1065 Support Services Jobs - Page 18

Role & responsibilities Operations Support - Timely scanning, uploading, and organizing files on the portal - Maintain error-free digital records - Coordinate documentation across teams and follow up on pending items - Assist with daily operational tasks and report progress weekly. Support - Follow up on sales leads and maintain a lead tracker - Coordinate and manage sales-related documents and contracts - Communicate with clients for required documentation - Provide field assistance to sales reps as needed Preferred candidate profile Immediate Joiner & Local Candidate Prefer

Make outbound calls, explain Intozis solutions, qualify leads, schedule follow-ups, update CRM, share insights with teams, and meet outreach targets.

Role & responsibilities Candidate having 7+ years of experience in below mentioned areas - Experience in ServiceNow ITSM Development Incident Management development and support Case Management - working on cases assigned Service Request management - creation of catalog item Load data through import set and transform map - understanding of data source, import set table and transform map. ServiceNow support activity - incident, cases and catalogue task Story creation - related to defect raised by customer, need to create story with all the required details Email Notification - development and troubleshot Troubleshot script by using log. Agile Methodology - understanding the development process and scrum call Mandatory Skills: ServiceNow Development and support Keywords to search in Resume: ServiceNow Development and Support, Agile project management Skills: ServiceNow, Agile Project Management, JavaScript Proposed Vendor Rate/hr:Rs.1500 to Rs.1700/hr only Location: Mumbai/Pune/Chennai/bangalore

), you will be designing and delivering solutions that scale to meet the needs of some of the largest and most innovative organizations in the world. You will work with team members to understand and exceed the expectations of users, and constantly pushing the technical envelope and helping Cornerstone deliver great results. Working in an agile software development framework focused on development sprints and regular release cycles, you ll own the module of the application and mentor juniors. In this role you will : con duct detailed analysis of defined specification. Develop and document designs that meet applicable standards. Identify, analyze and resolve moderately complex software inadequacies. Write code, Unit tests, complete programming and perform the testing and debugging of moderately complex features following detailed specifications. Design solution for moderately complex features. Partner with Product Analyst to groom the feature. Participate in giving advice, guidance in team/individual discussions. Participate in Peer and Team code review sessions. Mentor juniors in the team and help in technical deliverables. Establish estimates for the deliverables. Attend requirement and/or Design review discussions as a presenter. Own Module of the application including technical design, enhancements, code reviews and anything that goes into the Module feature/technical stack. Work closely with the extended Cornerstone teams (support/services) when required. You've got what it takes if you... Bachelor s degree in Computer Science or related engineering field 6.5+ years of experience in software development Solid JavaScript and TypeScript skills Strong CSS fundamentals , With ReactJS experience Strong understanding of web development technologies React experience Knowledge of advanced charting or visualization libraries is a plus Working Knowledge of Advanced back-end development frameworks and platforms, Java knowledge is a plus Working Knowledge of transaction-based systems and RDBMS (Oracle knowledge is preferred) Excellent written and oral communication skills Demonstrated experience with Scrum or other Agile development methodologies Ability to work with a team mindset Experience with developing and delivering SaaS software Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone anywhere to learn, grow and advance. To be better tomorrow than they are today.

Pre-Sales and Marketing Executive Key Responsibilities: Be the first point of contact for any potential customer and address their issues and redirect them to the concerned department. Communicate with customers to identify their buying needs and goals, develop various sales collaterals, and work on pre sales technical presentations/demos. Perform market analysis, provided beneficial sales support services for sales and marketing strategy and help the sales team. Make sales proposals and participate in team meetings with managers; conducted monthly reports, etc. work on the development and implementation of new procedures which streamline the whole sales process and make it more efficient. Be the central point of sales for sales communication and help out all potential buyers with their needs. Must have Strong oral and written communication skills and excellent presentation skills Take part in weekly, monthly sales and marketing meetings Preparing and analysing sales reports and preparing a MIS for the management

