Entry point for Expert escalation Contribution to continuous production optimization (curative and preventive) Service Requests management: Support people of end user queries (ServiceNow/Email) Strong hands-on experience on Web and Application servers Provide technical leadership and Propose improvements related to the support activity (job performance, service request, production incidents) Good knowledge on Incident/Change/Problem management process (ServiceNow). Have good knowledge on setting up monitoring of servers through Dynatrace tools Contributing Responsibilities Contribute to the knowledge transfer with Paris OPS teams Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNP Paribas culture Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Knowledge of ITIL General IT infrastructure knowledge Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) Particular knowledge and experience with IAM tool: SAILPOINT/ Cyberark - Entreprise Password vault Good written and spoken English French speaking will be appreciated Measure and identify areas for improving Quality and overall Delivery Able to communicate efficiently Good Team Player Specific Qualifications (if required) Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) SailPoint expertise. LDAP IDM knowledge nice to have Strong interest in Incident Management with analytical and investigative skills Skills Referential Behavioural Skills : (Please select up to 4 skills) Adaptability Ability to collaborate / Teamwork Client focused Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to develop and adapt a process Ability to develop others & improve their skills Education Level: Master Degree or equivalent Experience Level At least 3 years

Ensure the supervision of the infrastructures and business applications of the BNP Paribas Fortis Group. The Fortis control room operates in 24x7, Distributed and Mainframe platforms for level 1 activities (alerting/incident/requests) Control room / first level support activities consist of: Monitoring the availability of infrastructure services and applications, Applying the instructions and/or instructions referenced Resolving and/or escalating detected issues to ensure availability of core IT infrastructure and applications Participation in DRP exercises Responsibilities Direct Responsibilities Alert management (based on AINOI): Take into account the alerts Arbitrate alerts by human correlation / acknowledgment and/or Incident creation Create incident ticket Incident Management (ServiceNow, group platform): Execute the instruction, Intervention, resolve and/or assign the Incident to the correct group Document the ticket Apply the instructions (CREMA, instruction and/or operating mode). Management of action requests (ServiceNow, Group platform): Fulfill requests on the fly or at a fixed time Participate in the realization of requested tasks (through mail or snow) Contributing Responsibilities Contribute to improving the quality of service by proposing improvements Help build team spirit and integrate into BNP Paribas culture Contribute to keeping the documentation up to date and expand the knowledge base Technical & Behavioral Competencies DISTRIBUTED VSPHERE Powercycle Virtual Machines IDRAC Powercycle Physical Machines WINDOWS Stop/Start services Reboot machines LINUX / AIX activities: Script launch File move Change file owner JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status HMC Deactivate/Activate LPARs Load LPARs MAINFRAME TPX General knowledge on how to navigate the mainframe ZOS CONTROL-M Job/chain relaunch Mount jobs/chains to plan Get Sysout (CA-view) Add or Bypass conditions Force ok jobs Find dataset creation history JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status MAINFRAME CONSOLE Stop jobs / Cancel jobs / Force jobs Shutdown LPARs Give replies to jobs/shouts HMC Deactivate/Activate LPARs Load LPARs AS400 Start Close of Business process Restart jobs Find job output Find open reply TICKETTING Be familiar with ServiceNow Know how to reassign & close incidents Know how to find and resolve tasks Specific Qualifications (if required) Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Attention to detail / rigor Ability to synthetize / simplify Communication skills - oral & written Transversal Skills: Analytical Ability Ability to set up relevant performance indicators Ability to develop and leverage networks Ability to develop others & improve their skills Education Level: Master Degree or equivalent

