Support Engineer

Acuity It Solutions

2 - 5 years

1 - 4 Lacs

navi mumbai

Posted:-1 days ago| Platform:

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Skills Required

l1 support application support sql technical support jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Take ownership of L1 technical issues, troubleshoot & perform RCA, coordinate with L2/QA/Product, ensure proper logging, resolve escalations, document fixes, support customers with clear communication.

Required Candidate profile

2+ yrs exp with MS SQL & IIS/Tomcat; strong complex SQL ,Windows Server knowledge; SQL cert preferred; .NET, VB/JS scripts; app support; Jira; messaging standards, system maintenance & problem-solving

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Support Engineer