Job Description Job Responsibilities Provide one-on-one counseling sessions to foreign students to address personal, academic, and cultural challenges. Assist students with the adjustment to life in a new country, including cultural acclimatization and social integration. Offer guidance on academic concerns, time management, and study skills. Develop and implement workshops and programs on topics relevant to international students, such as cultural sensitivity, stress management, and career development. Act as a liaison between students and academic departments, facilitating communication and ensuring students needs are met. Maintain up-to-date knowledge of visa regulations, student rights, and institutional policies affecting international students. Provide resources and referrals to students for financial aid, housing, scholarships, and other support services. Organize orientation programs for new foreign students to familiarize them with campus resources and services. Conduct surveys and assessments to evaluate the needs and concerns of the international student population. Collaborate with other counselors, faculty, and staff to create a supportive environment for all students. Participate in professional development and maintain knowledge of best practices in counseling and student affairs. Additional Details Working Hours 9 Hours Work Timing 10:00 AM-7:00 PM Job Requirements Gender All Qualification Graduation Language Hindi-Understand and Speak Excellent English-Understand and Speak Excellent Interview Details Priority Only Relevant Slot It will be change with respect to availblity of HOD Type Face To Face Requirements Documents & Assets Document Or Assets Require Documents Aadhar card Company Details Client Of Cafyo Education And Training | Raipur, CG The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.

Overview Office Maintenance: Office boy Job in Mumbai Ensure cleanliness and tidiness of the office premises, including common areas, meeting rooms, and workstations. Clean and sanitize office equipment, furniture, and fixtures as needed. Monitor and replenish office supplies such as stationery, beverages, and pantry items. Assist in setting up conference rooms for meetings, including arranging chairs, tables, and AV equipment. Mail Handling and Courier Services: Receive, sort, and distribute incoming mail and packages to respective recipients. Prepare outgoing mail, packages, and documents for courier services. Ensure accurate recording and tracking of incoming and outgoing mail and packages. Assistance to Staff: Provide support to office staff as needed, including running errands, photocopying documents, and assisting with filing and record-keeping tasks. Assist in basic administrative tasks such as photocopying, scanning, and binding documents. Assist in coordinating office events, meetings, and appointments. Visiting clients and Government department for submission or collection of documents, cheques, etc Office Security: Monitor and report any security concerns or suspicious activities in and around the office premises. Ensure all doors, windows, and entry points are securely locked after office hours. Assist in implementing and maintaining office security protocols. Other Duties: Perform miscellaneous tasks and duties as assigned by the administrative staff or management. Maintain a professional and courteous demeanor while interacting with clients, visitors, and staff members. Adhere to all company policies, procedures, and safety guidelines. Before applying for this position you need to submit your online resume . Click the button below to continue. About R J GALA & ASSOCIATES R J Gala & Associates, Chartered Accountants is a multi-disciplinary professional firm adding value to the business of the clients in India and around the world by providing gamut of services ranging from Accounting, Taxation consultancy, Audit and Assurance,Valuation to Transaction advisory services and Business Support Services.

Overview 1.Develop and maintain management reports to provide insights into business performance and trends. 2.Prepare monthly, quarterly, and annual financial statements and reports for management review. 3.Collaborate with internal teams to gather relevant data and information for analysis and reporting purposes. 4.Monitor and analyze key performance indicators (KPIs) to identify areas of improvement and efficiency. 5.Ensure compliance with regulatory requirements and internal controls in all financial reporting activities. 6.Develop and implement process improvements to enhance the efficiency and effectiveness of MIS reporting systems. 7.Provide ad-hoc analysis and support to management as required Tagged as: accounting, data analytics, ms excel, ms office Before applying for this position you need to submit your online resume . Click the button below to continue. About R J GALA & ASSOCIATES R J Gala & Associates, Chartered Accountants is a multi-disciplinary professional firm adding value to the business of the clients in India and around the world by providing gamut of services ranging from Accounting, Taxation consultancy, Audit and Assurance,Valuation to Transaction advisory services and Business Support Services. Related Jobs Assistant Accountant LIRA Andheri East, Mumbai Full Time 2023-07-24 Back office Executive Field and Facts Data Pvt Ltd Mira Bhayander Full Time 2024-01-27 Back office executive MEHTA PUBLISHING HOUSE Pune Full Time 2023-09-30