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Description The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business-critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies, including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what is best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world. The Elevator Pitch: Why will you enjoy this new opportunity Are you passionate about learning new technology and solving complex problems for customersDo you like to work as part of a teamDo you like to learn from othersDo you like to share your knowledgeIf the answer to these questions is yes, then Broadcom has a Technical Support role for you. As Manager of the Global support organization, you will have the responsibility to manage and lead a highly skilled technical support team driving adoption of our Cloud product offering. Your team will be responsible for the success of VMware by Broadcom s most strategic customers and partners, requiring the development of strong and lasting working relationships. Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team in an energetic, creative, and collaborative business environment. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing As a Technical Support Manager, you will have the opportunity to work with the existing senior management team in the design and implementation of the mission, strategy, and tactics of our leading-edge technical support organization. The position demands excellent communication and relationship skills with staff, customers, Partners, and stakeholders at all levels including engineering, sales, and product marketing teams to ensure that VMware is delivering overall superior service and support to our customers. You will also be responsible for several ongoing programs/projects and initiatives within the greater organization. A large component of the position will require a focus on making VMware a great place to work. First steps in this role will be to upskill on Global support processes and products, to understand how the technology works, and the workings of our support operations. Once achieved, you will support building relationships with staff, customers, Partners, and stakeholders at all levels, including engineering, sales, and product marketing teams. When you have a good grasp of the processes, people, and product, you are responsible for several ongoing programs/projects and initiatives within the greater organization. An ability to innovate, adapt, and execute in a dynamic environment with clear leadership skills at a senior level will be key to your success in this role. The Work: What type of work will you be doingWhat assignments, requirements, or skills will you be performing on a regular basis As a Technical Support Manager, you will work closely with our Executive Support Leadership team including Sr. Managers of Technical Support, Director of Technical Support, and the VP of Global Support Services, Engineering, Sales, and Product Marketing teams to ensure that VMware delivers overall superior service and support to our cloud customers. In this role you will: Accountable for all aspects of VMware s engagement with our customers and key internal stakeholders, primarily focused on VMware s Network products. Responsible for Key metrics such as CSAT, SLO and support request average time to resolution. General management and motivation of 10-15 technical support engineers, including hiring, management, and professional development of support engineering staff. Innovate, Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow, incident management, and telephony. Work with VMware s sales teams and key stakeholders to establish requirements for the enhancement of existing support programs and/or establishment of new ones. Work with VMware s engineering team and other cross-functional teams to implement formal feedback mechanisms for incidents, causes, and resolutions where required. Work in an environment of trust, on-going development, where you are empowered to develop and achieve success, surrounded and supported by a team of highly skilled engineers and supported by a leadership team involved in and committed to your success. What is the leadership like for this roleWhat is the structure and culture of the team like The hiring manager for this role is a part of several Senior leaders in the VCF Support organization with multiple years of experience in customer-facing roles. The team is proud of the unique model within Support that emphasizes collaboration, transparency, and career growth. Additionally, we believe that open and respectful communication between peers and managers establishes a great culture that attracts diversity and promotes inclusion. In this role, expect to be challenged occasionally to bring your best, and your efforts will be widely acknowledged and rewarded. The selected candidate will be reporting to one of the Senior Technical Support Manager. The core team comprises managers, supervisors and engineers at different levels (L2 and L3, L4) supporting NSX, HCX, VCF products. The team is part of North America s support structure and demonstrates work flexibility to ensure we meet customers contractual requirements. This position is for North American hours of support and includes weekend work. Requirements: Bachelor s degree plus 8+ years of related experience. Relevant years of experience in lieu of a degree may be considered. Note: This is a full-time in-office position at the posted locations. This position is for North American business hours and includes weekend working. .

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, applies knowledge of the company's business systems, business processes and controls, including policies and procedures, relative to the location and department assigned. Demonstrates understanding of organizational structure and core businesses of the company and industry. Performs activities involving complex accounting reports and accounting analyses with related spreadsheets and applications input. Prepares and posts journal vouchers for complex accounting transactions. Reviews and monitors financial transactions for accuracy and timeliness. Researches and resolves complex accounting issues and transactions including related internal controls. Prepares, analyzes, and distributes financial results including variance explanations. Participates in multi-functional teams and develops project management skills. Demonstrates knowledge in moderately complex aspects of general accounting, internal controls, company policy, financial analysis and reporting, forecasting, and financial applications, as well as intermediate levels of proficiency with industry and company acumen. Minimum of three (3) years of experience in accounting related roles required. Requires completion of an undergraduate degree in accounting, business, or related field. Knowledge of US GAAP or country-specific accounting principles required. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Requisition Number: 200801 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Corporate Full Time / Part Time: Full Time

