Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in india
>
sellngrow
>
Support Executive

Support Executive

sellngrow

1 years

1 Lacs

india

Posted:5 hours ago| Platform: GlassDoor logo

Apply

Skills Required

support excel communication chat resolve troubleshooting updating analyze service metrics

Work Mode

On-site

Job Type

Full Time

Job Description

Job title: Support Executive

Education: Graduate

Experience: 1 year

Age: 23 and above

Excel (Basic)

Communication skills

Location: Within 10 km

Dealing with Clients

Key Responsibilities:

Respond to customer inquiries via phone, email, chat, or support ticketing system.
Identify, diagnose, and resolve customer issues in a timely manner.
Provide step-by-step guidance and troubleshooting for customers.
Escalate complex issues to the relevant internal departments when necessary.
Maintain accurate records of customer interactions and transactions.
Follow up with customers to ensure issues are resolved to their satisfaction.
Assist in updating and maintaining knowledge base articles and FAQs.
Analyze recurring issues and provide feedback to improve product or service quality.
Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

More Jobs at sellngrow

Catalogue Executive

Jasola, Delhi, Delhi

Experience: Not specified

INR 0 - 0 Lacs

E-Commerce Intern

Jasola, Delhi, Delhi

Experience: Not specified

INR 0 - 0 Lacs

E-Commerce Executive

Jasola, Delhi, Delhi

Experience: Not specified

INR 0 - 0 Lacs

Personal Assistant

Sarita Vihar, Delhi, Delhi

Experience: Not specified

INR 0 - 0 Lacs

HR Intern

Jasola, Delhi, Delhi

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.