Overview 1. Book-keeping & Accounting 2. Preparation and filing of GTS returns 3. Doing all other GST compliances like GSTR-2A Reconciliation, Eway bill, etc 4. Preparation and filing of Income Tax returns 5. Assisting in Statutory Audit, Income Tax Audit, etc 6. Visiting clients and departments 7. Assisting in Other areas of work like preparing Bank summary, Ledger reconciliation, etc Tagged as: accounting, balance sheet, excel, tally, TAX Before applying for this position you need to submit your online resume . Click the button below to continue. About R J GALA & ASSOCIATES R J Gala & Associates, Chartered Accountants is a multi-disciplinary professional firm adding value to the business of the clients in India and around the world by providing gamut of services ranging from Accounting, Taxation consultancy, Audit and Assurance,Valuation to Transaction advisory services and Business Support Services. Related Jobs Product Quotation Investigator Courage Co., Ltd. New Delhi Part Time 2023-04-08 Junior Accountant Meslova Systems Pvt Ltd Hyderabad Full Time 2024-02-07 MIS ACCOUNTANT R J GALA & ASSOCIATES Marine Line, Mumbai Full Time 2024-06-07

About The Role Job Title IT Team Supervisor - Assets Level Division IT Department Information Technology Reporting to Siddharth Saxena Role DAP - Techno functional Job Requirement & Responsibility At least 5-8 years of experience as Project Manager Experience on development/management of CRM solution and customer front-ending applications Good communication, technical & analytical skills Good knowledge of IIS/Apache/WebSphere/Oracle 12C Responsible for end-to-end project management Skilled in troubleshooting of performance issues, diagnose and resolve in critical production environment. Proficient in managing QA, UAT, software product releases & production support Proficient in software development lifecycle, requirement analysis, architectural design, holding technical discussions, implementation, impact analysis, deployment & documentation Educational Qualifications BTECH/BE/MCA or any professional degree with IT Background Experience Profile At least 5-8 years of experience as Project Manager

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients business success with extraordinary HR. Dont meet every single requirementStudies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if youre excited about this role but your past experience doesnt align perfectly with every single qualification in the job description, nobody s perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary As a Benefits Support Services Analyst, you will be part of the Benefits Core Services team, responsible for delivering high-quality support in the administration of TriNet s employee benefits programs. This role involves handling inquiries from clients and worksite employees (WSEs), resolving complex benefits issues, and ensuring accurate processing of benefits events. You will work closely with internal teams to provide timely and effective solutions, contributing to a seamless benefits experience for all stakeholders. This role is responsible for managing a broad range of HR and benefits-related processes, including employee data updates, benefits reporting, and support for service orders and rehires. Key responsibilities span COBRA administration and compliance, FSA/HSA claims processing and adjudication, 401(k) plan support, and end-to-end Leave of Absence (LOA) management. The position involves handling escalations, coordinating with third-party vendors, ensuring data accuracy across systems, and maintaining compliance with regulatory standards. Strong attention to detail, effective communication, and the ability to manage multiple workflows are essential for success in this role. Key Responsibilities Respond to general benefits inquiries from clients and WSEs via phone, chat, email, or case management systems Conduct research and resolve mid- to high-complexity benefits-related tasks, escalating when necessary Process mid- to high-complexity PeopleSoft benefits events Make outbound calls to clients/WSEs for follow-ups or benefits renewal support Audit peer work to ensure accuracy and consistency in benefits processing Mentor and train colleagues on phone/chat handling and case research Qualifications Education Bachelor s/Master s degree in Human Resources, Business Administration, or related field (preferred) Equivalent experience in HR operations or benefits administration will be considered Experience Minimum 2 years of experience in employee benefits or HR support roles Familiarity with PeopleSoft or similar HRIS platforms is a plus Skills & Competencies Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Strong verbal and written communication skills Ability to de-escalate and resolve issues independently Analytical thinking and attention to detail Strong interpersonal and customer service orientation Time management and organizational skills Ability to manage multiple tasks and meet deadlines Adaptability to changing systems and processes Active listening and problem-solving skills Ability to work independently and meet critical timelines Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Oracle Inventory: Service Engineer We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle. Key Responsibilities: Provide L1 support for organization and Location Configuration Mange Oracle Receiving and recipient Accounting issues Deliver Month-end/Quarter-End support services Triage and prioritize incoming oracle inventory management tickets Perform initial assessment of reported system issues Route complex problems to appropriate support team and on-calls Troubleshoot and resolve Oracle inventory issues or route to appropriate teams Document solutions and knowledge base articles Monitor tickets queues and ensure SLA compliance Support critical period-end processing activities Ensure inventory visibility and accuracy within Oracle systems Implement best practices for inventory management within Oracle Requirements: 5+ experience of Oracle inventory management modules Understanding of receiving and recipient accounting processes Experience with organization and location configuration in Oracle Familiarity with month-end and quarter-end procedure Strong problem analysis and prioritization skills Experience with ticketing system and incident management Excellent communication and documentation skills Ability to work effectively under pressure during critical business periods Qualifications: Experience with Oracle ERP systems Background in technical support or service desk environments Understanding of inventory management concepts Customer service orientation Strong analytics and troubleshooting skills.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Business Intelligence Lead Consultant is responsible for the delivery of Business Intelligence and Analytics consulting solutions, including demonstrating proficiency at the architecture level as well as the ability to develop one or more projects concurrently. Key Responsibilities Defines and manages the full development lifecycle to meet client needs Designs and delivers large-scale, high-performance data transformation and storage systems Designs and delivers enterprise data warehouse analytics Acts as a project manager to keep projects moving towards completion Leads consultants in various project work streams Translates business requirements into technical architectures Education 4 year Bachelors Degree (Preferred) Experience 5 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Business Intelligence (BI) Solutions, Data Analysis, Data Transformation, Project Management, Technical Architecture Shift Time Shift B (India) Recruiter Info Annapurna Jha ajhat@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Oracle Inventory: Service Engineer-QA We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle. Key Responsibilities: Provide L1 support for organization and Location Configuration Mange Oracle Receiving and recipient accounting issues Deliver Month-end/Quarter-End support services Triage and prioritize incoming oracle inventory management tickets Perform initial assessment of reported system issues Route complex problems to appropriate support team and on-calls Troubleshoot and resolve Oracle inventory issues or route to appropriate teams Document solutions and knowledge base articles Monitor tickets queues and ensure SLA compliance Support critical period-end processing activities Ensure inventory visibility and accuracy within Oracle systems Implement best practices for inventory management within Oracle Requirements: 5+ experience of Oracle inventory management modules Understanding of receiving and recipient accounting processes Experience with organization and location configuration in Oracle 5+yrs of relevant exp on Support or implementation projects. Manual Testing experience & have written test cases. Good Communication for an Individual contributor role. Location of Work Bangalore, Kodathi office. Familiarity with month-end and quarter-end procedure Strong problem analysis and prioritization skills Experience with ticketing system and incident management Excellent communication and documentation skills Ability to work effectively under pressure during critical business periods Qualifications: Experience with Oracle ERP systems Background in technical support or service desk environments Understanding of inventory management concepts Customer service orientation Strong analytics and troubleshooting skills