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, provides remote technical support services to external and internal users of Landmark environment and applications on complex issues via telephone, email and electronic channels while adhering to Customer Support operational processes and best practices. Resolves the end users service request by applying established problem solving techniques including trouble shooting, data quality review, replicating the end users workflow, understanding how the software is functioning and then proposing solutions that allow the end user to achieve their objective and go beyond, to optimize the way they are using the software. Service requests involve any questions regarding installations, configurations, complex data formatting and complex application functionality/workflows. Escalates unusual, novel, or extremely complex issues to higher level Support Analysts as needed. The nature of the support services provided requires knowledge of multiple domain sciences and the use of software applications in more than one domain or across domains. Knowledge of domain software applications is acquired through previous experience (e.g., as a Support Analyst II), leveraging Halliburton knowledge base, and guidance of more senior analysts. Mentors Level I and Level II analysts. Requires an undergraduate degree and a minimum of 5 years experience. Concentration in geoscience, engineering, or computer science is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Job Details Requisition Number: 200929 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Landmark Software & Services Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Job Description Summary Order Management Analyst- ECT Job Description Role Summary- Provide various support services to GE Global Operations Inside Sales teams that enable them to attract and serve customers faster, with better quality. Responsibilities- Quote generation and follow up activities (coordinating with customer or sales team member by phone and/or email) Data entry and enrichment to support installed base cleanup and database integrations Provide exceptional customer service to our GE business partners and their customers Work with customer employees and management to promote, drive, and maintain continuous improvement in processes and productivity Inbound lead routing Provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality. Provide well defined leads to sales representatives Follow-up sales opportunities and support the work of Inside sales Team Leaders Handle incoming customers-requests, and provide them with the necessary support Get to know, understand and deliver different customer service processes Understand and fulfill all regulations of the internal policies of the company Other project support as needed Qualifications- High School Diploma / GED from an accredited school or institution Experience: 2 years in similar position with strong organizational skills with ability to multi-task - internal and external customer Characteristics- Strong organizational skills with ability to multi-task Ability to work effectively within cross a functional teams and navigate through a global regional matrix structure and help achieve results in timely manner when answers are coming from different country Customer focused , commercial skills and professionalism to interact with internal and external customer Strong written and verbal communication skills Strong interpersonal and problem solving skills coordination role Experience using SFDC or similar CRM Computer proficiency (Microsoft Office Programs) Self- starter excited and willing to be start of a start up division of commercial operations Able to work without direct supervision and having can do-attitude Be flexible, self-motivated, and enthusiastic n local language Relocation Assistance Provided: No

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. ","responsibilities":" Your future team The Strategy Collection helps our customers connect business strategy to technical execution by making team-level data visible across their enterprise in real-time. By getting everyone on the same page to determine scope, roadmaps, and dependencies across teams and portfolios connects strategic investments to promote outcomes faster and more reliably. The team is filled with customer-focused individuals that champion and support industry-leading products used by a growing list of 85K customers globally. We challenge one another every day and take pride in our customers overall success. We all enjoy the interactions with customers, problem-solving, digging into complex issues, and advocating for for customers within Atlassian. We wake up every morning asking ourselves how we can improve the customer experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. We are at our best when problems seem the hardest, pushing to identify causes and solutions. We feel that through our roles we can positively affect millions of end-users and their experience with Atlassian products. We are open, filled with varied backgrounds and talents, respectful, located around the globe, and all about providing legendary service to our customers. About the Role If you are passionate about working with immensely curious teams and are energized by providing dedicated and outstanding service to the worlds largest customers, this role could be destined for you. Consider joining our Strategy Collection Support team, which is committed to providing advanced support and product expertise for Jira Align, Focus, and Talent. In your role, youll work with our largest customer accounts. You will work with your peers within Atlassian offices around the globe and report to a manager in your region. You will enhance our growing team of experts to improve our support capabilities, capacity, and quality. You will provide a quality experience, bring new and improved support methodologies to Atlassian, and build a wide and enthusiastic customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging, and troubleshooting within our Jira Align, Focus, and Talent products. As part of the team, you will receive onboarding training to make you a specialist in system and network technologies. You will lead customer-facing calls, communicate progress updates, action plans, and resolution details. Your contribution will ensure that our customers are monstrously successful! If this sounds interesting to you, apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to provide the best support possible for our high-priority customers. Responsibilities Wow Atlassian customers and partners by providing quality support Collaborate with other team members in Atlassian offices globally Improve our support capabilities, capacity, and quality for our large customers Analyze, troubleshoot, and problem solve while providing root cause analysis Shape and influence our support services and product capabilities Engage directly with customers and be partner for their adoption and growth ","qualifications":" Minimum Qualifications Empathy for our customers and conversational skills Kindness towards your peers, experience sharing knowledge Deep curiosity to seek out and resolve problems 8+ years of experience in support, software services, or system administration for a large end-user community Familiarity with operating systems (Linux, OS X, and Windows) Testing or development for web applications in a SaaS environment Experience with SQL databases, Javascript, VBScript, REST APIs Bachelors of Science or equivalent professional experience Preferred Qualifications Scaling Agile methodologies (e.g. . Microsoft IIS, Tomcat, Apache, WebSphere) VPN configuration (preferably with Amazon Web Services, Cisco firewall) Debugging certificate-based mutual TLS and SSL authentication SSO implementations (preferably with SAML 2.0, OAuth/OAuth 2.0) Parsing JSON logs Analyzing Apache HTTP Server and IIS logs Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, provides remote technical support services to external and internal users of Landmark environment and applications on complex issues via telephone, email and electronic channels while adhering to Customer Support operational processes and best practices. Resolves the end users service request by applying established problem solving techniques including trouble shooting, data quality review, replicating the end users workflow, understanding how the software is functioning and then proposing solutions that allow the end user to achieve their objective and go beyond, to optimize the way they are using the software. Service requests involve any questions regarding installations, configurations, complex data formatting and complex application functionality/workflows. Escalates unusual, novel, or extremely complex issues to higher level Support Analysts as needed. The nature of the support services provided requires knowledge of multiple domain sciences and the use of software applications in more than one domain or across domains. Knowledge of domain software applications is acquired through previous experience (e.g., as a Support Analyst II), leveraging Halliburton knowledge base, and guidance of more senior analysts. Mentors Level I and Level II analysts. Requires an undergraduate degree and a minimum of 5 years experience. Concentration in geoscience, engineering, or computer science is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Requisition Number: 200929 Experience Level: Experienced Hire Product Service Line: Landmark Software & Services Full Time / Part Time: Full Time

