Support Engineer

1 - 4 years

2 - 5 Lacs

Posted:None| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are Hiring for RPA Support Engineer for Mumbai location (WFO)- Power Automation

Role : RPA Support Engineer

Location : Thane/Andheri

The Application Support Analyst is responsible for providing technical support and troubleshooting for enterprise-level applications. This role involves process monitoring, responding to user issues, managing incident resolution, and ensuring the smooth operation of software applications.

  • Monitor & resolve support tickets and scheduled process issues
  • Troubleshoot application errors and escalate complex issues
  • Provide user support and basic training
  • Perform routine maintenance, updates, and patches
  • Monitor system health and ensure application uptime
  • Maintain documentation of issues and resolutions
  • Collaborate with IT/dev teams for issue resolution and process improvement

Key Skills:

Power Automate experience
SQL, Scripting (optional), JIRA/ServiceNow, RPA (preferred), Strong communication, Problem-solving

Interested candidates can drop their Cv on sayali.dhomse@acxtech.co.in

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