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Team Leader - Business Unit: Auto Technical Location - Pune / Bangalore Responsibilities: Creates a productive and supportive work environment of highly engaged employees who create highly satisfied customers. Ensures understanding of business objectives, results, processes, etc. with their direct reports. Reviews employee work quality and interactions with customers through conducting ride-a-longs or sit-a-longs and file reviews. Manages staff and effectively uses performance management to improve and/or reward employee performance. Monitors staffing levels and workloads Effectively coaches and provides development/career guidance for direct reports. Administration and Operational Management Ensures compliance to company, state, and federal compliance rules and regulations. Participates with leadership in developing strategies for operational improvement. Analyzes unit reports and supports the achievement of business unit objectives. Job Qualifications 7+ years of auto technical experience, writing estimates and assessing damage. Knowledge of Auto Technical applications - CCC Workflow etc. Bachelor s degree in related field (Automobile /Mechanical) Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy. Applies highly advanced knowledge of insurance policy, coverage, and regulation. Advanced industry knowledge to discipline practices, including best practices, to support the business unit. Ability to investigate, evaluate and settle highly complex claims. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Recruiter Info Dipti Murudkar dsudh@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Counsel Support Consultant I position provides administrative support for the Client Legal Services Attorneys without supervision. The role enters and manages data including pleadings, motions and all trial, arbitration, and mediation letters as well as calendars, files, and related events in case management systems. This individual is also responsible for confirming related events and activities, closing, maintaining, and archiving files, in addition to monitoring and routing internal and external client inquiries. Key Responsibilities Handle multiple demands on an on-going basis including difficult situations, sensitive information and frequent high-level contact requiring the use of tact and judgment Identify, initiate, recommend and implement corrective action within workgroup Monitor and maintain compliance with Team Connect (Litigation Management System) Work under general direction Handle ambiguous situations and confidential information Handle calls in a timely manner and initiates oral and written responses to all inquiries Train and consult on various work processes Maintain intermediate knowledge of major department/business unit functions Education High School Diploma or GED (Preferred) Experience 2 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Nikita Torne [C] ntorn@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, has good knowledge and understanding of applicable science and technology, gained through formal education and work experience. Working with customers, demonstrates knowledge of existing and emerging technology and product areas. Communicates to individual clients how the use of technology solutions allow them to be more productive. Is able to articulate and apply mainstay process for assignment delivery. As an individual contributes to project teams. Effectively plans and manages own workload to meet desired service level targets. Maintains a consistent client-focused approach with clients and/or individuals. Requires completion of an undergraduate degree in engineering, geoscience, computer science or business and a minimum of 5 years of experience.

Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e. g. , PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e. g. , server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e. g. , planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e. g. , support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e. g. , provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e. g. , comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What were looking for Required Minimum of 3 years experience in a Corporate IT environment. Associates degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving technical questions regarding the use of and troubleshooting for Oracle MICROS F&B Applications , as well as, post-sales non-technical customer inquiries via phone and electronic means. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Job Description Technical Support Analyst Oracle MICROS F&B Applications Support Analyst is specifically responsible for the 1 st level support for Oracle Hospitality product suite (including: Simphony, RES 3700, 9700, Materials Control, R&A) and associated interfaces. Duties & Responsibilities Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing technical/voice support to Customers using Oracle Hospitality Suite across North America, EMEA and Asia-Pacific. Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers Providing remote support delivery and performing problem cause analysis Collaborating with fellow support colleagues and other internal organizations to provide superior customer service Responsible for the entry, tracking and management of all incoming support calls in Oracle Support Ticketing tool. Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements. Anticipating customer needs and effectively addressing concerns related to their issue or resolution Providing direct technical assistance to customers via phone, email, and Remote tools Assist in configuring, installing, training and supporting the MICROS product suites (including: - Oracle Simphony,RES 3700,9700) and associated interfaces for selected strategic projects when required Ensure familiarity with new releases as they become available Obtain and maintain current certification in: Major Account accreditation Current application version Necessary SQL and technical skills Be familiar with and adhere to the latest configuration, installation, training and support standards and procedures Liaise with subject matter experts in the regional office on client requests for enhancements and development Work with the customers to ensure that contractual service expectations are exceeded Perform other duties as requested or as deemed appropriate Knowledge, Skills & Abilities Essential Minimum 3 years IT Support experience preferably in installing / configuring / supporting / administering food and beverage management software products like Oracle Simphony, RES 3700,9700 Previous experience in supporting hospitality software products, Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A) - Desirable Previous experience working with an automated support management and tracking tool in a support center environment Or relevant work experience of at least 3 Years in IT Support- Experience in Application Support/Technical Support department, with direct customer contact experience Working knowledge of Database, Cloud Applications, Networks, IT Infrastructure Familiarity with Operating Systems (2003, 2008, XP, Oracle, and VM Ware) SQL Experience (preferred) Previous experience working with an automated support management and tracking tool in a support centre environment Other Requirements Minimum Graduation degree - Graduate in Technical stream or Graduate in any field with relevant IT Certifications Strong desire to provide high-quality customer service Excellent written and verbal communication skills in English Excellent problem-solving skills Ability to effectively manage multiple tasks Strong organizational skills Team player who demonstrates positive, constructive interpersonal skills Willing to work overtime and holidays as requested Willing to work with a wide variety of cultures Willing to be contactable on an on-call basis after-hours by mobile phone Adhere to company standards, policy and procedure Abilities Ability and credibility to work effectively with both our internal and external customers at all levels of the organization Proven ability to work unsupervised or as a team member of both the local office team and wider company teams Creative thinking abilities, uses experiences and knowledge to create new ideas and think outside the square A self-starter with initiative, drive and strong desire to succeed Ability to work in a logical methodical manner Ability to work under stress and meet deadlines Flexibility with people and time ** Note: This job requires weekend support and shift work We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change) NAMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time 9.30 PM/ 10.30 PM IST onwards depending on Day Light Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Day Light Savings Time APAC hours - 5.30 AM IST onwards Work hours/Shifts can change depending on Business requirements Career Level - IC1 In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. This involves resolving technical questions regarding the use of and troubleshooting for Oracle MICROS F&B Applications , as well as, post-sales non-technical customer inquiries via phone and electronic means. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. Job Description Technical Support Analyst Oracle MICROS F&B Applications Support Analyst is specifically responsible for the 1 st level support for Oracle Hospitality product suite (including: Simphony, RES 3700, 9700, Materials Control, R&A) and associated interfaces. Duties & Responsibilities Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing technical/voice support to Customers using Oracle Hospitality Suite across North America, EMEA and Asia-Pacific. Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers Providing remote support delivery and performing problem cause analysis Collaborating with fellow support colleagues and other internal organizations to provide superior customer service Responsible for the entry, tracking and management of all incoming support calls in Oracle Support Ticketing tool. Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements. Anticipating customer needs and effectively addressing concerns related to their issue or resolution Providing direct technical assistance to customers via phone, email, and Remote tools Assist in configuring, installing, training and supporting the MICROS product suites (including: - Oracle Simphony,RES 3700,9700) and associated interfaces for selected strategic projects when required Ensure familiarity with new releases as they become available Obtain and maintain current certification in: Major Account accreditation Current application version Necessary SQL and technical skills Be familiar with and adhere to the latest configuration, installation, training and support standards and procedures Liaise with subject matter experts in the regional office on client requests for enhancements and development Work with the customers to ensure that contractual service expectations are exceeded Perform other duties as requested or as deemed appropriate Knowledge, Skills & Abilities Essential Minimum 3 years IT Support experience preferably in installing / configuring / supporting / administering food and beverage management software products like Oracle Simphony, RES 3700,9700 Previous experience in supporting hospitality software products, Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A) - Desirable Previous experience working with an automated support management and tracking tool in a support center environment Or relevant work experience of at least 3 Years in IT Support- Experience in Application Support/Technical Support department, with direct customer contact experience Working knowledge of Database, Cloud Applications, Networks, IT Infrastructure Familiarity with Operating Systems (2003, 2008, XP, Oracle, and VM Ware) SQL Experience (preferred) Previous experience working with an automated support management and tracking tool in a support centre environment Other Requirements Minimum Graduation degree - Graduate in Technical stream or Graduate in any field with relevant IT Certifications Strong desire to provide high-quality customer service Excellent written and verbal communication skills in English Excellent problem-solving skills Ability to effectively manage multiple tasks Strong organizational skills Team player who demonstrates positive, constructive interpersonal skills Willing to work overtime and holidays as requested Willing to work with a wide variety of cultures Willing to be contactable on an on-call basis after-hours by mobile phone Adhere to company standards, policy and procedure Abilities Ability and credibility to work effectively with both our internal and external customers at all levels of the organization Proven ability to work unsupervised or as a team member of both the local office team and wider company teams Creative thinking abilities, uses experiences and knowledge to create new ideas and think outside the square A self-starter with initiative, drive and strong desire to succeed Ability to work in a logical methodical manner Ability to work under stress and meet deadlines Flexibility with people and time ** Note: This job requires weekend support and shift work We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change) NAMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time 9.30 PM/ 10.30 PM IST onwards depending on Day Light Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Day Light Savings Time APAC hours - 5.30 AM IST onwards Work hours/Shifts can change depending on Business requirements