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, plans and implements the complete logistics cycle. Optimizes domestic and international movement to ensure goods are delivered to the freight forwarders so they can be onward shipped to final destination with all required documents. Role requires the ability to understand and optimize all shipments that have constraints which may or may not be controllable, and are subject to but not limited to hazardous cargo. Ensures that all engagement and practices for the movement of goods domestically and internationally are in compliance with local and international law. Responsible for understanding and validating transactions in two of the three modes of transportation (Air, Ocean, or Land) and deciding with method is the most economical and reliable route to use due to cost and time constraints. Collaborates with logistics service providers to find the appropriate and creative solution to ensure goods make the final destination in a timely manner, while maintaining a competitive edge. Forecasts capacity with logistics service providers to support business needs by calculating a TCO (Total Cost of Ownership) and uses it as a tool to help derive economical routing. Requires undergraduate degree or equivalent in Supply Chain, Logistics, Information Systems or Engineering and 2 to 3 years of experience in related field of logistics, with at least two transport modes (Ocean, Air or Land). Knowledge of Hazardous movements preferred. IATA/IMDG certification may be required based on scope of work. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Job Details Requisition Number: 200821 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Supply Chain Mgmt Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, plans and implements the complete logistics cycle. Optimizes domestic and international movement to ensure goods are delivered to the freight forwarders so they can be onward shipped to final destination with all required documents. Role requires the ability to understand and optimize all shipments that have constraints which may or may not be controllable, and are subject to but not limited to hazardous cargo. Ensures that all engagement and practices for the movement of goods domestically and internationally are in compliance with local and international law. Responsible for understanding and validating transactions in two of the three modes of transportation (Air, Ocean, or Land) and deciding with method is the most economical and reliable route to use due to cost and time constraints. Collaborates with logistics service providers to find the appropriate and creative solution to ensure goods make the final destination in a timely manner, while maintaining a competitive edge. Forecasts capacity with logistics service providers to support business needs by calculating a TCO (Total Cost of Ownership) and uses it as a tool to help derive economical routing. Requires undergraduate degree or equivalent in Supply Chain, Logistics, Information Systems or Engineering and 2 to 3 years of experience in related field of logistics, with at least two transport modes (Ocean, Air or Land). Knowledge of Hazardous movements preferred. IATA/IMDG certification may be required based on scope of work. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 200821 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Supply Chain Mgmt Full Time / Part Time: Full Time

Scope: Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. Needs to work with cross functional teams including Product Development, Consulting and Support services. Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity. Our current technical environment: Software: Blue Yonder Demand, Blue Yonder Fulfillment, Blue Yonder Inventory Optimization Cloud Architecture: MS Azure Frameworks/Others: PL/SQL, RDBMS What you ll do: Understand the implemented solution/ products Analyze the issues, identify Root cause and find the permanent solution to any problem Adheres to SLA based on the severity of the customer cases. Complete the product certification courses assigned. Document the learning and building the knowledge content Provide early visibility and mitigation to technical challenges thro through the journey. Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer Should collaborate with Solution/Technical architect(s) to stabilize the system Enhance/Change the design based on new business requirements by the customer Single Point of contact for all customer requests for the designated solution Manage/Support new roll outs/deployments and handle change requests/enhancements To improve various KPIs for the customer What we are looking for: Bachelor s degree minimum 5 to 8 years of experience in Product Support / Implementation support. Skill set and availability requirements as per the organizations needs Hands on experience in implementing / supporting Demand & Fulfillment products for multiple customers. Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required Deep understanding of Customer business and processes Worked on other Supply Chain Planning software like SAP-IBP/ APO, o9, Kinaxis, Relex Knowledge in performance tuning techniques is added advantage. Understanding and experience with the technical requirements for the product line assigned. Understanding of various technical platforms and infrastructures. Understands Blue Yonders product suite so as to convey relationships and touch-points the customer. Works with appropriate parties to ensure issues are resolved