Oracle delivers world class Linux and virtualization solutions for international business customers. We are seeking an Account Manager that can sell our solutions to senior business and technical decision makers in major global corporations. Proficiency in Korean language (written & verbal). 6+ years of sales experience in Services and Solutions domain, covering South Korea market. Ability to make presentations & excellent communication skills. Aggressive selling approach and yet be a good team player. Strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business for Oracle. Leverage current / running customer contacts and be able to generate revenue within first 30 days. Experience with Lead generation and sales closure. Strong exposure on handling the assigned Market. Track record of managing relationships with large accounts. Perseverant with ability to meet deadlines and targets. Bachelor s degree or equivalent from a reputed institute with good academic record. Key Success Criteria: - Ramp up on Oracle s Linux/ Oracle VM/ support services within 2-3 weeks. Building pipeline within 4-6 weeks. Build forecast for the quarter within 6-8 weeks. Book business within 60 days. Cold/customer calling is an integral & most important aspect of this job profile Oracle Engineered for SUCCESS: A challenging job in a positive atmosphere within an international organization with a dynamic team The opportunity to influence your job and your workplace and to become part of a innovative business unit A competitive compensation package that is aligned with your qualifications and includes an employee benefits scheme Selected candidate will be responsible to drive business in assigned territory. Develop new business by driving sales in new Accounts. Developing and executing account plans to achieve targets: Cold calling, prospecting, qualification, account mapping and presentations. Effectively utilize available Oracle s Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts. Responsible for all aspects of the selling process - Identify, Qualify, Sell, Close and Administer. Identify and Generate leads by using networking and other sales tools. Qualify, Sell and Close. Identify key steps to close sale, identify decision maker and influencers, etc. Determine Availability needs and Objectives. Gain agreement of proposed solution / Services, tying back to customer business drivers. Close significant $ sales across multiple Accounts across assigned territory. Administer: Accurate Forecasting of business & keeping records in the internal systems updated

Key Skills: Analytical Thinking, Problem-Solving, Organizational Skills, Communication, Leadership, Strategic Thinking, Conflict Resolution, Continuous Improvement Experience: 0 - 3 years Job Description: Apply Manage and inform, and counsel aspirants on professional training and development progress. Maintain open communication, establish and build relationships, and provide personalized support services to course participants Maintain in the integrity of the academic programs and Coepd policies. Utilize database to record accurate documentation and insure timely inquiry responses. Assist students with online IIBA certification applications and registering for classes. Assist students to complete and submit admission forms as well as course registration. Should handle inbound and outbound calls and emails. Audit database for data errors such as incorrect major, batch, nurturing, placement status. Design and implement PowerPoint presentations about all policies and process . Work on special projects including updating and editing PowerPoint presentations, compiling metric and measurement reports. Monitor student performance to provide immediate intervention for students struggling with their online assignment. Enhance negotiation and communication skills.

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients business success with extraordinary HR. Dont meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if youre excited about this role but your past experience doesnt align perfectly with every single qualification in the job description, nobody s perfect and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary As a Supervisor in the Benefits Support Services team, you will lead a team of analysts and specialists responsible for delivering high-quality benefits administration and support to TriNet s clients and their worksite employees (WSEs). You will manage team performance, coach and mentor staff, oversee escalations, and drive process improvements. This role requires strong leadership, analytical thinking, and a deep understanding of benefits operations and compliance. Team will be responsible for managing a broad range of HR and benefits-related processes, including employee data updates, benefits reporting, and support for service orders and rehires. Key responsibilities span COBRA administration and compliance, FSA/HSA claims processing and adjudication, 401(k) plan support, and end-to-end Leave of Absence (LOA) management. The position involves handling escalations, coordinating with third-party vendors, ensuring data accuracy across systems, and maintaining compliance with regulatory standards. Strong attention to detail, effective communication, and the ability to manage multiple workflows are essential for success in this role. Responsibilities Coach and mentor exempt and non-exempt team members; manage attendance, performance, and workload prioritization Define individual goals, KPIs, and performance metrics; conduct regular performance reviews and corrective actions Oversee process improvements and documentation; recommend system enhancements for scalability and accuracy Handle escalated issues and ensure resolution meets quality and compliance standards Collaborate cross-functionally with internal teams to support departmental initiatives and build strong partnerships Perform other duties as assigned and ensure compliance with company policies and standards Qualifications Education Bachelor s/Master s degree in Human Resources, Business Administration, or related field (preferred) Equivalent experience in benefits administration or HR operations will be considered Experience Minimum 3-5 years of experience in benefits administration or customer support services 2+ year s experience in a supervisory or team lead role is preferred Experience in a PEO or HR outsourcing environment is a plus Preferred Certifications Certified Employee Benefits Specialist (CEBS) International Foundation of Employee Benefit Plans Certified Payroll Professional (CPP) if managing payroll-linked benefits Skills & Competencies Proficiency in benefits administration platforms and Microsoft Office Suite Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to manage remote teams across time zones Detail-oriented with strong organizational and time management skills Experience in process improvement and documentation Ability to handle escalations and resolve complex issues effectively Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.